C-date cancellation

Solved
yam17 -  
 ns -
Hello, I am a premium member on c-date and I can't cancel my subscription. It gives me a fax number with +49 (0) 40 74 02 125 734 and it doesn't go through. Does anyone have a solution?
Configuration: Windows Vista Internet Explorer 7.0

83 réponses

  • 1
  • 2
  • 3
  • 4
  • 5
Phoenixio Posted messages 2 Status Membre 84
 
So, in my case, I was able to cancel my subscription renewal by email. I hope everyone has been able to achieve their goals...
79
jm
 
I also canceled by email (service@c-date.fr) and received a confirmation response signed by Anne from the "customer service" of C-Date stating that the automatic renewal of my subscription will not be carried out.
But you, who has already taken the same step, what about the charge on your bank account?
Thanks for the information.
0
albi > jm
 
The cancellation is good if you received a message from Anne; it's the one I got by phone and by email. But if you haven't negotiated a refund, it's dead!! Unless you file a complaint for credit card fraud and go to your bank with your complaint, your insurance will reimburse you. But without the complaint at the police station or gendarmerie, it's also dead. There you go, good luck.
0
Darwin
 
It is indeed very hard to get a refund after several exchanged emails; they redirect me to the site's charter, but does the law allow this?
0
cyclonite
 
Thank you because I was hesitating to sign up (on c-date) but I really thought about it twice. I find that what’s a scam isn’t so much paying, but that the sites don’t keep their promises and that you don’t meet any of the beautiful girls in the 'showcase.' But it’s not just c-date; 90% of 'sexual dating sites' are like that: just ghosts, it disgusts me all this. My conclusion: if you’re going to pay for some action, take your car, go for a drive in Switzerland, Germany, or Belgium, and spend a good afternoon with a girlfriend for 50€ and that’s it.
2
arnaqué
 
Hello everyone

Hello scam!!!

I subscribed to the offer at 4.99 euros like many of us

If you want to unsubscribe, there’s only one solution: report your credit card

as lost to your bank.

Indeed, I sent a cancellation letter with acknowledgment of receipt to Germany, I'm still waiting for a reply.

However, I received a confirmation email of my cancellation.

The trap is closing, how: if you wait, they will charge you the famous 115 euros

because you cannot block the payment!!

We gave our credit card number, we did not give any transfer order,

so YOU CANNOT BLOCK THE PAYMENT.

THE ONLY SOLUTION: REPORT YOUR CREDIT CARD AS STOLEN!!!!

Do like me: WAKE UP QUICKLY!!!!

OTHERWISE THEY WON'T HESITATE TO CHARGE YOU EVERY MONTH!!!

NO RECOURSE!!!

DON'T FORGET: YOU ACCEPTED THE TERMS AND CONDITIONS!!!

YOUR CANCELLED CREDIT CARD: THEY CAN'T DO ANYTHING ANYMORE!!!

AT WORST, THEY WILL SEND US THREATENING LETTERS.

IT'S NOTHING!!! DON'T EVEN RESPOND TO THEM. THEY HAVE NO RECOURSE!!!
2
Stresher
 
Hello,

For a scam, it's a good scam.

In fact, by using service@c-date.fr, you have the option to cancel. The service responds pretty quickly, and you are assigned an incident number in the email. However, I think there is only one person "Christelle" who handles the incidents. However, for the reimbursement of fees, even if you've only sent two messages and canceled four days later, their position is clear: No refund.

One solution is to file a complaint and bring this complaint to the bank, which will credit you the amount. I'm going to file a complaint on Monday at my police station.

I will also take the opportunity to write to the fraud prevention services, given that a premium member receives fewer contact proposals than a non-subscribed member. The paid fees are simply for sending messages in response to a "free" proposal from the C-date service; however, these fees and rights only apply to men :). In their so-called T&Cs, the client is the man :) and not the woman. It's ridiculous.

Their statistics are nonsense; there is no counter. Look at the page coding; it's in a text tag in HTML. Theoretically, we should have seen a counter.

