IT Support Technician

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Zone-swap Posted messages 478 Status Membre -  
 chaya64 -
Hello,
I would like to know what the career opportunities are after a Professional Title in IT Support Technician
because I have the possibility to enter this field soon!
Thank you!

56 réponses

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Akula99
 
So I'm stepping up.
I took this training a few years ago. At the end of the training, after about ten applications, I was hired in a private hospital IT department. A year later, I became the head of that department.

So those who attempt to say that this title is useless are those who have NOTHING to do in the field of IT.
77
Blix
 
I want to clarify, just like Akula.
After 3 months of intensive research, I have, at the beginning of this year, a first position as a temporary worker that corresponds to the title in the nomenclature. For more details about the duration of my assignment:
1 week of trial
3 months of fixed-term contract
Extension of my fixed-term contract for 6 months with a permanent contract in sight if I do well.
Specifically, I am a support technician for the hotline; it may not be paradise, as it requires organization and commitment, but it is really interesting to work and, moreover, to learn about network and application protocols.
1
Ona
 
Hello everyone,

Having been through several training courses and now being a trainer myself, I agree with some things I've read about TAI (IT Assistance Technician) training, but unfortunately, we notice a very particular mentality, whether among students or in the training world. Let me explain.

1- There are as many individuals on Earth as there are trainers; it's up to you to research in advance the quality of the centers and the trainers they employ. Don't forget that it only takes a diploma equivalent to the training offered to become a trainer in it. Is it the fault of the centers or the state that do not monitor private centers?

2- I have indeed had the luck to meet very good trainers in my journey (like, “if you’re struggling with your projects, stay an extra hour with me after class, I’ll help you write the beginning of your thesis”) as well as very (too) bad ones (like, “buy my book published two years ago that doesn’t sell, all the necessary courses are in it, I won’t give you anything”). However, this depends not on the training center or the means but on the professional (human) conscience of each individual.

It’s up to you to come together, go see the prescribers (Pôle emploi, Mission locale), and yell to say that the training is not serious. I assure you it has more impact than you think. Complaining on forums, sure, it warns others to be cautious, but it doesn’t improve the conditions of courses or anything for others who will find themselves in the same mess as you.

3- Regarding Google, I am pro-Google. From my training to my position as a trainer, it puts you in a context of semi-autonomy; the faster you progress, the further you’ll go. Because it’s not at work that you can call a trainer for help, you have to connect to newsgroups or other means of communication to share your knowledge and learn. That is the only key to current professional learning.

Currently finishing two master's programs and ahead of a Ph.D., I had a high school diploma until I was 24, I’m now 28. I spent 2 years in a work-study BTS being exploited, 2 years at CNAM and other centers, and here I am about to become prosperous, while just 5 years ago, I was cleaning up in a nursing home for the elderly...

I can only tell you that you move forward by getting your act together and not by sitting on the benches of classes waiting for the beautiful words of someone too often paid to sell hot air. You need to see this as a springboard, and if the trainer doesn’t keep up, well, let them know and inform the management of possible sanctions. It is very easy to get rid of a trainer and even more so a training center that does not meet administrative prerequisites; an inspection by the chamber of commerce or the labor ministry, and boom, no more training.

In conclusion, associations or other companies of this kind that depend on state tenders are not rolling in money, and I can tell you that given the current governance of France, it might not last.

You have a tremendous opportunity to access training; few countries allow this, and even if this so-called diploma isn’t worth much, work for some time—6 months—and find a way to prove yourself. If the company where you’re interning hires you, you can, in less than 3 years, do a VAE or enroll in evening classes to validate a BTS in one year (yes, it’s possible).

After this, it’s up to you to advance during the TAI to acquire what you need.
23
MrWhite16 Posted messages 2 Status Membre
 
Good evening,
I have a BTS in IT at 24, soon to be 25, and since I'm struggling to find a job, I prefer to turn to a Bac+2 training as a Computer Support Technician in a work-study program. I'm starting to panic given my age... but I'm not losing hope and I'm charging ahead. What you tell me reassures me; I know I have to work like crazy, but I'm passionate about it.

I wanted to know more about your background and about finding a company that would be willing to take you on for training.

