How to cancel a Western Union transaction?

Solved/Closed

ninigirl -
l.perrine - 28 Feb 2011 at 13:11

Can you help me quickly?
Do you know if when you have made a Western Union transfer
and think you have been scammed
and therefore want to cancel the operation
how do you get your money back?
Do you need to go to the post office like the day you wrote it?
With the transfer receipt and your ID?
At the same post office where you did it?
PLEASE HELP ME I DON'T LIKE HAVING MY MONEY UP IN THE AIR LIKE THIS
ESPECIALLY BY A SCAMMER
THANK YOU

32 answers

Answer 1 / 32

Best answer
The best answer is the one that has been validated by our teams.
julie

Hello,
I also did the transfer and I want to cancel the transaction, but the man to whom I was supposed to make this payment told me that the money was blocked. However, I would like to cancel the transaction and get my money back (which is normal). Is it too late? Or can we cancel a Western Union transfer online? Help me, I am in a panic!!! (It would be 2000 euros lost, I can't afford to lose that much money)
Thank you
115
1. Allmandia Posted messages 340 Status Contributor 49
  
  The link to check the transfer status:
  
  https://www.westernunion.com/fr/fr/home.html
  
  Phone for France:
  Western Union: 0800 903275, available from 8:00 AM to 11:00 PM
  
  Good luck
  
  Allmandia
  
  0
2. c 'est vraiment urgent aidé moi
  
  I made a total payment of 1000 euros to a friend in three installments: one of 275 on 01/02/10, one of 300 on 08/02/10, and one of 275 on 09/02/10, but I want to recover these amounts. What should I do?
  
  0
  1. Anonymous user > c 'est vraiment urgent aidé moi
    
    Where did you send all of this and under what circumstances?
    
    --
    Please mention the email addresses and phone numbers of these scammers.
    We will make good use of them (blacklists).
    
    0
  2. Isis_84 Posted messages 5540 Registration date Status Contributor Last intervention 559 > Anonymous user
    
    Hey Chris...
    I think you think like me: the money was sent to West Africa... and she just checked this forum and realized she's in the middle of a scam...
    But let's wait for her response...
    
    0
  3. Anonymous user > Isis_84 Posted messages 5540 Registration date Status Contributor Last intervention
    
    Right on, my dear!
    --
    PLEASE MENTION THE EMAIL ADDRESSES AND PHONE NUMBERS OF THESE SCAMMERS
    We will make good use of them (Blacklists)
    
    0
Answer 2 / 32
chat_teigne Posted messages 207 Registration date Status Moderator Last intervention 1 559

Western Union contact number in case of fraud:
08 00 90 32 75 (free call, available from 8 AM to 11 PM for France)

Source: https://www.westernunion.com/fr/fr/home.html

-------------------------------------------------------------------
Reminder for participants:

For your information, some scam mechanisms here: http://www.commentcamarche.net/faq/sujet 10049

To be helpful to others and to hinder the activity of these small "businesses"
it would be preferable:

1°) to copy on this forum:
- the received emails (taking care to remove your personal information)
- the email addresses used by the scammers
- and, if it is an advertisement, the address of the site where you found this ad (with if possible, the references of the ad)

2°) Report the scam on the site that has just been created by the Ministry of the Interior:
https://www.internet-signalement.gouv.fr/PortailWeb/planets/Accueil!input.action (for France)
https://www.ecops.be/ (for Belgium)

3°) And finally, if there has been harm, file a complaint at the nearest police station or gendarmerie with all the information you have:
- references of the money transfers made,
- references of the contacted persons: email or postal address, usernames used, phone numbers, fax, copies of exchanged emails/letters…,
- any other information that may help identify the scammer)
-------------------------------------------------------------------

Thank you for your cooperation :)
34
Answer 3 / 32
zorglub2412 Posted messages 1378 Status Member 264

Hello,
A WU transfer is very quick. As soon as you communicate the codes, it's received by the recipient (especially if it's a scammer). As mentioned several times on the forums, WU is a money transfer service, not a bank.
Sincerely
Z
--

It is better to be late in this world than early in the next.
30
Answer 4 / 32
marmenard

Hello
Western Union and its clone Mandat Cash urgent
If you take the time to read the Western Union sending document
It's clearly written in French on the first page

The Western Union money transfer service is
Intended for transfers between people who know each other
It is prohibited to use this service
To directly pay for the purchase of goods or services

Now, anyone who does not follow this advice and sends money to a stranger via Western Union or Mandat Cash
I will pity them when I have the time.
13
Answer 5 / 32
Profile blocked

Yes, if you haven't communicated the codes and passwords yet, there might still be a small chance for you.
Hurry to the post office where you made the shipment; you can cancel it and get your money back, you will simply lose the shipping fees.
Go quick.
6
1. zorglub2412 Posted messages 1378 Status Member 264
  
  No, read post 5, the code is not mandatory and the scammers know that well. The money is withdrawn in less than an hour.
  Best regards
  Z
  --
  
  Better to be late in this world than early in the next.
  
