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Light Up Base

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Maitou -  
Hello,

The Alcatel Xl375 phone connected to the SFR box was unplugged after a storm... The box was restarted without any problems, but it is impossible to get the landline phone back on... The message "Turn on Base" is flashing on both devices...
Thank you for your help... The connection to the box is done... could it be a problem with the phone jack that might have fried?
Thank you for your help

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2 answers

  1.  baladur13 Moderator
    To check if the socket is operational, simply plug a lamp into it.
    Is the phone's telephone cable connected to the wall socket or to the back of the box?

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    1. Maitou
      The power supply is operational. Thank you for your help. An electrician needs to come.
      To check the connections. Apparently, it’s the phone that got fried by lightning
      Best regards
    2. baladur13 Moderator
      Where is the telephone cable connected?
      To the box or to the wall socket?
    4. baladur13 Moderator
      So, you're paying for two subscriptions, one for the box and one for the phone?
      Strange because in the initial message you say
      Alcatel Xl375 phone connected to SFR neufbox
      Wouldn't the phone be better connected to the box and not to the wall socket, right?
    5. Maitou
      Bouh... A bit overwhelmed (by age) to understand everything at once.
      I only pay for a subscription indeed, so the connection should be on the Box.
      Yellow cable behind the Box is properly connected, but no signal lit on the Box... Occasionally a beep and the phone signal is blinking...
      Thank you.