Mail app blocked on MacBook
Closed
Carlinow
-
nico -
nico -
Hello everyone,
Since I mistakenly sent a fairly large email (24MB, nonetheless), my Mail application keeps freezing. My large email keeps appearing in the recovered messages, and as a result, nothing else happens. I am not receiving anything, and I cannot send anything either. Additionally, this also blocks my internet connection.
If anyone knows a way to permanently delete this email from the recovered messages, I would greatly appreciate their help!
Thank you in advance,
Carlinow
Configuration: Mac OS X / Firefox 3.6.2
Since I mistakenly sent a fairly large email (24MB, nonetheless), my Mail application keeps freezing. My large email keeps appearing in the recovered messages, and as a result, nothing else happens. I am not receiving anything, and I cannot send anything either. Additionally, this also blocks my internet connection.
If anyone knows a way to permanently delete this email from the recovered messages, I would greatly appreciate their help!
Thank you in advance,
Carlinow
Configuration: Mac OS X / Firefox 3.6.2
8 réponses
Try a different manipulation then.
Force Mail to quit. Right-click on the icon in the Dock / force quit.
Then go take a look in
Hard Disk / Users / Your Name / Library / Mail
and here locate the folders named after your email address, e.g.:
pop-xxxx@pop;laposte.net
or
pop-xxxxx@pop.free.fr
Inside each of the similar named folders, you have several folders,
one of which is named Sent Message.mbox (Sent inbox...)
examine what's in these folders, you should find the culprit by checking its size in MB. Or more simply, throw away everything in the Sent Messages.mbox folders.
Do the same with the contents of any folders named Retrieved Messages.mbox (recovery inbox)
In a simplistic way, you can also use Spotlight to do a targeted search within the Mail folder to find any file larger than xxx MB.
Good luck
--
Sanspseudo - Francis - Intel iMac Mac under OS 10.6 + iMac-G5 under Mac OS 10.5
Always indicate your exact configuration: Mac model and Mac OS version!
Force Mail to quit. Right-click on the icon in the Dock / force quit.
Then go take a look in
Hard Disk / Users / Your Name / Library / Mail
and here locate the folders named after your email address, e.g.:
pop-xxxx@pop;laposte.net
or
pop-xxxxx@pop.free.fr
Inside each of the similar named folders, you have several folders,
one of which is named Sent Message.mbox (Sent inbox...)
examine what's in these folders, you should find the culprit by checking its size in MB. Or more simply, throw away everything in the Sent Messages.mbox folders.
Do the same with the contents of any folders named Retrieved Messages.mbox (recovery inbox)
In a simplistic way, you can also use Spotlight to do a targeted search within the Mail folder to find any file larger than xxx MB.
Good luck
--
Sanspseudo - Francis - Intel iMac Mac under OS 10.6 + iMac-G5 under Mac OS 10.5
Always indicate your exact configuration: Mac model and Mac OS version!
Hello,
Disconnect your Mac from the internet; the email will go into the outbox (pending). From there, delete it and empty the trash. Then reconnect the Mac to the internet? (Disable/Enable Airport, or unplug/replug the ethernet cable).
Have a nice day
--
Sanspseudo - Francis - Intel iMac Mac running OS 10.6 + iMac-G5 running Mac OS 10.5
Always indicate your exact configuration: Mac model and Mac OS version!
Disconnect your Mac from the internet; the email will go into the outbox (pending). From there, delete it and empty the trash. Then reconnect the Mac to the internet? (Disable/Enable Airport, or unplug/replug the ethernet cable).
Have a nice day
--
Sanspseudo - Francis - Intel iMac Mac running OS 10.6 + iMac-G5 running Mac OS 10.5
Always indicate your exact configuration: Mac model and Mac OS version!
Hello and thank you, Sanspseudo.
I tried, but it doesn't work. I took a capture image:
http://img169.imageshack.us/img169/3715/capturedcran20100329174.jpg
My inbox (red circle at the top left) keeps searching continuously. And finds nothing. I always find my email in the Recovered Messages (bottom circle). Or I manage to delete it, but nothing unlocks, and it reappears again...
Thank you for your help!
I tried, but it doesn't work. I took a capture image:
http://img169.imageshack.us/img169/3715/capturedcran20100329174.jpg
My inbox (red circle at the top left) keeps searching continuously. And finds nothing. I always find my email in the Recovered Messages (bottom circle). Or I manage to delete it, but nothing unlocks, and it reappears again...
Thank you for your help!
Hello,
I have the same problem as Carlinow and I followed the steps from sanspseudo and pattitine but without success...
The message keeps coming back in my "recovered messages" folder; however, I can send emails but it takes longer than usual to send and I am not receiving any mail.
How can I reload all preferences and reconfigure my email? Should I delete this account and reinstall it? I'm afraid of losing my messages and especially my folders. I specify that it's a gmail address.
Thank you in advance for your help!
I have the same problem as Carlinow and I followed the steps from sanspseudo and pattitine but without success...
The message keeps coming back in my "recovered messages" folder; however, I can send emails but it takes longer than usual to send and I am not receiving any mail.
How can I reload all preferences and reconfigure my email? Should I delete this account and reinstall it? I'm afraid of losing my messages and especially my folders. I specify that it's a gmail address.
Thank you in advance for your help!
I had the same issue. Here might be the solution:
- open your Library
- open the Mail folder
- open the Mail-recovered folder and move all the files from the folder to the Mac trash, empty the trash
- try sending yourself an email to see if you receive it.
Otherwise, you need to reload all Preferences and reconfigure your Mail like the first time (that's what the Apple Store did for me!!)
- open your Library
- open the Mail folder
- open the Mail-recovered folder and move all the files from the folder to the Mac trash, empty the trash
- try sending yourself an email to see if you receive it.
Otherwise, you need to reload all Preferences and reconfigure your Mail like the first time (that's what the Apple Store did for me!!)
I also had the same problem and what worked after I deleted the messages in the library was reconfiguring the account, and it worked! Thank you for your help!
I can't find the mentioned mail folders in the finder, even with a search (no mbox folder).
I am on Lion 10.7.4.
Have you found a solution since this post? Thank you for your help.
Go to Apple Mail / Preferences / Accounts and remove the problematic account.
All stored emails will be deleted.
Close Mail
Open Mail and recreate the same account: All the missing emails will be recovered and the bug email will appear in the drafts folder. You just need to delete it and everything will return to normal.
See you later