Hello, I have a Sennheiser RI 300 stereo infrared headset and I'm unable to connect it to my Panasonic Viera television. Thank you in advance.

Panasonic Viera model TX L42ET60E LED 3D. I have properly connected the audio jack to the indicated spot. No sound cut out and I can't hear anything in the headphones. I went into the menu - sound - headphones (sound from the headphones) and increased it but nothing happens.

Hello, Have you properly plugged in the headphone jack? And set the television volume to a medium level, as indicated in the manual on page 23 Excerpt : The manual: https://www.boulanger.com/ecommerce/notices/3/5025232709083_n_0.pdf Is the headphone transmitter powered on... is the battery in place and charged, and have you turned the knob on the headphone to switch it on and adjust the volume?

I did as you instructed. I have no listening problems on another television. When I use headphones, I turned up the volume. Nothing happens. Thank you also for the manual.

Thank you, I will keep you updated if I find the solution.

I don't have the evolution decoder. It's the classic decoder and there is indeed an audio output. I tried but it didn't work. I'm wondering if this problem might be coming from the jack input on my TV.

Phew, I finally succeeded thanks to you. I clicked on mute to turn off the sound of my remote control. Thank you Just in case, is it possible that the person without the headset can hear the television?

I did as you instructed. If I don’t mute my TV remote, I can’t hear a show in the headset. Indeed, I had tested without muting the sound.

connecting a headset : CCM

17 answers

baladur13 Moderator

Hello,
What is the model of this Panasonic television?

--

 Very difficult to catch a black cat in a dark room.
                              Especially when it's not there...

Answer 2 / 17
hiscouhie Author
Why choose Baladur as a nickname?

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1. baladur13 Moderator
  
  Why not.... :o)
  
  0
Answer 3 / 17
hiscouhie Author
Thank you for guiding me. Have a good evening.

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1. baladur13 Moderator
  
  You're welcome..
  
  0
Answer 4 / 17
hiscouhie Author
I reviewed how to connect my headset to audio on my decoder. Indeed, I don't need to mute the sound on my TV remote. The sound remains on both, and if I want to listen to it alone, I click the mute button on my SFR remote.

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1. baladur13 Moderator
  
  So everything's good... :o)
  
  0
Answer 5 / 17
hiscouhie Author
another box, more wires? What’s the difference between analog and digital?

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1. baladur13 Moderator
  
  Not really any difference since using a converter, except that the optical output would be used... and there we could hear in the headset without muting the TV sound.
  
  Note... I admit, however, that I do not understand why the TV remote interferes with the decoder..
  We should check if the decoder turned off mutes the TV, then when turning the decoder back on, if the headset works or not.
  
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Answer 6 / 17
hiscouhie Author
Yes

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1. baladur13 Moderator
  
  ????
  The decoder's remote control has been paired with the television ??
  
  Finally, I’m giving you another option that involves using the optical outputs (TV or decoder).
  You would need to acquire a DAC (digital-to-analog converter) like: https://www.amazon.fr/Convertisseur-Num%C3%A9rique-Analogique-Optique-Coaxial/dp/B06XTL4HY4/ref=sr_1_4?s=electronics&ie=UTF8&qid=1526561500&sr=1-4
  
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Answer 7 / 17
hiscouhie Author
On decoder

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1. baladur13 Moderator
  
  Is it really the TV remote control?
  
  0
Answer 8 / 17
hiscouhie Author
I did as you instructed. If I don’t mute my TV remote, I can’t hear a show in the headset. Indeed, I had tested without muting the sound.

1
1. baladur13 Moderator
  
  Where are you plugged in?
  Decoder headphone jack or TV headphone jack?
  
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Answer 9 / 17
hiscouhie Author
Phew, I finally succeeded thanks to you. I clicked on mute to turn off the sound of my remote control.
Thank you
Just in case, is it possible that the person without the headset can hear the television?

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1. baladur13 Moderator
  
  Content for you.
  You finally "succeeded" by doing what? Above, you said you tested without success..!
  
  The action on the "Mute" of the television does not affect the sound output of the decoder... however, muting the decoder will cut the sound for everyone.
  
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Answer 10 / 17
hiscouhie Author
How do I do it? Please.

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1. baladur13 Moderator
  
  You connect the headset plug into the decoder's headphone jack (red arrow below) and you should hear the sound of the selected channel on the decoder This will not cut the sound of the television... you will need to turn it down to zero if you don't want to hear it.
  
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2. hiscouhie Author
  
  The headphone jack is the one marked audio (I tested it and it didn't work).
  
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Answer 11 / 17
hiscouhie Author
I am sending you a screenshot

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1. baladur13 Moderator
  
  There are, apparently, two audio outputs... (between the RJ45 (Ethernet) socket and the left SCART socket in the photo)
  - a headphone output for a male 3.5mm jack
  - an optical output
  
  The headphones should therefore work with this headphone socket.
  
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Answer 12 / 17
hiscouhie Author
I don't have the evolution decoder. It's the classic decoder and there is indeed an audio output. I tried but it didn't work. I'm wondering if this problem might be coming from the jack input on my TV.

0
1. baladur13 Moderator
  
  The headphone jack of the television probably has a problem.
  That's why I would like to know what type of audio output exists on the SFR decoder....
  RCA jacks (white and red) or not
  Here are the possible types of audio output jacks
  Which one is present on the decoder?
  
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Answer 13 / 17
hiscouhie Author
with a fiber optic decoder

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1. baladur13 Moderator
  
  What are the references for this decoder? Does it have an audio output (headphone or RCA)?
  
  0
2. hiscouhie Author
  
  SFR decoder with an audio output.
  
  0
3. baladur13 Moderator
  
  @hiscouhieThere are several decoder models at SFR...
  What audio output is present? Two cinch or RCA jacks (white and red) or others?
  Like here in M on the Evolution box
  
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Answer 14 / 17
hiscouhie Author
Thank you, I will keep you updated if I find the solution.

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1. baladur13 Moderator
  
  Does this television receive the image via an antenna directly or through a decoder?
  
  0
Answer 15 / 17
hiscouhie Author
I did as you instructed. I have no listening problems on another television.
When I use headphones, I turned up the volume. Nothing happens. Thank you also for the manual.

1
1. baladur13 Moderator
  
  The selection of the speakers is properly set on the TV...
  Is there no home theater connected to this television?
  
  0
2. hiscouhie Author
  
  I haven't checked the speaker selection on my TV. I don't have a home theater system.
  
  0
3. baladur13 Moderator
  
  @hiscouhieIf it weren't like this, I think there would be no sound on the television...
  I can't find, in the television manual, a way to mute or validate the headphone output, other than the volume adjustment...
  
  0
Answer 16 / 17
baladur13 Moderator
Hello,
Have you properly plugged in the headphone jack? And set the television volume to a medium level, as indicated in the manual on page 23
Excerpt :
The manual: https://www.boulanger.com/ecommerce/notices/3/5025232709083_n_0.pdf

Is the headphone transmitter powered on... is the battery in place and charged, and have you turned the knob on the headphone to switch it on and adjust the volume?

1
Answer 17 / 17
hiscouhie Author
Panasonic Viera model TX L42ET60E LED 3D.
I have properly connected the audio jack to the indicated spot. No sound cut out and I can't hear anything in the headphones.
I went into the menu - sound - headphones (sound from the headphones) and increased it but nothing happens.

1

Connecting a headset

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