Thank you.
0
Blix
 
Hey Mr. White, I won't respond for Ona but as a simple IT technician. I was able to find a stable job as a temporary worker after completing a training course at AFPA, which is supposedly not recognized in the field. But know that personally, I went through a career change, and even though it's not exactly what I desire in the IT sector, it's already a strong asset. But above all, give it your all in the profession, even if you have to go through lower recognition categories, because it won't change anything. As I said above, if you really want it and persist fully in this field, it will pay off.
0
MrWhite16 Posted messages 2 Status Membre
 
Thank you, I am trying to contact different companies but since my BTS IG is not really focused on IT Assistance, they are not responding. Anyway, I am trying several training programs like ENI, CESI, and Afpa!
0
Caramba13
 
I graduated with my TAI diploma last year and I have been working in a shop since then.
I have nothing to say against this training.

Thanks to all my trainers in Toulon.
3
choucroutte garnie
 
I am currently taking this training in Toulon, but with a different organization than AFPA.

I can tell you that it's a complete mess.

I am very worried about what comes next.
-1
blaséman
 
A training unworthy of the hype surrounding it. Obsolete materials; the trainer "on vacation" and total autonomy. About 15,000 euros; that's a high price for incompetence upon completion..... all that just to not find a job afterwards!!! A loss of approximately 10 months.... Maybe (surely) I would learn more in a company...
Don't look any further to understand why AFPA is failing: laxity + incompetence = loss of time (and money)....
2
fryou34
 
Hello everyone
I just read with great attention all the comments about the TAI diploma
As for me, I completed an AFPA training course at the Rivesaltes (66) center, and I can say not only thanks to my two trainers but also to the spirit of solidarity of all my fellow trainees
Personally, I accessed this training following a professional retraining
Thanks to it, I was able to rebuild my professional life after being a kitchen chef at a dead end due to a car accident
Regarding the training times in 2007/2008, the training lasted 11 months, but I know it has been reduced to 6
Our training was provided by two trainers, one a Microsoft professional and the other a Linux professional
It was based on everything related to the deployment of servers and user PCs, both in Microsoft (any distribution) and Linux (Fedora RedHat), as well as the coexistence of the two competitors with everything related to park management, such as OCSNG (for those in the know)
Personally, I think it's negative attitudes like this that have devalued this diploma, and I find it quite sad
As mentioned above (sorry, I can't remember who), we are lucky to have access to training that gives a second chance; let's preserve that

I also want to express my thoughts about the level and salaries: I think if everyone stopped accepting any salary and if the current laws could protect salary levels, everything would fall into place because when I see a level 3 person earning minimum wage, I don't think that's normal, just as when I see people renounce the second chance offered to them
Good evening to all
2
chaya64
 
hello trappa

I've come to the same conclusion

I will be in the same training as you in BEGLES, but I'm starting it in early July (who knows why)

I’m keeping my fingers crossed for the content of the training and I really hope to gain a lot of positive things from it

see you soon at the training trappa :)
1
blix
 
Hello Chaya, I would like to know if you were pre-registered with them, and if so, how long did you wait because personally I have to start in July as well.
0
ang
 
Hi chaya64, the program is completely useless, you spend your time behind a computer reading forums or flipping through documents given by the instructor. The training consists of three modules.
The first is the PC maintenance module, and there you have several skills.
Then the second one is user support.
The third one is the most important part if you want to continue later, it's the networking part.
Each module is followed by a written and sometimes oral exam.
You'll see, here in Angers, the success rate is 100%, even the most clueless have passed.
Good luck!
0
chaya64
 
Hello Blix

So for my case, no waiting, I simply submitted a training request under the C.I.F, the training is financed by OPCA 2 with which my employer is contributing, so I benefit from reserved places and apparently there were enough for me to have one :)

I start on July 5th while the training begins at the end of June (I don't know why).

I am available if needed, you can contact me by email at (removed by moderation)

Hello Ang

I have also read many negative reviews, even "very" negative regarding this training.

But I want to do this training to get a foot in the world of hardware and networks.

Later, even during the training, I will prepare for a BTS by correspondence and aim for networks and security.

The TAI diploma is just a small part of my training plan :) .