Paul's satisfaction message (42) is also just text in a tag; there should have been a function that displayed different testimonials.

I think there are other interesting things that could shake up some organizations.

If I have the time, my friends and I will play around with the site :). I have 179.4 € reasons to do so.

Ciao
15
albatros68
 
Thank you, Mr. Stresher, I will also file a complaint with the police citing your post.
0
sillousoun@hotmail.fr
 
Hello,

Almost all (steamy) dating sites are real scams. As long as you aren't subscribed, you receive a ton of enticing proposals corresponding to the profiles you are looking for, and as soon as you subscribe, the messages you send go unanswered, the profiles sent don’t respond and for GOOD REASON, they don’t exist. They are fake profiles sent to get you to subscribe...

I tried the site yesmessenger. Without a subscription, I had lots of girls teasing me and those whose photos I liked responded, but every time I gave my email address or phone number for a meet-up, I received an alert notifying me that the email address and phone number had been erased... So I subscribed, but then no more contacts... I looked for the contacts with whom I had exchanged, but despite what we had to say, the girl didn’t remember me.... So I decided to look beyond my region since I am always traveling, and there, I found profiles with different names and modified ads but always with the same photo... For the same girl, she was born in a different region, had a different profession, etc... And these fake profiles, you find them on other sites... How? Simply because they are listings... These people do not exist...

File a complaint? Why do that!!! By subscribing, you're supposed to have read the terms and conditions, which few people do, I know, but to validate your subscription, you must have checked the box that you accept the terms. I provided proof that everything was a scam on yesmessenger to the DCCRH and even with all the evidence of fraud, I was unable to get refunded for my 3-month subscription that I wanted to cancel after 3 days when I realized the trick. I only obtained the guarantee that the subscription would not be tacitly renewed, because as you pointed out, all these sites are unreachable for cancellation and thus, subscriptions continue unless you oppose it at your bank with all the paperwork that entails. The scams are known, and yet the sites continue to exist....

There are surely honest dating sites. Meetic is among them apparently... But well, on Meetic, you don’t find any flirty women among the existing ads. It’s not the same style.
0
coquecigrue
 
We are reaching the end of September and the c-date site is still online. Have you filed a complaint against them? Have others filed complaints? Is the case in court?
Bye
0
fdfdf
 
lol instead of whining about websites, go to bars and meet real girls!!!
1
Darwin
 
I'll join you Stresher, I hope we can put together a solid case against these scammers.
0
toni
 
It's a scam. Invalidate your credit cards if you don't want to have more problems. That's what I did.

-toni
10
tournesol31
 
Hello,
Given the address of the head office, it's obvious that it's a scam! ! !
However (I know the subject), if you do not cancel your credit card with your bank, you should expect to be debited significant amounts one day because they will certainly use your card number or resell it.
They are likely part of a network of unscrupulous scammers.
Good luck.
0
leam1 > tournesol31
 
Hello, I signed up last night just to have some fun and immediately saw it looked like a scam, so I did everything to cancel! I stumbled upon this forum and it's nice to see people helping each other!
I deleted my profile, but having been registered for only a few minutes, I didn't provide my bank details. Should I still call that number to cancel my registration???
I'm not sure, but it would be kind of you to let me know quickly before it's too late, even though I strongly doubt they could ask me for anything! Thank you
0
Pierro > leam1
 
Hello
You do not need to call the site; the registration you made, even if you did not cancel it, does not bind you in any way.
Moreover, if you have paid, the law states that you have 7 days to withdraw.
0
ireland
 
Hi Tony
I'm in the same situation, but they keep bothering me... What about you? Any lawsuits????
0
SIMPLET
 
If you haven't provided your bank details, no problem, you also have the applicable time frame of seven or fifteen days to cancel everything.
We need to stand together to take down this site, file complaints, block its account.
0
stourmer
 
Email I sent and response:

Hello,

We have removed all personal information from your profile in our database. Therefore, you should no longer receive any emails or contact proposals from us.

