Black horizontal bar on MacBook
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VoodooKyys
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VoodooKyys Posted messages 264 Status Membre -
VoodooKyys Posted messages 264 Status Membre -
Hello,
I was working on my MacBook 13'3" when suddenly, looking up, I noticed a horizontal black line on the screen.
It must be about 0.5 mm thick and runs across the entire screen at about 1/3 of the height (from the top).
I restarted the computer, but it’s still there. It’s not a scratch, it doesn’t appear when it’s off.
What is it?
How can I get rid of it?
I really want to avoid the service center, it’s only been a day -_____________-
I was working on my MacBook 13'3" when suddenly, looking up, I noticed a horizontal black line on the screen.
It must be about 0.5 mm thick and runs across the entire screen at about 1/3 of the height (from the top).
I restarted the computer, but it’s still there. It’s not a scratch, it doesn’t appear when it’s off.
What is it?
How can I get rid of it?
I really want to avoid the service center, it’s only been a day -_____________-
Configuration: Mac OS X Safari 525.27.1
7 réponses
Hello,
Does it stay regardless of the application? Did the Mac take a hit?
If it's from yesterday, take it back to where you bought it and ask for a refund (you have 7 days).
Does it stay regardless of the application? Did the Mac take a hit?
If it's from yesterday, take it back to where you bought it and ask for a refund (you have 7 days).
She is omnipresent. Regardless of the application, the user account used, or the moment (even at startup).
He did not take any hits.
A week... Alright. I have an extra 2 and a half year warranty.
One day still! Ah! I'm disgusted.
He did not take any hits.
A week... Alright. I have an extra 2 and a half year warranty.
One day still! Ah! I'm disgusted.
Hello -
indeed, after one day ???? new or used? do you have the Apple DVDs?
what would I do??
since I assume you haven't had time to accumulate 4000 photos and 600 movies, I would reinstall the system
but I'm not convinced it's a software problem, well, it's free and it doesn't take 5 hours
there's an ARCHIVE / INSTALL option anyway
I would especially call Apple (or my vendor, a store?) with the invoice; the technician will have an idea and maybe you'll even be helped at home, it depends on where you live. Otherwise, they'll send you to a very nearby authorized center; it will be free, but there may be immobilization
I don't remember reading anything similar recently on this forum, so I don't have any links to suggest to you
good luck, and let us know what happens
indeed, after one day ???? new or used? do you have the Apple DVDs?
what would I do??
since I assume you haven't had time to accumulate 4000 photos and 600 movies, I would reinstall the system
but I'm not convinced it's a software problem, well, it's free and it doesn't take 5 hours
there's an ARCHIVE / INSTALL option anyway
I would especially call Apple (or my vendor, a store?) with the invoice; the technician will have an idea and maybe you'll even be helped at home, it depends on where you live. Otherwise, they'll send you to a very nearby authorized center; it will be free, but there may be immobilization
I don't remember reading anything similar recently on this forum, so I don't have any links to suggest to you
good luck, and let us know what happens
Okay, it's a defect then.
Go to the store tomorrow and tell them it's defective and that the bar was present from the start.
Request an immediate refund or exchange, not a return to customer service that will take a long time!
The consumer has a period of seven calendar days to exercise their right of withdrawal without having to justify their reasons or pay penalties, except, if applicable, for return shipping costs.
http://lexinter.net/Legislation/droit_de_retractation.htm
Go to the store tomorrow and tell them it's defective and that the bar was present from the start.
Request an immediate refund or exchange, not a return to customer service that will take a long time!
The consumer has a period of seven calendar days to exercise their right of withdrawal without having to justify their reasons or pay penalties, except, if applicable, for return shipping costs.
http://lexinter.net/Legislation/droit_de_retractation.htm
Thank you, I will do that.
I'm asking for another one. (BeMac shop)
Too bad I spent 4 hours configuring and optimizing it...
(Only software guaranteed by Apple)
I'm asking for another one. (BeMac shop)
Too bad I spent 4 hours configuring and optimizing it...
(Only software guaranteed by Apple)