Moreover, I don't want to question your feedback regarding your training in ANGERS, but not all trainers have the same teaching methods and not all centers are the same so I prefer to see for myself :)


Have a nice day :)
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vanessa
 
Well, I am currently taking this training with a GRETA, which lasts 8 months, at the BAC level, and there are a few tutorials but a lot of practical work, 2 months of internships, the trainers are true enthusiasts who fully support us! I am absolutely not disappointed! Recently, our trainer ordered a large amount of cutting-edge materials, tablets, gaming PCs... they do their best to make sure we get hands-on experience with everything, from MAC to Linux! I think it simply depends on the training organization providing it...
1
KKND
 
The training at AFPA in La Valette (Toulon) is completely independent. To see the teacher, you have to call him on his mobile. Otherwise, he is in all the other training rooms except his own. Otherwise, he is at the coffee machine. I am in the 2011-2012 session. We have done some exercises and we have never received the corrections or the grades. We took their CISCO exam and we don't even know if anyone passed it. If you can choose somewhere else, GO FOR IT.
0
courtebotte
 
Hello to you, friends of IT ;)
I allow myself to respond to this message because I also completed this training at AFPA in Grenoble from November 2011 to June 2012.

Anyway, what I take away from this training is that it was a joyful mess.

Joyful: because there was a good group synergy (ages 18 to 50), a strong desire right from the start of the training, trainers with experience, decent machines, the possibility of accommodation (if living more than 50 km away), poker, football, basketball, foot-screen ????? in short, I spent 8 and a half pretty enjoyable months and kept good contact with my training colleagues.

Mess: having been the delegate of this class, I think the main issue was: the administration!! the delay in payment of their salaries, union problems, the obvious lack of trainers (we ended up with 2 trainers for 3 classes (2 TAI and 1 TSRIT)), so with all that, no matter how much good will they had, it inevitably affected us poor trainees who were still motivated. I’ll skip over "the restaurant", the network made of cotton (even though we were responsible for some broadcast storms ;) ), the final exam which was a nightmare of organization and other fun things.

I consider the TAI training to be an excellent foundation for everything related to IT (if you are still in school, it's better to prioritize the school BTS, this training is (I think) intended for people wanting to retrain or young people with a chaotic school background).

You will do hardware, software, security, networks, Linux, Windows (XP, 7, Server 2008 R2, from command line to indigestion ;), trickbox
You should (normally!!) have 1 PC per person, 1 switch for 4, a subnet dedicated just for you, ISOs and the necessary programs on a dedicated FTP server, even if there’s no internet, it’s possible to have fun (21 people trying to hack each other ....lol I’m still laughing about it), the computers of the absent disassembled down to the smallest screw^^.

So I am now 4 months after the training with my diploma in hand, and my biggest complaint to make regarding Pole Emploi:
no post-training management (out of 21 people: 20 diplomas) only 2 have found jobs, no introductions to professionals, no Pole Emploi appointments since the end of the training, which I find quite surprising given the overall cost of the training (around €25k X 21 = €525,000), well I’ll stop here, I’m going to finish my turn...... mean

To sum up: the training is good, not everything will necessarily be to your liking and you will always find something to criticize,
but in any case, the best driver for YOU...... well, it’s YOU, first!!!
and then, to have a good group synergy because you will be forced to work with others.

There you go!
Anyway, go for it.
1
guigui58 Posted messages 89 Registration date   Status Membre 8
 
Hello,

In fact, it's quite simple: after a title (AFPA I suppose, or something else...) of TAI, it's guaranteed ANPE and for a long time, or at best a miserable precarious job (a subsidized contract like CAE...).
I'm telling you this because it's exactly my case, I have this title and there's no IT job with it, companies only hire starting from BAC+2, strict strict minimum.
Move on, it's good advice, and find a BAC+2 training (professional title TSSI or TSGRI).
0
wikiveille
 
