CD recognition issue The Sims 3 Solved/Closed

Question

Hello,  I have a problem with the Sims 3 CD. My computer does not recognize it. No matter how many times I try to open the CD through my computer, it shows a blank CD.  My Windows is up to date and official.  Has anyone else experienced the same issue and found a solution?  Thank you in advance for your help.

mehdiruiz · Accepted Answer

I found the solution, anyway it works for my laptop...  First go to your hard drive (C: or D:) and navigate to: Program Files/Electronic Arts/The Sims 3/Game/Bin  Create a shortcut of the file "TS3" and place it on your desktop. Launch the game with your CD in your drive.  There you go! Let me know if it works for you.  ^^

Polonwn · Answer

Do you have a CD drive or a CD/DVD drive on your PC? --                            ...THERE IS NO SCAM WITHOUT A WOODEN PIGEON...       Google is your best friend before How It Works, so search a little...

SF-1709 · Answer

Well, I have the same problem! In fact, I posted a message but no one responded! :( The thing is, I played without any issues for 2 days and suddenly the CD won't launch anymore!

Neophyte99 · Answer

DVD player, I just tested it with another DVD player on the same computer with no result (3rd player tried). But I tried it on another computer and the game starts perfectly.

Dam · Answer

The problem comes from the fact that you need to have a single-layer DVD player...  I have the same problem. You just need to change your player and get a dual-layer one, and the problem is solved.

Anissa · Answer

Hello,I have exactly the same problem... And I don't know how to change a player, is there another solution?

Anissa · Answer

Oh yes, and I also played all evening yesterday.

Neophyte99 · Answer

I took my friend's player where the game works. The result with his player is still the same. It doesn't work. Does anyone have any other ideas?    Thanks in advance.

yaya · Answer

Maybe your computer isn't powerful enough to the point that it can't even read the CD... suggestion...

ROYA2 · Answer

I have the same problem, but it's not that my PC isn't powerful enough, because the game worked for 3 days, then today when I insert it, I don't hear my CD drive spinning. And all my other CDs work...

kiron · Answer

Same problem, on my sister's (laptop) computer, which is quite powerful and has a lot of RAM and a good graphics card, but it has a CD/DVD drive. It works on my PC but I can't play lol... good graphics card but my RAM is crappy 400MB XD I plan to buy some stuff to boost it.

luuna · Answer

Hello... a silly question... smile, do you get an error message when you try to launch the game? Could it be that your CD/DVD drive is no longer recognized by Windows? Do your other CDs or DVDs work? The reason I ask is that I recently had a similar issue... unable to read any CD and/or DVD  So if that's also your case, follow the steps described in this link: https://www.micro-astuce.com/Forum/erreur-code-vista-graveur-disparu-t2213.html  or here: http://www.commentcamarche.net/faq/sujet 3825 windows damaged or missing driver code 39  Hoping it's really that (because it's really not a big deal... smile)  Good luck to you.

soleii8 · Answer

Hi, I had the same problem too, but don't worry, I think I have the solution. So you need to download EA DOWNLOAD MANAGER and activate The Sims 3 by entering the serial number, and it should be fine. It takes a while to load, but at least you can play if I'm right; you normally have a laptop. I hope I helped you, let me know if it doesn't work.

Neophyte99 · Answer

Hello everyone,  So I have "resolved" the problem. I don't know what the game publishers did with the CD design. But it's just crap. You open and close your DVD drive a dozen times, fifteen if you're unlucky, twenty if you're really unlucky, but eventually, it works.   Long live the 50-cent designs. You know what I mean.

ROYA2 · Answer

Hello,  Your issue may be due to the presence of ISO image management software. Generally, the ISO image management function is available in burning software. Try playing the game by uninstalling software such as: Daemon Tools, CloneCD, Alcohol...

Neophyte99 · Answer

No, no such program on the computer where I wanted to install it.

Roneo · Answer

Same problem on a Vista that has passed the EA Games system tests. I pasted Daemon Tools and created an ISO image, and the error message persists. I tend to lean towards the game itself being the issue rather than a problem with the CD.

rasba_chou · Answer

So, for them, the thing about opening several times doesn't work, my computer has been updated, the Nvidia video card, the CD drive and formatted, everything is done, and it still doesn't work. Yet, my game works on another computer. Can you help me please? Seriously, whoever finds the answer, hats off! ^^

NooB · Answer

Hi,  It seems that the game can only be installed (via the CD) on ONE PC. To install it on another, there is a specific procedure to follow with EA Manager...  :)

Kiron · Answer

Problem SOLVED with the English version, it works. I exchanged the disc for one in English and it worked wonderfully! (see my previous post above) Kiron. I'm not 100% sure, but it worked nonetheless.

Lothriel · Answer

So in the end, what is the solution?? Finally, what should be done for it to work because I have tried everything that is mentioned in the posts and so far nothing has worked.

john · Answer

Hello  I have exactly the same problem. My drive doesn't recognize the CD, I don't know why. I try other CDs to see and it works. I put The Sims 3 back in, nothing happens, no matter how much I go to My Computer, the CD is not recognized by the computer. What is the cause of this problem?? It's really bothering me, I've wanted this game for so long and now I can't even play it!  Help!!!

nanou77 · Answer

For this problem, I uninstalled Nero and everything worked normally!!! If you have Nero, that's probably what's preventing the CD from being recognized There you go, good luck!

Alphatitude · Answer

Hello, I also have a problem with the recognition of The Sims 3 CD, but not at the workstation level (obviously I have a Mac!) ... It frustrates me because I don’t know what to do:  Here is my problem: the installation went well, my CD is "recognized" on my desktop, when I launch the game the welcome screen appears, I click play (if the CD is not in, it asks me to insert the CD to play) ... once the CD is in, it starts, shows the cinematic, the loading, and when it comes time to choose the town, it tells me that I don’t have a CD ... yet it is in my drive...  Please help !! I can't take it anymore.

Arsilia · Answer

So here it is, I tried to follow more or less all the explanations given... And nothing.  I played The Sims 3 for quite a while... and suddenly nothing. I am on Vista. Also, I discovered that no region can be selected for my DVD drive... Could this possibly be related? Strangely enough, I was able to play this game for a long time...   Thank you for your responses!

soleii8 · Answer

I downloaded EA Download Manager and it worked, so I hope I was able to help.

Mayafou · Answer

I have the same problem: Sims 3 DVD not recognized by my PC (or maybe once every 100 tries...) so I uninstalled the game and tried to download it via EA Download Manager by entering the game code and it says: "code already submitted". Could you please help me?

soleii8 · Answer

If you are getting this message, it might be because you have already added this game to the EA Download Manager. And in the pseudo window, your Sims 3 game is loading. That's what happened to me, I hope to help you. Since I've had The Sims 3, I've been trying to help those in need because there are too many problems.

Pacifist G · Answer

I have the same problem as most of you! I just bought The Sims 3, and my computer won't recognize the CD. I've restarted my computer, I've opened/closed the drive a good twenty times, and nothing works, the installation won't start. I don't have Nero software on my computer. I don't know what to do anymore. My computer is powerful enough to run the game. It only has one drive; could that be the problem? (I don't see why that would be a problem). Unfortunately, this is the only computer that could run the game at my place, it's the most powerful one, but it's the only one with just one drive... Please help me! Otherwise, tomorrow I'm going to exchange it at the store, hoping it will work (I don't believe it too much). I might stick with The Sims 2 if this continues.

CD recognition issue The Sims 3

29 answers

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