Orange remote control

Question

Hello, I downloaded the Orange TV remote app but it does not detect my decoder. Can you tell me what to do because it's very urgent, please??? Thank you in advance.

Papounet17000 · Accepted Answer

Hi,  Go to the app settings to pair it with your decoder.  For example, Search for the Orange Box

YoLio74 · Answer

Hello

I had the same problem and I "realized" that after a box update, it was automatically switching to energy-saving mode, which meant there was a wait of more than 2 minutes upon restarting.

And indeed, this prolonged standby of the box prevents the activation of the remote control in the Orange TV app.

To disable the energy-saving mode, you need to go to the settings on "your TV screen" using the menu, then decoder, and disable energy-saving mode.

And it works!...

You can now turn your box on or off using the remote control in the app on your smartphone.

Best regards

Orange remote control

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