How? I just received the alert. Your response to Zone-swap dates back a few months but I imagine it is still relevant; especially since I am also undergoing a skills assessment, and the conclusion seems to lean towards a TAI (AFPA).
And you say that it's a guaranteed failure? This diploma would correspond to a technician (after-sales) or independent technician, self-employed. Please clarify whether you have a literary background (like me) or a scientific one like the majority of those aiming for IT jobs. I am approaching my forties (reorientation) and considering this sector which should develop in the future. I agree with BAC+2 but with and THROUGH experience. Don't you consider this possibility of progression?
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guigui58 Posted messages 89 Registration date   Status Membre 8 > wikiveille
 
I have a literary background.
And I confirm what I said.
I'm not the only person in this situation, apparently.
Besides, I am currently doing a two-year degree in TSSI, after a year of unemployment following my previous training in TAI. I did find a job in a college, but it was a part-time aided contract (CAE) at minimum wage on a one-year fixed-term contract...
After a year of job searching, practically never any responses or negative ones. To work as a TAI, a two-year degree is required.

--
"The hell of the poor is made for the paradise of the rich."

Victor Hugo
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Xitus
 
I strongly advise against this diploma for several reasons:

- All the courses for the professional title of TAI are almost copied from websites dealing with computing, which means you can learn at home, it amounts to the same thing.

- The teachers do not really supervise the trainees, they give the courses they were provided with, they assign the practical work they were given and that’s it.

- The grading follow-up is extremely improvable: there’s no need to be good throughout the training to pass your title, you can fail the year and still pass the final exam which is the only thing that counts, even if it’s made to believe that grading is important, which is obviously false.

- The trainee follow-up is improvable: it is stated at the beginning of the training that attending classes is mandatory, but that is not the case. You can be absent from classes for several months without any problem, and this will not affect your internship year.

- The final exam to obtain the title is conducted based on the person's attitude. If you fail your exam but are likable, you will still receive the title.

- Lastly, do not expect to find work, especially with this title in a sector that is in crisis, due to too many job seekers in this field and job offers being minimal, requiring at least a BAC +2 with experience only.

So to conclude, best to avoid.
0
nenette
 
Hello,
I completely agree with you, I completed this training and just obtained my diploma and what you are enumerating is the truth.
In the end, if you’re lucky, you’ll be hired by the company where you did your internships.

Otherwise, hello the unemployment office, and you wait and feel depressed because either you pursue further training but then you have to wait again or you go back to what you were doing before.

Huge disappointment from this training.
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yoban Posted messages 15 Status Membre 1 > nenette
 
Hi, could you please give me information about this training? Thank you.
0
ab-fab
 
I find all of you very negative... With a TAI certification, one can find a job, and a good one! You just have to get motivated and know how to make a proper CV and cover letter... But first, you need to know how to write properly, which doesn't seem to be the case for those who criticize... What do you think? That with a 9th-grade level or a literary baccalaureate, you can tackle a TSSI training program without prerequisites or basic skills??? Come on, stop dreaming! Don't discourage those who are pursuing this TAI program. It's a first level of competence; afterwards, those who wish can advance to a TSSI certification or something else. Training requires preparation! A professional project does too. And if the trainer is useless, well, that needs to be said (but it's so much easier to say that a teacher is terrible rather than to look at one's own incompetence!). Come on, guys! Those who want to do this TAI program, go for it! There's no secret: when you learn, you also have to work! And in this profession, you keep learning since everything is constantly evolving. I thank AFPA. Not only is the TAI training free for job seekers, but you also receive financial support, there’s a cafeteria on site (don’t look for a gourmet restaurant, we’re in training!), and there is the possibility of free accommodation. It’s not everywhere that this opportunity is offered. Make the most of it, because soon, you'll find cheap training programs everywhere... I find the comments from those who failed the exam or couldn’t sell themselves during their job search to be stupid and disgraceful. When you fail or don’t succeed, you need to be able to re-evaluate yourself before looking for blame elsewhere. Good luck to those considering TAI training, because yes, there is work to be done, but fight to achieve it. We should not give up on our dreams or projects because of three frustrated idiots.
0
lol83
 
Good evening

I am currently taking this training with EUROFORM, and I am very disappointed.
The courses are complete nonsense.

We spend days doing nothing.

And when we have practical work to do, we have to figure it out on our own.

They promised us plenty of job opportunities at the end of this training, but clearly, it's all nonsense.

I am wasting my time.

