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Unable to reset your PC...

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JKookie -  
Hello, here is my problem,

-I no longer have the Windows 8 interface (tiles)
-I can't search anymore, either in the charms bar or in the search bar located in the file explorer
-When I start my computer and enter my user password, I get a black screen, and I have to manually find my Desktop

To remedy all these issues, I decided to reset my PC, but this message appears "Unable to reset your PC. A required drive partition is missing"
I've been through several forums, but I'm going in circles and can't find any solutions!

Can you help me, please?
Thank you

3 answers

  1.  Papounet17000
    Hello,

    Brand of the PC?
    1. JKookie Author
      It's a COMPAQ.
    2. Papounet17000
      @JKookiePress the F11 key on the keyboard right after pressing the power button until a recovery menu appears.
    3. JKookie Author
      Yes, that's the way I went to reset the PC and I got this message; I even tried to do a restore but nothing changed.
    5. JKookie Author
      @Papounet17000But I can't go through the charms bar because when I click on "Change PC settings," nothing happens.
      I therefore have to go through F11 at startup.
  2. venomx96
    Hello Papounet17000

    Have you reset or formatted your PC?

    If you formatted it, where did your Windows ISO come from?

    If you're going for a format, make sure to look for the drivers and save them on your smartphone or a USB stick first to avoid missing network drivers.

    Various tutorials are available on YouTube.
    1. JKookie Author
      I have reset my PC (I also tried to do a recovery, but nothing conclusive).
    2. VeNoMx96
      Can you tell me what steps you took?
    3. JKookie Author
      I pressed F11, at startup, I went to the "troubleshoot" option then "reset your PC" and I got this message "Unable to reset your PC. A required drive partition is missing."
      I also tried to do a System Restore and an automatic repair in "advanced options," but that didn't work either.
      I also tried to do a "Windows system restore" with Recovery Manager, but that didn't work either!
    4. VeNoMx96
      I don't see any other option but to format the machine, wait for the opinions of others and their experiences. If no one has any ideas, it will therefore be essential.
  3. JKookie Author
    Hello! My problem is solved! Overnight, I was able to reset my computer (I don’t know why)! Thank you anyway for your help!