  0
2. 456
  
  there is no code but a shipping number!!! and he says he put a test question!!!
  read before replying
  
  0
3. Afrikarnak
  
  Re:
  In some countries, W.U agents, for a commission (about 10% of the amount..), bypass the ridiculous 'secret question' and do not scrutinize the fake documents presented too closely (same if they are genuine..). Therefore, very quick withdrawal is possible if the sender and recipient names + amount are known! This forum is filled with testimonies in this regard..
  NO Western Union to settle a transaction with a complete stranger..
  Beware!
  
  0
Answer 6 / 32
didoune86

WARNING, there is a big scam circulating on the internet. Scammers from Benin are appropriating ads posted online, like puppy donations, car purchases...

I myself was cheated out of 98 euros for a puppy coming from Benin. The infamous company Express-livraison, which I do not thank, is a fake and fraudulent company. One person responds to two numbers 00 22 99 39 62 979 and 00 22 99 39 85 000.

We can't get our money back, but we can still file a complaint; and maybe one day they will get caught, I hope so.

Be careful, all information circulates on the net. I did manage to find the real owner of the dogs and of course, he is not giving them away.

I lost 98 euros + 20 euros in shipping fees for nothing, oh yes, just to line the pockets of the scammers.
6
1. sarah
  
  Hello, it's to know more information about your scam because I think I also got taken in. Can you tell me how it happened and how you ended up giving them the money?
  Because I replied to an ad for a dog and I sent 88 euros to bring it from Togo
  and now they are asking me to send them 82 euros to get it vaccinated.
  Thank you for replying.
  
  0
  1. chat_teigne Posted messages 207 Registration date Status Moderator Last intervention 1 559 > sarah
    
    If you want answers, you must provide a minimum of information!
    
    Reminder for participants:
    
    For your information, here are some scam mechanisms: https://www.commentcamarche.net/faq/10049-arnaques-sur-sites-d-annonces-entre-particuliers
    
    To be helpful to others and to hinder the activity of these small "businesses"
    it would be preferable:
    
    1°) to copy on this forum:
    - the emails received (taking care to remove your personal information)
    - the email addresses used by the scammers
    - and, if it is an ad, the address of the site where you found this ad (with, if possible, the ad references)
    
    2°) Report the scam on the site recently created by the Ministry of the Interior:
    https://www.internet-signalement.gouv.fr/PortailWeb/planets/Accueil!input.action (for France)
    https://www.ecops.be/ (for Belgium)
    
    3°) And finally, if there was damage, file a complaint at the nearest police station or gendarmerie, bringing all the information you have:
    - references of the money transfer(s) made,
    - references of the contacted person(s): email or postal address, used pseudonyms, phone numbers, fax, copies of exchanged emails/letters…,
    - any other information that could help identify the scammer)
    
    Thank you for your collaboration :)
    
    0
  2. Anonymous user > sarah
    
    Especially don't send anything, it's a scam. Go file a complaint:
    
    Furthermore, importing dogs into France is prohibited.
    --
    PLEASE MENTION THE EMAIL ADDRESSES AND PHONE NUMBERS OF THESE SCAMMERS
    We will make good use of them (blacklists)
    
    0
Answer 7 / 32
chat_teigne Posted messages 207 Registration date Status Moderator Last intervention 1 559

Some information about the Western Union site: https://www.westernunion.com/fr/fr/home.html#tstfaq7
Apparently, it may be possible to cancel as long as the amount has not been collected.
3
Answer 8 / 32
bea

Hi, I just got scammed, but I might be lucky; I made a mistake with one letter, which means they can't withdraw the money. If I go there, will I get my money back?

Thanks for getting back to me quickly.
3
Answer 9 / 32
Afrikarnak

Hum... 'Collected' means 'gathered', that's not good... The postal worker is not well-informed; in some 'exotic' countries (particularly Africa), you can withdraw money without answering the 'secret question'... W.U agents are often accomplices of fraudsters and are paid by them... Regarding 'identity verification', it's more than lax for the same reason, not to mention that fake documents outnumber the real ones...
I wish you to recover your money... Between us, I doubt the car exists....
Good luck again!
2
1. Allmandia Posted messages 340 Status Contributor 49
  
  Collected means that the scammers have already withdrawn the money.
  
