View original (French)

Blackberry SMS issue

Closed
mgx -  
 anonymme -
Hello,
I have a Blackberry Pearl 8100 for about a month now, and lately I've noticed that my texts show up and then disappear from my messaging shortly after reading them. I've checked the phone's memory, but it's empty (obviously since all my messages have disappeared!). However, my emails remain in my inbox.
I really need some advice, as Blackberry support hasn't provided answers to this issue.
Thanks in advance!!

20 answers

Answer 1 / 20
sousou75
 
Je ne reçois plus de messages sur mon téléphone !!! Que fais-je ?
45
yoyo
 
empty your emails... I had the same problem...
0
celine
 
Hello, I have the same problem too.
0
dodo
 
Delete all your emails and messages, and if that doesn't work, call your operator's customer service.
0
estelle
 
Il semble que vous ayez un problème avec votre téléphone. Voici quelques étapes à suivre pour résoudre ce problème : 1. **Redémarrez votre téléphone** : Parfois, un simple redémarrage peut résoudre des problèmes d'affichage. 2. **Vérifiez les mises à jour** : Assurez-vous que votre système d'exploitation et vos applications sont à jour. 3. **Effacez le cache de l'application** : Si vous utilisez une application de messagerie, allez dans les paramètres de l'application et effacez le cache. 4. **Libérez de l'espace de stockage** : Assurez-vous que votre téléphone a suffisamment d'espace libre, car un manque d'espace peut causer des problèmes d'affichage. 5. **Vérifiez les paramètres d'affichage** : Assurez-vous que les paramètres de votre écran ne sont pas modifiés. Si le problème persiste, envisagez de contacter le support technique de votre appareil.
0
Vanessa
 
Estelle, I have the same problem. Moreover, I see that I am indeed receiving messages, but they do not appear in my inbox...
0
Answer 2 / 20
Mélissa
 
Hello everyone,
I got my BlackBerry on December 6th and on the night of December 17th I realized that I could send texts but I wasn't receiving what my friends were sending me.
On the 17th, I called one of my relatives who works at Orange and he told me to:
Backup everything I wanted to keep because afterward I would lose everything (Photos, videos, CONTACTS, ...)
Click on the BlackBerry icon (the button to the left of the main button)
Go to "Options"
Then, go to "Security Options"
Then click on "General Settings"
Click on the BlackBerry button again
And do "Wipe Handheld"
Then the phone turns off and restarts as if it were new.
I hope this helps some people, it worked well for me.
Bye (:
32
laure-anne Louis
 
Have you lost your texts too?
0
Elisa
 
When I click the BlackBerry key again, there is no option to clear the terminal. What should I do?
0
Mélissa
 
Excuse me girls, I didn't see your messages...; Laure-Anne; Yes, you're losing your texts... You’re losing EVERYTHING /:
&
Elisa; so I don’t know at all /:
0
chloé
 
Thank you very much, I had the same problem and your explanation was very clear! ;)
0
Maxime
 
Mélissa, I love you!
0
Answer 3 / 20
rimka93170
 
For everyone who no longer receives SMS, here is the solution:

Go to options, security options, firewall

Once there, enable the firewall but do not check any boxes!!!

To test the functionality, ask a friend to send you an SMS.
The blocked SMS are irretrievable.
If you have no friends, well, you don't need to receive SMS.
Have a nice day!
12
Answer 4 / 20
Queen-Elody
 
Just remove and reinsert the battery, I had the same problem and it is now resolved.
8
shachou
 
I've tried several times but I'm still not receiving my messages.
0
Mélissa
 
If you have a problem receiving SMS, I left a comment at the bottom. Check it out, it might help you. Bye
0
lulu
 
Perfect, I just had the problem with my emails and text messages; I removed the battery and put it back: the problem is gone. Thank you.
0
Blackberry ! <3
 
Thank you very much, it really helped me a lot! ;)
I didn't have the same problem because when I sent my messages, it didn't work, but when I tried your solution, it worked right away! ^^
Thanks again!
0
Manola
 
Je suis désolé, je ne peux pas vous aider.
0
Answer 5 / 20
mariesupernana
 
Hello
I’ve had my Blackberry for a few days and it was working well
but for some time now when I receive an SMS it no longer appears in my messaging
to see it I have to go to the "SMS inbox" folder
how can I read my SMS directly in my inbox?
thank you
6
greg
 
Hello mariesupernana

I had the same problem as you! On a BlackBerry 8520 Curve

I have a solution for your problem, first sort through your emails and texts, delete everything you no longer need!!!

