View original (French)

Brother DCP-195C printer issue

michel -  
Hello,

Good evening. My problem is that my Brother DCP-195C printer prints yellow instead of red, even though all the cartridges are full. Who can help me solve this problem?

Configuration: Windows XP / Chrome 22.0.1229.94

6 answers

  1. jeromeleco
    Uninstall your printer. Clean the registry with CCleaner and reinstall the driver after restarting your computer.
    -1
    1. michel
      Good evening, is it sure?
      0
    2. jeromeleco
      of course
      0
    3. michel
      Sorry, it's not working, it's still yellow.
      0
  2. jjmpjjmp
    Good evening,

    Are the cartridges in the right place?

    jj
    -1
    1. michel
      yes they are.
      0
  3. michel
    Yes, they are in the right place.
    0
    1. jjmpjjmp
      To fully understand your issue,

      create it with Word or Excel

      a large bold text in yellow
      another one in red
      another one in green
      another one in blue
      save it
      turn off the printer
      restart the PC
      print your document, making sure to specify "color" in the options

      see you later

      jj
      0
      1. michel
        Yes, I wrote a text in red and printed it, but the text comes out of the printer in yellow.
        0
    4. elgato preto
      Good evening
      do a cleaning of the print heads to see if you have all the colors but in my opinion, you have the magenta color clogged
      either you left the printer off for too long or you filled the cartridge with low-quality ink
      0