Invalidate an invoice

lolo -

Hello,
I would like to know how to invalidate an invoice in EBP Business Management Pro
Thank you in advance

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5 answers

Answer 1 / 5 - Best answer
The best answer is the one that has been validated by our teams.
OmegaSoft
Hello Lolo,

If it is a 2018 version, following the law coming into effect on January 1st, it has been established that it is impossible to delete or modify an invoice once validated.
The Unvalidate button no longer exists.

In case of an error on an invoice, whatever it may be, you must create a credit note.

Best regards,

Saif
Trainer.

3
1. AS44410
  
  Hello,
  
  However, the delete button is still there...
  How can we invalidate the invoice when it hasn't been paid and there's just a date error?
  
  Thank you!
  
  0
2. OmegaSoft
  
  Hello AS44410,
  
  Yes, in fact, the Delete button is still there but only works on so-called temporary invoices (not validated).
  If you click on it, it will give you a message saying that it is impossible to delete a validated invoice.
  
  The only option today is to issue a credit note, whether you have a date error, content error, or even just a misplaced accent on the client's name.
  
  Best regards,
  
  Saif
  Trainer
  
  0
3. AS44410
  
  Thank you for your response, OmegaSoft.
  
  I am using version V10 of EBP 2018 and can confirm that I have the ability to delete the invoice that is in a validated state. I also have access to modify the "third-party information" section, so I can change the client's name.
  If I confirm the deletion, will it create a "gap" in the invoice numbers? Will it just delete the one created with errors, allowing me to recreate this invoice with the same number, or will it remove that invoice number entirely, meaning the one I recreate will have the next number? (Not sure if I'm being clear!!)
  
  Thank you!
  
  0
4. OmegaSoft
  
  Hello AS44410,
  
  I just rechecked. We cannot delete the invoice if its number starts with FC... (or any final invoice number).
  When you are on the invoice list, you have the status of the invoice on the right (provisional, validated, accounted...). Can you give me what is displayed on your end along with the invoice number?
  
  One possibility is that it is provisional, not validated, but displayed with a final invoice number. It will not have the mention "in progress" when printed. This can happen when you have not activated the option "Enable data validation for accounting" in the Settings.
  However, it remains non-deletable and does not generate any stock movements.
  
  Finally, deleting (if it were possible) an invoice would create a discontinuity in the invoice numbers because the next generated invoice takes into account the previously recorded invoice number.
  
  In any case, please make a backup first and test the deletion of the invoice. Keep me posted. I am really interested in your case.
  
  Best regards,
  
  Saif
  Trainer
  
  0
5. AS44410
  
  Hello OmegaSoft,
  
  My invoice is in the status of validation "validated" and bears the number FA00001006.
  
  I went to check my settings and in general options "Enable data validation to be accounted for" is indeed checked.
  
  I must admit I am not reassured about testing the deletion as I fear disruption... however, I do have the option to delete because when I click on it, I get a message saying "deleting a record: Are you sure you want to delete this record? This deletion will be permanent" but I do not dare to click yes to avoid creating disruption...
  
  But when I go directly to the invoice, the message is different and says: "delete invoice sheet FA00001006 from 04/01/2018? Are you sure you want to delete invoice sheet FA00001006 from 04/01/2018? This deletion will be permanent."
  
  Thank you very much for taking an interest in my situation!
  
  Best regards.
  
  AS44410
  
  0
Answer 2 / 5
xplom Moderator
Hello
while waiting for the response from OmegaSoft
personally I keep the same invoice number and add an A (for credit) at the end of the number
it stays filed like that

I am on Sage

--
what seems obvious to some is not necessarily so for others

0
1. OmegaSoft
  
  Indeed xplom, the credits have a different chronology (and numbering). It’s an elegant way for you to handle the credits.
  However, I’m not sure if credit invoices should follow the same rule of number continuity. To be checked!
  
  0
2. xplom Moderator
  
  @OmegaSoftwell
  I’m married to an accountant, but accounting is the topic that annoys us, I wouldn’t dare to ask her about the tweaking in Sage management
  the invoice date of 1111A is chronologically wrong (credit note) but it’s just below 1111
  
  unless the balance sheet date is exceeded! etc... (I can already hear the boss explaining to me in complicated terms the why and how)
  
  for household peace, carry on alone :o)
  
  0
3. AS44410
  
  How do you add an A to the invoice number? I can't do it on my end! ...
  Thank you!
  