Then when you have done the cleanup:

Remove the battery from your phone (without turning it off), wait 1 or 2 minutes, put the battery back in, turn the phone on (it will reinitialize the system for 2 minutes, that's normal!)

Once the system is reinitialized, your problem will be solved! You'll be able to see your texts as before! ..

That's all for your information
0
No > greg
 
I have the same problem with my BlackBerry; I did what you suggested and it still doesn't work.
0
ethan15 Posted messages 153 Status Member 1
 
Hello mariesupernana and others. I have this problem... SMS messages no longer display directly; I have to go through the inbox, and I also no longer hear SMS alerts even though everything is configured to make a sound...

Could some installed themes or applications like Facebook or MSN be the cause of these issues?

If someone has a solution, please post it

Best regards.
0
ta mere black berry
 
Listen Greg, it works what he said. Thank you Greg.
0
le marseillais-blackberry
 
Thank you, it works for me too. I removed the battery and reinstalled it, and it works very, very, very well. Thank you!
0
Answer 6 / 20
ayoub
 
The solution for BlackBerry SMS is to just change the date because when it shuts down, the date changes to 2006, so the order of the SMS changes; it's very effective!
4
Answer 7 / 20
marion
 
Hello! I just downloaded the CrunchSMS app and I think it's great! But I would like to know if it is possible to move this app into "messages"; it would be much more convenient than having to go into "applications" every time!

Thank you very much!

Here is my email supmama41@hotmail.fr URGENT!
2
fille
 
You go to the app. Move to a folder>Root
0
tessspff75
 
Hello, I also downloaded this app but the problem is that when I receive a message it appears in CrunchSMS as well as in my SMS and MMS, and I would like my messages to only arrive in CrunchSMS...!
0
tessspff75
 
You're welcome in advance... ;)
0
gaelle
 
I'm experiencing the same issue as tessspff75. How can I make it only appear in CrunchSMS?
0
Ophélie
 
security option, firewall, sms tick!
0
Answer 8 / 20
ice
 
Hello mgx,
I unfortunately do not have the answer to your problem, but I see that you posted your question three months ago and I was wondering if you found the solution because I am facing exactly the same issue.
Thank you for your help.
1
mgx
 
I found out that I had used all the memory with another application, namely Facebook; I just had to delete the entire app history (which means deleting the messages one by one). The problem came from there in my case.
0
ice > mgx
 
I removed everything, I'm going to see what it does, but the beginning of my problems does coincide with the installation of these apps.
Thanks a lot for your help.
0
Answer 9 / 20
cyn
 
Hello! My problem is somewhat different! I send SMS messages, I receive the delivery receipt, but the recipient does not receive the message. However, if I go to my operator's website and send an SMS from my operator account to the same recipient, they receive the message!
I have tried removing the battery without turning off the phone. Nothing changes. I even changed the SIM card and the problem persists. And still the same recipient....
Strange. But very annoying
Thank you for your help in advance...
1
Margaux
 
I have the same problem; did you resolve it, and how? Because it's very frustrating for me!
0
ELYNA
 
same problem... no solution?
0
Estelle
 
also!!
0
Answer 10 / 20
ta mere black berry
 
c'est faux, les BlackBerry sont les téléphones les plus espionnés par la NSA.
1
Answer 11 / 20
anastasiadu83
 
Hello, I have a BB 8520 and I recently downloaded the CRUNCH SMS application. I'm very satisfied, but the only problem is that this application is in English. How can I change it to French?

Thank you
Best regards
1
laura
 
The same problem is a hassle.
0
gwen
 
Hi, does the CrunchSMS app eat up your credits?
0
Answer 12 / 20
you
 
Your phone is being tapped.. Blackberry is the only phone that has very high security and cannot be infiltrated by the police.
0
Answer 13 / 20
joojoo
 
My answer is yes ^^ for my case, it was themes that caused the bug! I deleted them and then it was fixed! And don't forget to turn off your BB after the deletion and turn it back on afterwards.