Best regards,

Your Casual Dating team

Casual Dating customer service

03/01/2011 13:10 - ****** ****** wrote:
Hello;
I would like to cancel my premium subscription, but I do not have a fax; I find it unacceptable that we have so many difficulties in unsubscribing;
Please provide me with a solution to unsubscribe, or I will turn to a consumer association to file a criminal complaint against you;

Best regards
** ********
9
Kamours
 
Hello,

I have the same problem as you, it's intentional, so I sent an email today explaining the situation and attaching the document to fax to the email address: service@c-date.fr and I'm waiting for a response. If I don't hear anything in a few days, I'll have to cancel my credit card to block the upcoming charge........it's really a scam practice...........I hope I have helped you...........
8
wilper
 
It sounds too good to be true...

I'd like to know where you found this number, please ^^ ???
8
kamours
 
This site is a scam, the only way to get out of it is to go to your bank and report your credit card lost and destroy it, you need to order another one, it's the only way to avoid being unfairly charged....

That's what I did......

Raymond
6
ROLAND
 
WARNING BIG SCAM ON THIS SITE VERY VERY QUICKLY CANCEL OR DESTROY YOUR CARD OR FILE A COMPLAINT
I WAS CHARGED 238 EUROS
0
nodracad
 
Hello, I have the same problem as you, but after I canceled my credit card, now they are harassing me to take me to court because I made an opposition with the bank. And did they leave you alone?
0
donroc
 
a question....if we file a complaint against them, does the site really take legal action? I have already canceled my subscription by postal mail.
0
jjohn 02
 
Have you received follow-ups from e-dates regarding unpaid bills?
0
jjohn 02
 
As you received any reminders from e-dates regarding unpaid amounts?
0
cindy
 
Hi
I was scammed by these crooks: it's impossible to cancel the subscription; the fax doesn't go through, it's intentional: we'll have to report it to the office for combating online fraud! Just report the abuse to your bank! Have a good evening.
5
Jérôme
 
Hello Cindy!

So you're one of the 54% of women registered on C-Date?! ;-)

Kisses!

Jérôme
0
paramedic72
 
hello everyone,

I have the same issue as you and we cannot cancel either by email or by fax. I think we need to report this scam...

If anyone has already taken steps, let me know...

thank you
5
warp20013 Posted messages 2 Status Membre 4
 
Have you found a solution?
4
lola77
 
Hi,

Personally, I was able to cancel by fax, what Philippe said on June 11 is true, the number is 0049407402125734. The + means you need to add two zeros and the zero in parentheses is only for those living in Germany, 0049 is the code for Germany, and 0033 is the one for France.

But every time I had a question, I used the address they have on the site, service@c-date.fr, and each time I got a quick response.

lola77
4
cpigalactic
 
I have exactly the same problem as you, how to cancel?????
3
Chocho
 
Hello everyone

Same for me, I signed up two months ago by responding to a poor thing on Hotmail and I got scammed out of €120 just to receive contact proposals from girls 20 years older than me who don't even reply to my messages.
What makes me less amused is that this site doesn't seem to care about sending me the ball back for my unsubscription. I therefore sent them a fax, which is the usual procedure, but it's still not easy to find a fax at the post office for an additional 6 euros. No response, the day after I emailed, no reply. Today I received an email in English, we're waiting for Monday. My goal is to not be charged a second time. Their email registration@c-date.fr doesn't work.

If anyone has managed to unsubscribe by email or fax, please let me know. Otherwise, we will have to report this site, which is a pure scam and a real SCAM.