  0
4. xplom Moderator
  
  @AS44410Well, I don't know how she does it! The mysteries of accounting...
  Just so you know, I'm not using EBP but SAGE.
  
  0
5. OmegaSoft
  
  AS44410, in EBP your credit invoices follow a different numbering system. They have their own numbering which by default starts with AV (AV0001, AV0002, ...).
  
  0
Answer 3 / 5
PERLES
As a small business owner, these software programs are difficult to access when you're not used to them. They've almost become mandatory over time. I don't have a cash register to manage and shouldn't be hindered by this overly restrictive law. It's outrageous. Therefore, to avoid having unmanageable accounting at the end, I create orders that I send to clients in the form of pro forma invoices, then I transfer them to final billing. You need to take the time to set up templates

I'm sending this message in case you, like me, have a small business. Because this law is unfair. Of course, you can't use this if you're not self-employed.
QED

0
1. xplom Moderator
  
  Hi Perles
  it's a solution... I prefer the F10 key => deleted
  
  0
2. Perle
  
  Hi xplom. Thank you for your reply. Yes, I agree to delete, but I can't delete an invoice in the middle of the year, so I'll transfer the orders to invoices at the end of the fiscal year. Otherwise, I don't see what you're trying to tell me.
  
  0
3. xplom Moderator
  
  @Perlewell it's my soup on sage, can't say more
  
  0
Answer 4 / 5
jessica
Hello,

I was in the process of preparing my invoices for March, and I made a mistake; an invoice that should have been for March 11 was mistakenly dated May 6. EBP won't let me continue with my invoices from March 11; it won't validate them and insists that I set the dates to May 6 or later, but I don’t want to! March is March, and it goes into my accounting.

I created my credit note, but they won’t let me validate an invoice unless it's dated after May 6.

Help please.

0
1. jessica
  
  Temporary 196 until March 11 (does not want to validate it for me because I have to be on May 6 or later)
  invoice 195 on May 6
  invoice 194 on March 11
  invoice 193 on March 11
  
  0
2. OmegaSoft
  
  Hello,
  
  There is no going back. An invoice with final numbering cannot be deleted. To comply with the law, invoices must follow an ascending chronological order in both numbers AND invoice dates.
  Therefore, no invoice can be generated with a date prior to the date of the previous invoice.
  A credit note won't change anything.
  
  Unless you have a backup from before the creation of invoice 195, all your invoices will be from May or later.
  
  Best regards,
  
  Saif
  Trainer
  
  0
3. jessica
  
  Concretely, can I create a new company account folder? Link it with my EBP accounting? Re-enter all my invoices from January, February, March, not transfer them to my accounting (since they are already there) and continue to issue my invoices from March 11, then transfer them to accounting at that point, or ditch EBP XD
  
  There must be a solution, even if it's tedious
  Thank you for your reply, Saif
  
  0
4. jessica
  
  I just saw that I have backups from different days (sorry I'm just starting out) I might be able to retrieve an old backup, it's in the form of a file with three books on top of each other. In the meantime, I've been in contact with EBP for 40 minutes now, they're going to blow my plan.
  
  0
5. jessica
  
  I did a backup restoration! I restored a backup from February, so it's all good! For the novices, click on OPTION --- RESTORATION ---- first step back up the folder, second step ---- it shows you the same backup message: click next, then at one point there are three dots on the right, click on them and open an old backup (zip file), click next, then it will show you a message in a box, take the first solution. Then always click next, and it will show you the old backup, my invoices are from February, just have to redo 50 invoices before I made my mistake (which I won't do again Oo) thanks to Saif for his advice! hugs
  
  0
Answer 5 / 5
amel50
Hello
I have been using EBP quotes and invoicing for 7 years. We updated it at the beginning of 2018.
Since then, I have a problem with my deposit invoices.
When I create a deposit invoice and validate it immediately, the payment is requested and approved.
But when I create my invoice and I want to link it to my deposit invoice, I get an error message stating that my deposit invoice is not settled.
Even though my client shows a balance of 0 on the deposit invoice in my payment list, in my deposit invoice list, it still shows that the balance remains due.
After the transfer to accounting, I can see the payment of my deposit in my accounts.
I didn't have this issue before the update.
Maybe someone has a solution.
Thank you.

0
1. ra
  
  Hello,
  I have the same issue, but even before version 2018...
  I don't have a solution... it's a hassle
  sorry
  
  0

Invalidate an invoice

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