TRAINING TO AVOID AT ALL COSTS.
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bboy
 
It's clear that Euroform is not recommended; the teacher is incompetent and gives the title to whomever he wants.
0
T.A.I 2008
 
I confirm pretty much everything that has been said about the T.A.I training from afpa... Finding a job is a nightmare, well it depends on the department but in mine there's nothing at all.

And most require at least a bac +2, and sometimes frankly, the bac +2 is ridiculous, because it's within reach of a T.A.I (bac level)... There you go, I'm venting my frustration...

On the other hand, it's great for learning a lot of things, and that's nice. I learned a tremendous amount during this training. But there you go, no job.

And as for the exam juries, I don't quite agree that it works based on who you know, but then again it definitely depends on the jury.

Do TSSI if you can. For me, the psychologist told me I was too incompetent to do TSSI, so I guess I have to rethink everything and say goodbye to the bac +2 training. If this continues, I might start my own business.

Nevertheless, according to the psychologists, I wasn't capable or was on the verge of doing TAI, and I didn't face any major difficulties, and I got my certificate so... They can go to hell those afpa psychologists!!

There you go, I've aired my grievances!!
0
atom31
 
Hello, there have been no psychological tests for entry since May!
Best regards
0
filomat
 
It seems like you were paid for your conversation!
I won't be discouraged!
I just took the psychotechnical tests for this training...
(which I'm not sure I passed...)
It's a diploma at the high school level; it's true it may seem light to become a computer scientist...
But don't forget the service aspect...
MY COMPUTER IS BROKEN
IT NEEDS TO BE FIXED......
You know what I mean.......
"TECHNICIAN" OF "ASSISTANCE" IN "COMPUTING"..........
Anyway, I believe in it...
FILOMAT
0
choucroute garnie
 
your reasoning only works if you plan to start your own business.
otherwise, with a T.A.I professional title, you'll have a hard time finding a job since the minimum requirement is a BTS.

moreover, this training is useless. since October, I’ve mostly been doing tutorials.

there were 14 of us at the start; today, if we have 5 a day, it’s a lot.

don't go, you'll waste your time.
0
atom31 > choucroute garnie
 
Hi, the purpose of the training is to create feedback and tutorials so that if you have done it, understood it, and are able to explain how to do it to others.
Best regards
0
Niko
 
A computer scientist is a professional with a real scientific culture. In the description of this degree, it trains at most enlightened amateurs.
Too many of these so-called pros go to people's houses to preach the good word, disparaging real pros while having no serious knowledge. They cause a tremendous disservice to the profession.
To become a computer scientist: Start by building a solid culture by reading, for example, "Computer Architecture" by Andrew Tanenbaum or his work on networks. Educate yourself seriously, particularly through CNAM, which offers state diplomas.
You can't create an IT company with just a few notions, just as you don't become a doctor just because you know how to apply a bandage. The only solution is to educate yourself and have a true passion for the profession and its complexity. It's not for nothing that the minimum requirement is a bac+2. Computer science is a true science that demands solid foundations whether you are a technician (bac+2), an engineer (bac+5), or a doctor (in computer science, of course - bac+7).
Good luck.
0
TAI 2008
 
You say:
A computer scientist is a professional with a real scientific culture. In the description of this degree, it trains at most enlightened amateurs.

I reply LOL
I am a TAI and during my internship I taught things to experienced BTS students!!!

You say:
Too many of these so-called professionals go to people preaching the good word, disparaging the real pros while having no serious knowledge. They do a monstrous disservice to the profession.

I reply:
True, we must be honest in IT, there are more pseudo pros than we think, however, learn to write, my guy, before asking who is doing harm!

You say:
To become a computer scientist: Start by developing a solid culture

I reply:
Thankfully we are told that LOL

Anyway, just another fool who thinks he’s a jet plane.