Best regards

ArnO
2
mari2
 
Hello Arno, first of all, you need to see your bank advisor to stop the payment. By the way, did you provide your bank details during registration? Thank you.
0
zibanifethi
 
Cancellation of my subscription thank you
0
titou
 
Can someone tell me more about this type of site?!
Has a single person "man" ever had a real meeting?!
A site that shows 54% girls to 46% guys seems mega suspicious to me...
Especially since the prices seem very high compared to other legitimate sites ;)
2
cpigalactic
 
Thank you for the solution!!! I will try it starting tomorrow. To be continued.....
2
albatros68
 
Like you, I believe this site is a scam:
I received a lot of "offers" before signing up. I made the mistake of registering, and now I have only received 3 "offers" in 3 weeks, none of which are in my area. I have written to them, and received no response.
I requested an immediate refund from C-DATE (within the legal 7-day period), they refuse to refund me in full, but promise to partially refund me. I'm waiting, but I doubt their good faith.
Here is where to write:
service@c-date.fr

Government website to report a scam:

www.internet-signalement.gouv.fr

If you have been improperly charged or believe you have been deceived by c-date, use the link above and file a complaint with the gendarmerie
In my opinion, it could be useful to stop them from continuing to cause harm.
2
cindy
 
Thank you for your response, I have noted the provided addresses; have a great day!
0
Jérôme
 
Hello!

Thank you very much for your comments! Thanks to you, I won't make the mistake (sorry...) of signing up on this site! I still thought it was a bit too good to be true, so I decided to do a Google search... That’s how I stumbled upon the forum...
It’s really a shameful scam based on men’s emotional distress... I think there are a lot of men who sign up and very few women. One wonders how they manage to maintain a ratio of 54% women to 46% men over time!!! These numbers should vary according to the registrations!!! Another question: why isn’t the DGCCRF doing anything???
Married for 10 years, I’m looking for - like many - contacts to try to feel alive again... Well, all of this is an age-old story!... I filled out my profile on C-Date in May... And since then, contact proposals and messages have kept coming in! I was just about to sign up to see if the contacts were real... I think that’s how many people get caught! Without this forum, I would have signed up. So, thank you!!!

See you later!

Jérôme
grhum.martin@yahoo.fr
2
rovibrad
 
Welcome to the real world :)
Go on Meetic, it's a reference and there are plenty of women there. The other so-called adult sites are all scams.
0
phylos
 
meetic ; you talk ; I've been registered for over 6 months and I must have a 3 percent response rate... and I'm only 46!! philippe
0
albatros68
 
Beware of those who unsubscribe over the phone; you have no record of it. Make your request by registered letter, or at least by email, and demand a response.
Also, be sure to file a complaint as much as possible; we need to put an end to this scam.
3
massena
 
How can I cancel?
If you have already found your partner or for any other reason you no longer wish to use our services, you can easily and at any time reach the cancellation page located in the member area, under "my profile / My account / Your registration / modify". You will then find all the information about how you can simply cancel your Premium subscription with C-Date using your personal and individual cancellation code.

We would like to remind all Premium members who purchased their subscription via ClickandBuy to cancel their subscription also with ClickandBuy. When you paid through Clickandbuy, access data for your account was provided to you. After clicking www.clickandbuy.com, enter your access data. Then click on the sections "Transactions" or "Settings". You can then select the relevant subscription and cancel it.

In three simple steps
1. Log into your ClickandBuy account with your ClickandBuy access data.
2. Select your C-Date subscription in the "Transactions/Settings" section.
3. Cancel your subscription directly on ClickandBuy.
2
marley59
 
bs and did you succeed?
0
horace
 
Does anyone have a solution to cancel without any issues (other than going to see their banker or destroying their bank card^^)? I already don't understand why a fax is required with email, reasons, code, and signature, but if they continue to charge as if nothing happened, that's just ridiculous!

Otherwise, another question: where can we see the type of subscription we took and the exact dates of the charges (as well as the amounts)? I searched the website but couldn’t find it. Could someone enlighten me?

This site really smells like a scam, I truly regret signing up.
1
eustage
 
Dear Sir or Madam,
I thank you for canceling my subscription.
Disabled at 80%, I only receive €600 per month.
However, next month, your charge will be rejected.
It is my fault, and I apologize: I read the terms and conditions too quickly and thought that after a trial month, you would ask for our opinion before charging for a subscription.
Counting on your understanding, please accept my gratitude,
yours sincerely,
Philippe MOLTER
subscription number 1084322
invoice 1089479
0
  • 1
  • 2
  • 3
  • 4
  • 5