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Driver for mustek scanexpress a3 usb

tom222 -  
 momo -
Hello,
I can't find the driver for Mustek ScanExpress A3 usb compatible with my 64-bit XP Pro machine.

Thank you 
Configuration: Windows 2003 Firefox 3.0.5

9 answers

  1.
    Laumi Posted messages 293 Status Member 120
     
    Hello Tom222,
    I have the same problem, impossible to find the Mustek ScanExpress A3 usb 64bit driver for seven. I see that your question dates back to March 2009, and I would like to know if you've found a solution since then. I have 2 scanners out of order since I switched to seven!!! Thank you in advance for your response.
    Laumi
    3
    1. chondrina
       
      Hello, the solution is right below!
      0
      1. momo > chondrina
         
        My problem is almost the same, I have the scanExpress A3 UBS driver but I can't install it on my machine with Windows 7, thank you.
        0
  2. chondrina
     
    Well, it's probably a bit late, but here is the procedure to install the Mustek ScanExpress A3 USB drivers on Windows 7 SP1 32-bit

    - DO NOT PLUG IN THE SCANNER

    - Go to the Mustek website and download the A3 USB drivers for Vista http://www.mustek.com.tw/Support/

    - Right-click on the file web.exe
    - Go to properties
    - Go to the compatibility tab
    - Check the box run this program in compatibility mode for
    - From the dropdown menu choose Vista SP2
    - Check the box run this program as an administrator
    - Run the program
    - When it’s finished, plug in the scanner and let Windows 7 install the driver.

    In principle, it should work on 64-bit, but I couldn't experiment with it.

    I got the solution by writing directly to Mustek as I couldn't find a solution online. They replied within 12 hours...
    2
    1. Ben
       
      No, Chondrina, it's not too late....

      I've been struggling for several months to find a solution. I also wrote to Mustek, and I got a quick response, but it was just to tell me to buy a newer model!

      I tested the method on Windows in both 32 and 64 bits: it works perfectly!

      Thanks for this info, it's great

      Ben
      0
    2. Ben
       
      windows 7 in 32 and 64 bit!
      0
    3. Ben Ji
       
      I've followed your instructions and tried all possible drivers, but it still displays "An error occurred during scanning" and the computer doesn't detect the scanner among the devices at any time.
      0
  3. mimix
     
    what model is it exactly? because without the number, we can't help you.
    0
    1. Laumi Posted messages 293 Status Member 120
       
      Hello,

      I despair of finding the drivers,
      I have an Epson Perfection 1250 A4 scanner, it's an old model but it works perfectly and the other one: "Mustek ScanExpress A3 usb", no number added. I tried installing the drivers for later versions, the ones with a number like 600 or 1200 (web.exe): nothing, not even in compatibility mode. With the 64-bit version of the ScanExpress A3 usb 1200 Pro the bar goes back and forth but the lamp does not turn on so no image. For the Epson, I tried a procedure I found on Google, it didn't work for me, I'm posting it, in case it works for someone else:
      Method "D" system to install Epson Perfection 1250 scanner under 7 with Epson Smart Panel software.

      1) Download the latest driver for the Epson Perfection 1250 Vista (dated 3/23/08) from the Epson France website.
      2) Uninstall everything related to your scanner on your computer (drivers, programs)
      3) Install the downloaded driver (double click on the zip)
      if it crashes click on: "restart with recommended settings"

      4) Take your Smart Panel installation CD and install only Smart Panel, if it crashes click on: "restart with recommended settings"

      5) Go to the "Epson" directory that was created by the installation and search in all the subdirectories for the .exe (applications) on each .exe go to properties then compatibility tab and click on "run this program in compatibility mode for" and choose "Windows 98" for all programs.

      6) You may need to shut down and restart the computer

      Currently, I managed to get a second PC running on XP, it's a bit of a hassle to transfer all my scans from one PC to another but at least I can work.

      I think these models will never have updated drivers for seven 64 bits. It's a way for manufacturers to force the renewal of equipment!! Epson clearly states: there will be no drivers for old models!! I'm always looking for a trick that works. A big thank you in advance.
      Laumi
      0
  4. Balagadau
     
    Hello,
    I have a MUSTEK ScanExpress A3 USB scanner and a PC running Windows 7,
    I'm also looking for the driver compatible with Windows 7,
    A big thank you to everyone who is trying to help us.
    0
    1. Fabulo92
       
      Hello, I plan to buy the Mustek USB A3 (at 600 or 1200 dpi) and I'm using Windows Seven. I would like to know if you managed to resolve the issue with Seven. Thank you very much in advance!!!
      0
  8. Stephan
     
    I also had a lot of trouble getting my scanner to work on my Mac. At first, I managed to do a few scans and then I had the idea to "improve" my computer by installing Snow Leopard so that I would supposedly be more up to date!!!
    Since that installation, it hasn't been possible to scan at all. I looked for driver programs that would be compatible with Snow Leopard. Useless.
    In the end, I realized that by installing Snow, my Photoshop didn't work anymore either. And it's necessary for a program like Photoshop to be activated to make the scanner work. So I downloaded (as a free trial) Photoshop Elements 8 and everything is like new. I hope this helps you and resolves your issues. As usual, it's silly but it had to be thought of.
    Good luck
    Stephan
    0
  9. akrem 72 Posted messages 1 Status Member
     
    Peace be upon you
    to install your equipment: Driver for Mustek ScanExpress A3 USB Pro

    You simply need to follow the steps below:

    Do not connect your scanner
    1-Insert the installation CD-ROM for the scanning driver into your drive
    2-Follow the instructions that appear on the screen
    -Click on the Start button then on Run, then look for Autorun on your CD-ROM
    follow the steps that display on the screen ............................finish
    3-When prompted if you want to restart Windows after the installation of the driver software, click the "YES" button

    4-Connect the power cable to the scanner and plug it into an appropriate outlet
    5-Connect the USB cable of the scanner to the USB port of the PC

    Congratulations to you
    Congratulations to you
    Congratulations to you
    Congratulations to you

    0
  10. vince7171 Posted messages 29 Registration date   Status Member Last intervention   2
     
    Hello,

    I also have the scanexpress A3 usb and I can't use the ocr because it asks me to select the language but there is no language in the drop-down menu!
    Do you know where to find this type of file??

    Thank you
    0