Menu demarrer ne s'ouvre pas

impression écran pour la température

Ouais donc problème matériel.
Ca peut être la carte graphique, carte mère ou autre.
Tu n'as rien touché avant d'avoir ces problèmes ?

Installe "Real Temp" ou "Coretemp" pour Monitorer la température de l'ordinateur.
Voir à combien monte la température de l'ordinateur lors de son utilisation. Celle-ci ne doit pas dépasser les 60 degrés Celsius. Si possible joindre au message une capture d'écran du logiciel.

Vérifie déjà le disque dur : Comment vérifier la santé du disque dur
Par exemple avec CrystalDiskInfo.

Vérifie l'état de santé de tes barettes de mémoire :
- memtest : vérifier barette de mémoire (malekal.com)
- memtest : vérifier barette de mémoire (CCM)

Veuillez appuyer sur une touche pour continuer la désinfection...

voici le compte rendu whocrashed:

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sat 19/08/2017 10:47:25 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081917-26343-01.dmp
This was probably caused by the following module: hal.dll (hal+0x395CF)
Bugcheck code: 0x124 (0x0, 0xFFFFBF83B188D028, 0xB6000000, 0x1010A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 19/08/2017 10:47:25 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0xCF)
Bugcheck code: 0x124 (0x0, 0xFFFFBF83B188D028, 0xB6000000, 0x1010A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 19/08/2017 09:41:15 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081917-27828-01.dmp
This was probably caused by the following module: hal.dll (hal+0x395CF)
Bugcheck code: 0x124 (0x0, 0xFFFFDA88748A2028, 0xB6000000, 0xE010A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Fri 18/08/2017 07:06:04 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081817-27546-01.dmp
This was probably caused by the following module: hal.dll (hal+0x395CF)
Bugcheck code: 0x124 (0x0, 0xFFFFB902666A4028, 0xB6000000, 0xD010A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Fri 18/08/2017 06:47:37 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081817-28406-01.dmp
This was probably caused by the following module: hal.dll (hal+0x395CF)
Bugcheck code: 0x124 (0x0, 0xFFFF80087EA2A028, 0xF6200004, 0xA010A)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

--------------------------------------------------------------------------------
Conclusion
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8 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

Bonjour mais regardez bien juste avast ?

bonjour,

j'ai avast comme antivirus...

Vérifiez dans le panneau de configuration et programmes et fonctionnalités que vous n'avez pas deux antivirus intallés ils peuvent entrer en conflit et bloquer le pc !

Salut,

Voir là : https://www.malekal.com/resoudre-problemes-menu-demarrer-de-windows10/
Quel antivirus est installé ?