Norton 360

Bonjour,
J'ai un probleme avec mon anti-virus Norton 360 auto protect est désactivé et impossible de le réactivé et voila que liveup date ne veux pas se mettre a jour cela m'indique deja en cours dans un autre processus
Aider moi svp
Configuration: Windows Vista
Internet Explorer 7.0

5 réponses

  • Votes
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  1. telecharge hujackthis:http://www.commentcamarche.net/telecharger/telecharger 159 hijackthis

    fait do a scan system and logfile puis colle rapport sur ce forum
    1. Ok merci j'essaie
    2. @armee-4-everLogfile of Trend Micro HijackThis v2.0.2
      Scan saved at 18:23:01, on 08/07/2008
      Platform: Windows Vista SP1 (WinNT 6.00.1905)
      MSIE: Internet Explorer v7.00 (7.00.6001.18000)
      Boot mode: Normal

      Running processes:
      C:\Windows\system32\taskeng.exe
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Program Files\Windows Defender\MSASCui.exe
      C:\Windows\RtHDVCpl.exe
      C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
      C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
      C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
      C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
      C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
      C:\Windows\VM_STI.EXE
      C:\Program Files\Common Files\Symantec Shared\ccApp.exe
      C:\Windows\System32\rundll32.exe
      C:\Program Files\Windows Sidebar\sidebar.exe
      C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
      C:\Windows\ehome\ehtray.exe
      C:\Program Files\Windows Media Player\wmpnscfg.exe
      C:\Program Files\Advanced Messenger Plus\AdvMsg.exe
      C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
      C:\Windows\System32\rundll32.exe
      C:\Windows\ehome\ehmsas.exe
      C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
      C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
      C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
      C:\Windows\system32\DllHost.exe
      C:\Program Files\Internet Explorer\ieuser.exe
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Windows\System32\mobsync.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
      C:\Windows\system32\SearchFilterHost.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.orange.fr/portail
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O1 - Hosts: ::1 localhost
      O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
      O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
      O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
      O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
      O2 - BHO: BrowsingSoftware - {B886C1F4-D1D3-45F5-F45E-75EB024320AC} - C:\Program Files\BrowsingSoftware\BrowsingSoftware-2.dll
      O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Google\Google_BAE\BAE.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
      O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [MSPService] C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
      O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [BigDogPath] C:\Windows\VM_STI.EXE Philips SPC 200NC PC Camera
      O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
      O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
      O4 - HKLM\..\Run: [TP CfgWiz] "C:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\SymCuw.exe" -G:{2D617065-1C52-4240-B5BC-C0AE12157777} -T:Config
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [SmpcSys] C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exe
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
      O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
      O4 - Startup: OneNote 2007 - Capture d'écran et lancement.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: Advanced Messenger Plus.lnk = C:\Program Files\Advanced Messenger Plus\AdvMsg.exe
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
      O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
      O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
      O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
      O9 - Extra button: Livre de reliures HP - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
      O9 - Extra button: Sélection intelligente HP - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
      O13 - Gopher Prefix:
      O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/FR-FR/a-UNO1/GAME_UNO1.cab
      O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game03.zylom.com/activex/zylomgamesplayer.cab
      O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
      O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://jeuxentelechargement.orange.fr/Gameshell/GameHost/1.0/OberonGameHost.cab
      O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
      O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
      O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
      O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
      O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
      O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
      O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
      O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
      O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
      O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
      O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
      O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
      O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
      O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
      O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
      O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
      O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  2. Je fait quoi maintenant ? :S
    1. ta 2 lignes ki ne sont bon pour ton pc.

      1) telecharge spybot S&D via le lien suivant:http://www.commentcamarche.net/telecharger/telecharger 122 spybot

      met le a jour puis passe un scan et met sur ce forum ce qu' il ta trouver.

      et je n' ai pas trouver d' antivirus alor telecharge Avira Antivir via le lien suivant: http://www.commentcamarche.net/telecharger/telecharger 55 antivir personal

      et passe un scan.

