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Since a Windows 11 update, I can no longer delete (it)

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neoplan -  

Hello

Since an update on WINDOWS 11 I can no longer delete photos and videos on my Google account and on top of that it appears very small when I want to zoom in the magnifier is displayed twice and doesn't work? Thanks to anyone who will respond!

5 answers

  1.  MPMP10

    Hello,

    Clear the cache in the Chrome browser to view the changes.

    Then...

    Manage zoom levels for specific sites

    After changing the zoom levels for the sites you’ve visited, reset them from a single place:

    1. Open Chrome .
    2. In the top right corner, click More Settings.
    3. Click Privacy and security Site settings.
    4. Click Additional content settings Zoom levels.
    5. To delete the resize parameters for a specific site, click X.
    1.  neoplan Author

      I can’t find the sites parameter?

    2.  MPMP10
      @neoplan

      Hello,

      1. Open Chrome .
      2. In the top right corner, click More   Settings.
      3. Click on Privacy and security  Site settings.
      4. Click on Additional content settings  Zoom levels.
      5. To remove the resizing settings for a specific site, click on X.
  2.  NonoM45

    Hello @neoplan StatusMember

    Don't you think that one or two screenshots could help with understanding!?

    1. neoplan

      Ouï I will try but how to post them on the forum?

      1.  Kori-Kori

        Hello,

        Click in the green to add the photo.

        See if updating the browser is also needed, for example Google Chrome if you use it, or reset the ...

    2.  neoplan Author
      Hello

      Here is the screenshot!
      1. NonoM45

        Hello,

        1) Are you sure you are at 100% zoom in your browser, because for me the display is far too small!?

        2) Have you tried with another web browser?

        3) To delete a photo, you need to click on it and the trash can will appear.

        See you,

      2.  neoplan Author
        @NonoM45

        Yes, that's why I'm talking about it, and if I zoom in I see two that appear but they are useless, I think it's a trick so I can exceed the 15 GB free, since before the update there was no problem?

    4. Pat_59220

      Try clicking the three dots at the top right of the browser and reset the zoom to 100%!

      1.  neoplan Author

        It's done but it changes the screen; but where are my photos on my Google account?

      2.  neoplan Author

        Hello

        It changes the size of my screen but not my photos on my Google account, it’s after an update so making the icons tiny prevents me from deleting them and will cause me to exceed the free 15 GB to make me pay?

      3.  jfmimi Contributor
        @neoplan

        Hello

        try to create a system restore point to a date before the update

        or remove the update

      4.  neoplan Author
        @neoplan

        Well, I’ve reached the zoom level but there’s no X in view?

      5.  neoplan Author
        @neoplan

        All set, I found it. Thanks for your help!