  You can call:
  Western Union: 0800 903275, available from 8:00 AM - 11:00 PM
  
  Good luck
  Allmandia
  
  0
  1. dj chou > Allmandia Posted messages 340 Status Contributor
    
    I was marked as "removed", so I would like to know if it was me who canceled because I went to the post office to cancel!! Please help me.
    
    0
  2. Chokos > dj chou
    
    I have the same problem, and my status is now "withdrawn". Is that good, is the transfer successfully canceled?
    
    0
Answer 10 / 32
ali

Hello, I'm Ali. I just got scammed for an amount of 3000 euros. It's a woman who lived in Benin... I paid through Western Union, and the car and the delivery person are gone!!! I'm pissed off.
1
Answer 11 / 32
ninigirl

I have never provided the 10 digits and the test question answer, so normally I should be able to get my money back, please tell me yes.
0
Answer 12 / 32
zorglub2412 Posted messages 1378 Status Member 264

Re
To withdraw the money, you do not need to know the sending slip number.
The MTCN, or Money Transfer Control Number, is not a code, but simply
a sending number.
You need to know the sender's name, the beneficiary's name, and the amount of money.
And the conditions vary from country to country.
In short, if the beneficiary knows your name, the amount, and proves that they are the recipient (with an ID card), they can withdraw the money. But as mentioned above, it depends on the countries.
In any case, go quickly to the post office, which can tell you immediately if the money has been withdrawn for cancellation.
Z

--

It is better to be late in this world than early in the next.
0
Answer 13 / 32
Afrikarnak

Hi!
If the money really hasn't been withdrawn (which I doubt), hurry to the post office (or call providing the references, then go there in person) to block it... You won't be refunded the 'fee', only the amount sent..
Good luck and don’t delay!!
0
Answer 14 / 32
CHRIS

HI, DID THEY ASK YOU TO SCAN YOUR RECEIPT?

BECAUSE WE JUST HAD THE SAME ISSUE.
0
Answer 15 / 32
tealk @ Posted messages 776 Status Member 36

Good evening
to help you understand
https://www.commentcamarche.net/faq/10049-scams-on-classified-ads-sites
http://www.commentcamarche.net/...
(^_^)°Oo If everyone who believes they are right were not wrong, the truth would not be far away.
0
Answer 16 / 32
jean

Too bad.
0
Answer 17 / 32
ninigirl

yes but since I never gave him the 10 digits and the question test answer to retrieve the money
normally I should be able to get my money back
please tell me yes
-1
1. madeleine
  
  I would like to cancel two mandates from May 27 and 28, 2008
  Can I do this
  Thank you for your help
  
  0
Answer 18 / 32
A

Warning fraud by the person on motorcycle sale sites:

BIORN Peter
62 Picton Road
L11 4LJ Liverpool
England
laborateur@gmail.com

Warning fraud by the person on motorcycle sale sites:

BIORN Peter
62 Picton Road
L11 4LJ Liverpool
England
laborateur@gmail.com
-1
Answer 19 / 32
children

I, too, have been in contact with a "banker" from Benin. I knew it was a scam, but I wanted to be sure... there are con artists against whom we can do nothing.
-1
Answer 20 / 32
Afrikarnak

Hello!
When and where was the W.U transfer made???
To check the status of the payment to the recipient, you need to go to the W.U website and enter the first name, last name, and MTCN...
If it's been cashed, it's too late...
If it hasn't been cashed yet, the recipient hasn't withdrawn the money yet... In that case, you need to rush to a Post Office / W.U agency open on Sunday (in big cities). Bring identification documents AND the W.U receipt.

Otherwise, go to the opening of the offices (Post Office or W.U) hoping that the time difference hasn't favored the scammer...
Fingers crossed, good luck!
-1
1. julie
  
  The mandate was carried out on Saturday morning at opening time, that is to say 8:30 AM in our city (28). But the post office has assured me that without questions and answers, they cannot access the money (hopefully)!! So tomorrow morning at the post office opening, I will hurry to go there!! Before it's too late.
  I checked if the amount had been deducted, and it showed "collect," but there's no date!! (I think that's a good sign!!)
  And now they keep calling me to make another mandate of 785 euros (they must believe in Santa Claus for sure!!) for the delivery of the car!!
  But we no longer want the car!! I think we won't be able to get rid of it!!
  
  But hey, we won't lose hope (well, we're trying!!)
  
  Thank you very much to everyone who replied to me!!!
  
  0
2. lakydo Posted messages 4 Status Member
  
  Well, I'm about to take them out, those bastards, 200 euros, bam!
  
  0

How to cancel a Western Union transaction?

32 answers

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