      A la fin de tout sa telecharge superantispyware via le lien suivant:http://www.commentcamarche.net/telecharger/telecharger 34055294 superantispyware

      scan ton pc et ensuite ton pc va redemaree.reouvre superantispyware va dans manage quarantaine et surligne les objets et click sur "remove"
  3. Le plus simple et efficace : contacte tout simplement Symantec ! Un des gros avantages de Norton, c'est justement de proposer aux clients un service client gratuit et disponible à volonté, alors il faut en profiter. Regarde les coordonées sur leur site, tu peux même les avoir au tel.

    Tchô
    1. bluestreake 1 element browser
      trade doubler 2 elements browser

      Avira AntiVir Personal- Free AntiVirus
      *************************************

      Copyright © 2008 Avira GmbH.
      All rights reserved.

      Inhalt
      ******

      0 Important information
      1 System requirements
      2 Important requirements for an installation
      3 Support service
      4 Contact address

      0 Important information
      ***********************

      Users who have up to now installed an ANSI version of the Avira
      AntiVir Personal software pack on a Microsoft Windows NT, Microsoft
      Windows 2000 or Microsoft Windows XP operating system, receive
      update information when attempting to update.

      When updating, please proceed as follows:

      1. Deinstall the installed version of the Avira AntiVir
      Personal.
      2. Download a current software pack from the downoad section of the
      Avira AntiVir Personal website
      https://www.avira.com/
      3. Install this software pack on your computer.

      1 System requirements
      *********************

      In order for Avira AntiVir Personal to run properly, the computer
      system must fulfill the following requirements:

      - Computer: Pentium or higher, at least 133 MHz

      - Operating system
      - Microsoft Windows Vista (32 or 64 bit) or
      - Microsoft Windows XP Home or Professional (32 or 64 bit), SP 2 recommended or
      - Microsoft Windows 2000, SP 4 recommended

      The display of the program interfaces can differ, depending on the
      operating system used.

      - 30 MB free memory on the hard disk (more if quarantine is used)

      - Min. 100 MB temporary memory on the hard disk

      - Min. 192 MB RAM (Windows XP or Professional)

      - Min. 512 MB RAM (Windows Vista)

      - For the installation of Avira AntiVir Personal:
      administrator rights

      2 Important requirements for an installation
      ********************************************

      Ensure that the following requirements are fulfilled so that Avira
      AntiVir Personal works properly on your computer:

      - System requirements fulfilled
      - No other on-access scanner (also called Guard) installed
      - Installer has administrator rights
      - Internet/Intranet connection available
      - All running programs on the computer exited

      3 Support service
      *****************

      If you have problems please try first to solve them using the
      integrated help system and the user manual (Download at:
      http://www.free-av.com). For harder problem, please feel free to
      post a message to our bulletin board at https://support.avira.com/hc/de/community/topics or
      to call our Support-Hotline.

      Please also feel free to post bug reports, hints, feature requests
      and anything else related to the Avira AntiVir Personal to this
      Bulletin Board.

      Please note that technical inquiries can only be anserwered via our
      Support-Forum or our Support-Hotline.

      Support-Forum
      -------------

      ...our forum is available for you at any time!

      The forum, which is subdivided into clear categories offers you the
      possibility to exchange yourself online with other users and our
      employees of the customer support. An up-to-date, electronic
      bulletin board that is coordinated by our moderators is available.
      Our experience multiplies with the experience from the users of
      AntiVir all over the world. Have a look on it without any
      obligation...

      https://support.avira.com/hc/de/community/topics

      Support-Hotline
      ---------------

      Germany: 0900 10 11 333 (1,99 Euro/Min* for calls from the local
      network)

      Austria: 0900 51 03 61 121 (2,16 Euro/Min* for calls from the local
      network)

      Switzerland: 0900 51 03 61 (4,23 CHF/Min* for calls from the local
      network)

      * Prices are subject to change.

      Mo - Fr between 10 a.m. and 7 p.m.

      4 Contact
      *********

      Avira GmbH
      Lindauer Str. 21
      D-88069 Tettnang
      Germany

      Internet: https://www.avira.com/
      1. Je voudrais desinstaller avira parce que ca me fait tout planter .... mais c'est en anglais ...
        1. refait un scan hijackthis plz.