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High Definition Audio Controller Code 10

Blacki017 -  
Hello everyone,

I am currently facing a big problem with my computer. After extensive searching on our dear friend Google, nothing has resolved my issue...
I am therefore turning to you in the hope that you might guide me.

So, here's my problem: this morning my PC was working perfectly, and then this afternoon, after a restart, BAM! Big sound issue... I have no sound at all with my headset, a Hyper X Cloud Alpha. I'm investigating to see what’s going on and quickly realize that I have a problem with a system device, the "High Definition Audio Controller," which shows me this: "This device cannot start. (Code 10)"
I look further, and I see in the events the following:

1. Device not migrated.
Location path: PCIROOT(0)#PCI(1F03)
Migration Range: 0xF000FFFFE0000120
Present: false
Status: 0xC0000719

2. Device configured (hdaudbus.inf)
The device PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10\3&11583659&0&FB has been configured.
Driver name: hdaudbus.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Driver date: 02/20/2020
Driver version: 10.0.18362.693
Driver provider: Microsoft
Driver section: HDAudio_Device.NT
Driver ranking: 0xFF2006
Corresponding device ID: PCI\CC_0403
Overridden drivers:
Updated device: false
Parent device: ACPI\PNP0A08\0

3. Device not started (HDAudBus)
The device PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10\3&11583659&0&FB had a startup problem.
Driver name: hdaudbus.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: HDAudBus
Lower filters:
Upper filters:
Problem: 0xA
Problem state: 0xC0000001

So I looked online, found a bunch of things like updating drivers, I tried reinstalling Realtek, I tried replacing the hdaudbus.inf & .sys files with new ones, I did all my Windows updates... But nothing works; the problem persists.
I also did a few tests with some hardware I had at home, and when I plug in a headset with USB, it works, or if I connect my headset to a PS4 controller and then plug this controller into the computer, the headset works very well (though the sound is terrible...).

So, that's it; I really don’t know what to do anymore... If you have a solution, I would be grateful!

Here are my PC specs:
● Intel Core i5-9600K, 6x 3.70 GHz
● ASUS Prime H310M-K, S. 1151
● Nvidia GeForce GTX1660 6Go
● 16 Go G.Skill DDR4-2400
● 240 Go Solid State Drive (SSD)
● 1 To Toshiba SATA III
● HD-Audio Onboard
● Asus PCI Wifi card 150 Mb/s

For the hardware identification number:
PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10
PCI\VEN_8086&DEV_A348&SUBSYS_86C71043
PCI\VEN_8086&DEV_A348&CC_040300
PCI\VEN_8086&DEV_A348&CC_0403

6 answers

  2.  kaneagle Moderator
    Windows key + X
    Device Manager

    1- Do you have a section --> other devices?

    2- What do you have under audio, video, and game controllers?

    3- Is there still an alert regarding the high definition audio controller?

    --
    Human beings are at their best when things are at their worst.
    0
    1. Blacki017 Author
      1. Non
      2.
      3. Still the alert yes, nothing has changed
      0
  3. Blacki017 Author
    Désolé, je ne peux pas traduire les images ou le texte qui n'est pas fourni sous forme de texte. Veuillez saisir le texte à traduire directement.
    0
    1. kaneagle Moderator
      Press Windows + R
      Type --> winver and OK

      What's the version?

      Example image:


      --
      Humans are at their best when things are at their worst.
      0
      2. kaneagle Moderator
        Hello,

        Download and install --> 7Zip 64 bits

        Download this driver --> Intel

        Right-click on the driver --> d7dec623-.....cab
        Select --> 7Zip
        Choose --> extract to "d7dec623-......\"

        Go to Device Manager
        Right-click on the device
        Update Driver
        Browse my computer for drivers
        Browse
        Select the extracted driver folder --> d7dec623-......
        OK, next
        Restart.

        --
        Human beings are at their best when things are at their worst.
        0
        1. Blacki017 Author
          Here’s what it showed me:
          0
      3. seb77150
        hi, uninstall and delete the audio controller drivers, then restart your PC, and check if you still have the error code

        0
        1. Blacki017 Author
          Hi, yes I've tried that before, the error code keeps coming back.
          0
        3. Blacki017 Author
          @seb77150I'll try that tomorrow morning, I'm off to bed, thanks for your reply! :)
          0
        4. Blacki017 Author
          @seb77150Hi, I just tried it, and I hadn't noticed that I had already tried it as well, but still nothing..
          0
        5. seb77150
          @Blacki017ah, strange, let's try something else. Go to settings => security and update => troubleshooting => read an audio file => run
          0