The TAI title lacks recognition, that's for sure, due to those who give the degree to people who are not up to the mark. Personally, what amused me the most is the jury guy who also considered himself a pro, except that the little TAI really schooled him on NTFS rights or how a printer works.
0
Niko > TAI 2008
 
Your message only confirms what I'm saying. It's not enough to know how to set two NTFS permissions to be a computer scientist, which you brag about.
Furthermore, it shows your stupidity through insults and an incredible inability to understand written text.
Finally, no one knows everything in IT - which you seem to believe - and a good computer scientist must also be able to question themselves, which apparently is not the case for you.
So, safe travels.
0
MrJendre
 
I am the owner of a company with 36 computer scientists, and they are the only ones who have knowledge of their trade, which is a sort of AI.
0
dabigben Posted messages 2110 Status Membre 188
 
+1 Mr Jendre. It's frankly pointless to fight over who has the biggest... What I observe is that there is truth in the texts of both Niko and TAI2008. But I also find a hint of pretentiousness, and a lot of generalizations. We can't generalize. In every profession, there are people with narrow minds. In fact, it's not really a question of profession but more about personality. In every field, there is the same percentage of idiots, and that percentage is the same as that on the planet, period. It's not our diploma that makes us stupid and closed-minded; that is something that needs to be worked on, especially BEFORE integrating into society, when we are young... and even throughout life, in fact. But anyway...
All this to say that there are ways to express oneself and that making generalizations always leads to erroneous results...
0
Mc'Wintux > dabigben Posted messages 2110 Status Membre
 
And what if we looked for what brings us together by comparing our spelling mistakes, instead of dividing ourselves over non-issues???
We can find skilled individuals (...) and vice versa in every field, it all depends on the passion with which we practice our profession.

I am an IT teacher in BTS SIO (the new one) AND in TAI.
I notice that the difference is more relational and that TAI students have a more practical sense of service than BTS students, who are more theoretical, but both complement each other quite well.

In life, there are 10 groups of people... and I'm not talking in binaries!
0
choucroutte garnie
 
It remains that I have been in this training for 10 months, and I've been bored, apart from doing tutorials that's all we've done.....

I still insist that this training is useless and provides nothing.

Perhaps a few years ago, this training could lead to a job, but today, the minimum level required is a BTS.

So yes, it benefits some,......I’m talking about the training organizations that are paid a fortune to deliver this training and who, once the trainees are present, do nothing, no classes, no follow-up, nothing.

So those who don't believe the people above and myself, take this training, and I'll meet you right here, and we can talk about it.....

But we warned you.
0
LaMéline
 
I'm a bit confused with all the statements you're making about AFPA. I'm about to apply, and seeing all this makes me doubt sending my application.
Can someone tell me if it's really worth it?

Thank you in advance for your replies.
0
yoban
 
I start on September 21 at AFPA in Bègles, but I would like to know the entry level. Is this training suitable for beginners? Thank you.
0
K3iZ3R
 
Uh, the start date for this training in Bègles is September 14th ;) I’ll be there too, so we'll probably see each other since there will be 13 of us ;)

See you soon!
0
papacool33
 
I am currently doing an internship at TAI in Bègles (Bordeaux). I reiterate that TAI training is awful, awful, and awful again.
It’s complete nonsense..... The training days have no courses, the trainer is barely engaged, there’s no support (figure it out yourself and if you don’t know, go on Google), Oh wait!!!! There are continuous reading courses available if you want with quizzes at your disposal but no corrections from the trainer.
In terms of employers, that’s all you have!!! You don’t even have a Bac +2, so they’re not interested!!!!
Back to the level of classes, if you’re bored, you do what all the interns do, you play games to fill your days and take smoke breaks if you’re a smoker.
It’s really nonsense!!!!
We give hope to people to advance in their professional lives, and in the end, you have nothing, just an illusion.
I’m telling you, if you have a choice, choose something else.
They charge you 15,000 euros for training to promise you an internship with a qualifying exam, and you come out just as you entered.
Good luck to the next ones, and don’t forget to bring coffee with you, it might come in handy.
1
geronimo33
 
It also depends on the trainer (a bit, yes) but overall he doesn't say complete nonsense (I'm in the same class).
0
CHOUCROUTTE GARNIE
 
I finished this training in July.
Since then, I have been actively looking for a job (about 200 CV and cover letter submissions, along with applications to job agencies and temporary work agencies).

But nothing, nothing, nothing.

The first level required is the BTS.

To all those considering this training, run away.
I spent 10 months doing nothing, and after getting the certification, there's nothing.