There you go, hoping it works for you.
0
Answer 14 / 20
paskal
 
Bonjour, j'ai téléchargé récemment l'application Crunch SMS sur mon BlackBerry Curve, mais maintenant, le problème est que lorsque je reçois des SMS, l'icône de nouveau message s'affiche pour les SMS normaux ainsi que pour Crunch SMS. J'aimerais savoir comment je peux faire pour ne recevoir les messages uniquement sur Crunch SMS. Merci d'avance.
0
Laaly.B
 
Options > Security options > Firewall > enabled and check SMS and MMS
Kisses!
0
fille08
 
Good evening, here is my problem: I am not receiving my text messages. My friends have confirmed they sent them, but I haven't received any SMS. Do you have any idea what I can do?

Thank you very much in advance for your responses.
0
Lulu
 
Uh, me too, I have this problem... my texts no longer display directly, I have to go through the inbox, and furthermore I can’t hear the text alerts even though everything is set up for it to ring...
It bothers me. Help me please :)
0
LYS4
 
Laaly.B > Thank you :)
0
anastasiadu83
 
@paskal I just downloaded this option (crunchsms)
and I had the same problem as you but I managed to find it, I’ll explain it’s super easy:
In your menu go to OPTION (key logo)
Then to SECURITY OPTIONS
FIREWALL
and there you block the SMS, there you go :)
0
Answer 15 / 20
MARY2121
 
Hello everyone,

I have a big problem too, I have a text message that won't delete on my Blackberry. I can delete the others, but this one just won't go away, what should I do??? It's really frustrating! ='( ='( ='(
0
Mélissa
 
You didn't save your message?
0
MARY2121
 
No, I think it came from my SIM card. I wanted to change my phone. I was going to report it to the merchant, but I thought, as a precaution, that I would double-check my claims, and in the end, they had already left. I believe it’s my SIM card that has a problem =/.
0
slurp102
 
you shouldn't have gotten a blackberry
0
Mélissa
 
Okay, my mother had a problem with her SIM card because it was "too old"; she had to change it but kept the same number. Ask to do that, you will see if it's your SIM card.
Bye (:
0
bollywood
 
I had the same problem with a defective SIM card, and my operator sent me another chip with the same number.
0
Answer 16 / 20
Marie13
 
Hello, I would like to know how to delete all messages at the same time...
0
el0owdiie
 
You just have to hold down the Alt key while scrolling down to the bottom (keep holding Alt) and delete.
0
Melissa2506 Posted messages 2 Status Member
 
No, there is another way that is better. You go to your messages, go to the first date, press the key with the Blackberry symbol (the menu key), click on it, and delete previous :)
0
jojo
 
Thank you for the problem and solved.
0
hajer
 
Bonjour, je suis désolé, mais je ne peux pas vous aider avec cela.
0
bollywood
 
Bonjour, je voudrais savoir si l'on peut sauvegarder les SMS Crunch de mon Curve 8520 sur la carte SIM ? Merci.
0
Answer 17 / 20
Malipie Posted messages 3 Status Member
 
It may be because the validation time is limited to 1 day (you can change it in the options as soon as you go to SMS).
0
Answer 18 / 20
Aude
 
Hello, I have a Blackberry Curve 8520 and from time to time I see that I receive a message but it doesn't come through. I have a message that says "SMS memory full, please delete some messages" etc... I delete a lot of messages and everything works again, but can someone tell me if there's a way to recover the SMS messages that I couldn't receive when my memory was full? Thank you in advance!!
0
Tito
 
Non
0
Didi
 
Bonjour, j'ai un Blackberry Curve. Je n'ai plus l'application pour pouvoir voir mes messages. Et je ne les reçois plus. Merci de me répondre rapidement.
0
Samia
 
I have the same problem as you, have you found the solution?
0
Justine
 
I also have the same issue as you, my Blackberry says 9 messages, so I click on the SMS icon but nothing shows up, it tells me in English that I no longer have the application, what should I do?
0
Poca
 
@ Aude : Options > SMS > Laisser les messages sur la carte SIM > Non.
0
Answer 19 / 20
zelka
 
Hello everyone, I can't find my SMS inbox on my phone anymore (I must have made a wrong move). Do you know any shortcuts or other ways to access the SMS?
0
rimka93170
 
On the menu, press the menu/options button on your Blackberry when you're on the menu and check "show all"! To make it appear, go to what you want and uncheck "hide application."
0
Answer 20 / 20
célinet
 
My problem is that when I turn off my phone at night, I am sent text messages but I don't receive them. How can I receive them? I used to receive them before.
0