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HP printer that prints in purple

LoulouteSusu -  
 cindel -
Hello,
I don't know how to explain myself
My printer, which has always worked well, is printing photos poorly.
They all come out purple and blue
The first half printed is nice, but the second half doesn't have the right colors
No matter how hard I try
It's completely going haywire

Help me

Please

Thanks in advance

***URGENT***
Configuration: Windows XP Internet Explorer 7.0

3 answers

  1.
    didiego Posted messages 493 Registration date   Status Member Last intervention   125
     
    I know, it happened to me not long ago... one of the 3 colors stopped working (dry?), so the printer can no longer "mix" to create all the colors... ah those cartridge manufacturers! I had to throw away 2 cartridges and buy another one... happy printing!
    PS: don't forget to close the discussion if you think your problem is solved.
    --
    ...Yikes! It's weighing on my stomach all this... and I have no more reflection!??!!...
    13
    1. cindel
       
      hello how to clean print heads and reset the printer
      0
  2. didiego Posted messages 493 Registration date   Status Member Last intervention   125
     
    Hello,
    maybe your ink cartridge is almost empty or, you can perform a print head cleaning. Don't hesitate to reset your printer.
    --
    ...Yikes! This is all weighing on my stomach...and I have no more reflection!??!!...
    3
  3. LoulouteSusu
     
    Thank you

    I changed my cartridge and everything is back to normal, but my other cartridge was new.. :(

    Thank you
    0