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Headphone adapter for Galaxy S24
cricrivlm5 -  

Hello,

I have a USB-C to micro jack adapter to use wired headphones on my smartphone.

It’s this one: MOBILITY LAB USB-C to Jack + Fast Charge black

It worked very well on my Z Flip3 and still works on my computer and my roommate’s tablet.

I just bought a Samsung Galaxy S24 and the adapter doesn’t work. I can’t listen to music. Yet the USB-C port seems to be functioning (charging and data transfer).

So I’m wondering if the issue is related to Galaxy S24s in general (incompatibility) or if it’s a defect with my phone.

Does anyone have any information?

Thanks,

Chris

2 answers

  1.  NonoM45

    Hello @cricrivlm5 StatusMember

    As of today, why would you want to use wired headphones?!

    Knowing that compatibility is absolutely not guaranteed with a USB-C to micro jack adapter...

    What is the brand and model of the headphones?

    Bye

    1.  cricrivlm5 Author

      Hello,

      I prefer wired ones that I don’t have to recharge.

      I tried with 3 different earbuds.

      Thank you for taking the time to respond

    2.  cricrivlm5 Author
      @cricrivlm5Hello again,

      I just tested with USB-C headphones, and it doesn’t work, which is not ideal for me.

      My question is to know whether this is the same for all S24s or just mine.

      I will try to contact Samsung.

      Thank you,

      Christelle
  2. Pierr10 Moderator
    Hello,

    An adapter with a DAC (digital-to-analogue converter) is required, because the signal coming out of the S24 is digital and not analogue. The headphones therefore do not work.

    It's .

    That allows you to use your headphones at a lower cost.

    But it is clear that Bluetooth headphones are infinitely more convenient.

    ---

    Ce que l’on conçoit bien s’énonce clairement,
    Et les mots pour le dire arrivent aisément.
    (Boileau)
    1. cricrivlm5 Author

      Hello,

      I didn’t know a DAC was required, since my current adapter worked on my old phone (zflip4).

      I will have a look.

      Thanks for taking the time to respond

    2.  cricrivlm5 Author
      @cricrivlm5

      Hello again,

      I just tested with USB-C headphones. Unfortunately, it doesn’t work for me.

      I’m wondering if this is the same for all S24s or just mine.

      I’m going to contact Samsung.

      Thank you,

      Christelle

    3.  Pierr10 Moderator
      @cricrivlm5

      It doesn’t work, because the problem is the same: the headphones operate with an analog signal and what comes out of the S24’s USB port is a digital signal.
      Therefore, the jack/USB adapter must include a digital-to-analog converter (DAC) inside the USB port.

      I’ve had the same issue when upgrading from a Galaxy A52 to an A56. With the adapter I mentioned above, everything worked again.

      I should note that the adapter also works on older devices that provide an analog signal.

      There remains, of course, the possibility of a hardware defect, but that is unlikely with newer hardware.

    4.  cricrivlm5 Author
      @Pierr10

      Hello,

      Thank you for your time. I just tested my adapter on my roommate's S24 and it works perfectly. So the problem is clearly with my phone... ????

      Have a good evening

    5.  Pierr10 Moderator
      @cricrivlm5

      To be more precise, the DAC allows the smartphone to recognize the headphones.

      If I connect my headphones to the Galaxy A56 with a non-DAC adapter, I get a message:
      "Analog USB devices are not supported."

      Is there the same message on the S24?

      I saw that you exposed your problem on Samsung's forum. That's a good idea. But there doesn't seem to be any solution other than changing the adapter.

      Your last message suggests it is a hardware defect. I think you will turn to the after-sales service. Please let us know what proposals they will make to you.