Windows 7: Stuck on "Welcome"

a3r0n Posted messages 5 Status Membre -  
 pergé51 -
Hello,
I have a problem for a few days; when I turn on my computer, it gets stuck on the Windows 7 welcome message. The first time I had this issue, I performed a system restore dating back to the installation of a game, knowing that I had a more recent restore point corresponding to "critical update," and the problem was solved. The next day when I started my PC, same issue and same solution. Today, same problem except that in the restore options, I only have the "critical update" restore point, which does not resolve the issue. I should note that safe mode works and that I went into Windows repair mode and it finds no startup issues.

If anyone has an idea other than formatting, it could be helpful :)
Thanks.

13 réponses

zebuloin
 
For my part, I just had to start in safe mode, and from there I uninstalled my antivirus (Avast) and hop hop hop, there it works perfectly again.
49
Hanaelle
 
Thank you, I tried your method and it works! The Avast update done the day before probably wasn't appreciated. I don't know why, though...
1
casimodo
 
thank you, me too, problem solved
0