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Unable to navigate to 192.168.1.1 neuf

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Jimmy -  
criket83 Posted messages 1051 Registration date   Status Member Last intervention   -
Hello everyone!

I have a problem in the morning :D

So let me explain. I have a Neuf SFR and I want to access my Neuf Box (192.168.1.1) to configure the Wi-Fi so that my PSP can access the internet. Unfortunately, when I try to access 192.168.1.1, I do reach the interface, but I can't navigate at all! That is to say, I click on Wi-Fi but I always stay on the same interface!! I refresh, it doesn’t work, I press the green button on the Neuf Box for 5 seconds until it turns purple, but it doesn't change!!

Please explain to me how to proceed

Best regards, Jimmy
Configuration: Windows XP Internet Explorer 6.0

13 answers

  1.
    criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    If you successfully access your router's page, look at the bottom where it prompts you to enter your username and password.

    It’s surprising that when pressing the green button, you don’t switch to purple (are you pressing it hard and long enough?)
    Hold it down for 1 second to test; mine works after about 5 to 6 seconds.
    1
  2. Jimmy
     
    Thank you for responding so quickly!

    But when I press for 5 seconds, it turns purple! But it doesn't change anything on the interface :s and I'm pretty sure it doesn't ask for a password! I'm going to check again! But I don't get it, it worked before, it asked me for the account name and the password, nothing was bugging :s
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  3. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    When you go on violet, click on continue otherwise it won't work..

    Make sure you're connected to your box and not your neighbor's.. if you're on Wi-Fi of course.
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  4. Jimmy
     
    Well, I'm clicking, but it's not continuing! It's weird, it was there before! But no, I'm not connected to the neighbor :D I have an Ethernet cable plugged into this computer! But otherwise, I have another computer, I can try to access it there, maybe it's a problem with this computer...

    Thanks
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  6. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    ping the router tone ... it's weird, you just have to try with your code and name, right?
    0
  7. Jimmy
     
    Sorry, I didn't understand. Ping it??

    But he doesn't even ask me for the name or the password :S

    Weird...
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  8. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    Start, execute and type (ping 192.168.1.1), it should give you lines with numbers, and if it doesn't work, you will receive timeout error messages.
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  9. Jimmy
     
    It's done, it didn't give any error message! What should I do now? And what is it actually for? :D

    Thanks again
    0
  10. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    I just wanted to see if you can find your router and if you're able to connect to it...
    Have you tried logging in with your code?
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  11. Jimmy
     
    What do you mean by my code? The password for the wifi?
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  12. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    Well, you don't seem to know your material well

    when you enter 192.168.1.1 to access your router, on your neuf/sfr page
    you should see this

    1 solution
    press the green button to switch to purple and as soon as it turns purple press continue

    2 solution
    on this same page enter your connection credentials
    name:
    code:
    and click on validate

    3 solution
    if these two don't work, contact your provider
    call, dial 1099 I think or 1077

    one of the 3 solutions should work, I think?
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  13. Jimmy
     
    Thank you very much for your help criket83, but it's good, I've solved the problem. Finally, I connected to 192.168.1.1 on my other computer and it works perfectly! Strange that it doesn't work on this computer!

    But I thank you for your time and help :D

    See you later++++ ;)
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  14. criket83 Posted messages 1051 Registration date   Status Member Last intervention   205
     
    You're welcome! Don't forget to close the topic with "problem resolved." Good luck to you!
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