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Wireless NGS Mouse

Fred69360 -  
 titine la dévergondée -
Hello,

I just bought a wireless NGS mouse with a USB receiver.
However, my mouse is detected by the receiver but it doesn't move on the screen...

I tried connecting my wired mouse (USB) and it doesn't work either.
However, my wired mouse with a PS2 connection works perfectly.

Has anyone encountered this problem or have any suggestions for me?

This issue has arisen since I connected several USB adapters, knowing that my USB wired mouse was working perfectly before.

Hoping to get solutions from you for my (BIG) problem.
Thank you very much...
Configuration: Windows XP Firefox 2.0.0.15

1 answer

  1. Anonymous user
     
    Hi Fred,
    I have about the same problem as you.
    It's been barely a week since I got a wireless NGS mouse, and suddenly tonight it just stopped working!
    I can't get it to work again...

    Have you found a solution?
    Best regards
    baggylover
    1
    1. Anonymous user
       
      Hello,
      To make it simpler, I returned my mouse to the store since it was under a 2-year warranty!
      I took instead a much smaller wired Peomax that has a noticeably better design.
      Best regards
      0
      1. chantal38 > Anonymous user
         
        Hello,

        I had the same issue as you. Two days of charging and no results, so I went to the website on the back of the mouse: www.ngs.eu

        Whether right or wrong, I downloaded the available driver from the site, and in this way, I got the icon at the bottom with the possibility to program it, and the mouse works with its cable, sure, but it works. I will refine the use to get it to work wirelessly, it's possible after a few minutes, so there's still a charging issue.

        I managed not to get frustrated, which is the main thing. With a traditional mouse, you just plug it in without questioning it.

        Good luck,

        Chantal
        0
      2. titine la dévergondée > chantal38
         
        Hello,

        I purchased a black NGS mouse three months ago. I plug it into the USB port and turn it on without any response (I stayed calm) normally it lights up but not today.


        Thank you in advance for your reply.
        0