Extended Memory in the BIOS limited to 2544 Mb

emarie3680 Posted messages 139 Status Member -  
emarie3680 Posted messages 139 Status Member -
Hello,
I have a PC equipped with a MSI motherboard of the Orion type (MS-7168).
The processor is an AMD Athlon 64x2 3800 +
I have 4 GB of RAM installed on the motherboard. It can support at least double that.
My operating system is Windows Home Edition 64-bit.
My issue is with my RAM. Windows detects 2.48 GB instead of 4 GB.
I checked in my BIOS. In the "Extended Memory" section, it shows 2544 MB.
I don't have access to that part of the BIOS configuration; I can only view the information provided and cannot change the displayed values.
Do you know what could be the cause? Is there a way to make it accept my 4 GB of RAM by moving a jumper on the motherboard? Here is its description:
http://support.packardbell.com/fr/item/index.php?i=spec_orion&psn=103895280318
Thank you in advance for your responses ...
Éric
Configuration: Athlon XP 3800+

1 answer

  1. HostOfSeraphim Posted messages 7340 Status Contributor 1 609
     
    I have 4 GB of RAM installed on the motherboard. It can support at least double that.

    That's not what the link you mentioned says (4 GB max).

    The "loss" of RAM might be due to an integrated graphics card?

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    1. emarie3680 Posted messages 139 Status Member 13
       
      Thank you for your response, HostOfSeraphim,
      It's an idea I hadn't thought of. In fact, I am using a video card other than the integrated one. It's an NVIDIA GeForce. Model 9500 GT (512 MB).
      I will still check the BIOS to see if the integrated card is enabled...
      I'll keep you updated,
      Éric
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