IT'S COMPLETE NONSENSE.
0
bradius
 
Hello everyone,

I am currently in tai and here is my opinion:
- lack of budget leading to a lack of equipment to work with (since training is under the supervision of the regions)
- lack of training time as it has been reduced from 11 to 9 months
- lack of time since trainees have different levels of knowledge due to the selection method of organizations (strength tests for some and open days for others) causing slow progress in "classes".
- A little war among trainers (since there are 2 tai running simultaneously) which creates a huge difference in equipment from one tai to another.
- regarding the classes:
> total or almost total autonomy
> methodology not suited to the varying levels of trainees (or maybe poor teaching methodology; I'm not here to debate this)
> some classes are outdated compared to today's technology and need to be adjusted on the fly, which consequently leads to discrepancies between what we learn in class and what is seen in the end-of-module assessments (MCQs).

We have just finished module 2 on communication and are starting module 3 on networks (in terms of maintenance, do not confuse with the training for the network).
The communication classes are laughable in some cases since they are intended for the hotline, so imagine the MCQ questions! For example: when should we answer the phone when it rings? 1st, 2nd, 3rd, or 4th ring?
...
The network being more complex, trainees focus on the topic but feel demoralized since nothing improves.

I would like to remind you that this is my personal view of the current situation.
For those considering it, equip yourselves with books to follow the classes in parallel, as well as an old computer (for those who can) to work on at home.
I would also suggest bringing along some hobbies just in case.

Hoping to have shed some light on a few paths!!
Bye :)
0
laglande > bradius
 
I started my training on September 14 in Bègles in the first week it was great with a teacher, in the second week we changed teachers and that's when the big slacking began, we do nothing during our days, the teacher is absent most of the time, he just shows up to give us a handout and then he leaves! Let's hope the following weeks will be better because right now it's not great, I could do better at home! There are 13 of us in the program and we're all 13 feeling frustrated with the current system! Anyway, the smoke breaks keep piling up throughout the day, that's all we're doing!
0
choucroutte garnie > laglande
 
we told you so.
now this training is going to be a game of constant patience.

and the worst part is that in the end......you can't find a job because you don't have the level.

good luck
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Anonymous user
 
If I may...

I won’t make any comments about motivation, because it seems strong in all the examples we've seen.

On the other hand, I would tend to add: be curious and show initiative!

The professor isn't there most of the time? So what? Are the rooms closed? No! Create your own exercises, challenge each other: here, you give me 10 minutes, I'll go make a simple breakdown on this PC, the first one to find it gets a coffee! SHOW INITIATIVE!

The handouts are awful? Well, let them only serve as a base for digging deeper! Even if it’s bad, I still hope there's at least some content. You have to deepen that content, always try to go further, BE CURIOUS!

As for explaining things to Bac+2 students, it’s not a generalization, but it’s not untrue either. Today, aside from some exceptions, the diploma is just the membership card to enter the club. After that, you have to prove yourself.

But in any case, keep this in mind: Curiosity and Initiative!

I was an operations manager for years in environments with strong production constraints. There's nothing more frustrating than the tech who comes to you saying, "uh, I'm done, what do I do now?"...

Good luck to everyone!
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blaséman
 
Doing your own exercises??? Sorry; but at 15,000 euros for the training, the least you can expect is some support. I don't have all the answers and the trainer is there to (theoretically) guide us to avoid dead ends. Let's be clear: this training does not lead to any jobs (just look at the job search volume for TAI with no responses) and the knowledge acquired at the end of this program also depends on the foundations learned. Without support and direction, we can't invent them!!!
PS: your example about tech would be relevant if it didn't ONLY concern the world of work. We're in training here, not at the "Club Med" for trainers!!!
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choucroutte garnie
 
BugCrusher is right. In fact, that's the only way to get by.

But depending on your baseline level upon entry, there are things you cannot guess.

And that's where the problem of guidance is lacking. There is hardly any management or pedagogy.

Then comes the issue of motivation, because getting up in the morning to lock yourself in a room and figure things out on your own with Google.

In the short term, it becomes difficult.

No, this training is definitely not worth it.

Internship periods are essential for learning.

And above all, as BugCrusher says, BE PROACTIVE, BE CURIOUS, while you can.
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