How to remove background in Word

Solved/Closed
Hello! I'm trying to print a Word document, and a message appears at the bottom of the screen (a box with blue blocks) saying "Word is preparing the background printing." Everything freezes, and Word ...is not responding anymore. (I didn't specify any background in "Format"). Thanks to anyone who has an idea!!!
cat
Configuration: Windows XP Internet Explorer 7.0

3 answers

  1. I had exactly the same thing! I have a multifunction printer: it's simply the name of the printer checked when starting the print job! (mine was on "fax" instead of "printer". That's all. I hope I could help..)
    4
    1. Contributor
      Hi,

      delete the Normal.dot file; it will be recreated the next time Word is launched and the problem should no longer be present.
      --
      the druid without the potion.
      3