View original (French)

[ Epson DX-5050 ] printer has white stripes while printing

Andeor -  
 Mary71 -
Hello,
I bought an EPSON Stylus DX-5050 printer just six months ago. It was working fine until the day I replaced an ink cartridge, the black one. And since then...
The pages I print are completely shredded on the left side of the paper (the printer is feeding white sheets poorly), and on the right side there are small white diagonal bands.
I think it’s more of a hardware issue than a computer or some print software problem. Could I have damaged the inside of the printer by changing the cartridge? It doesn’t seem likely but still...
How can I fix this when I know nothing about the insides of these machines?

Thanks for your help!
Configuration: Windows XP Internet Explorer 7.0

4 answers

  1. kolea
     
    Hello everyone

    I have a solution for you!
    Press and hold the small button next to the drop that represents the ink...
    For me it worked, I just made a great print image!

    Good luck
    7
    1. Alain31
       
      I didn't have much faith in it, but after trying all the solutions including reinstalling the driver and others... first attempt > slight improvement, 1 line out of 4 correct. I repeated the operation, further improvement to 1 line out of 2, and on the third try perfect ...
      0
    2. Florian
       
      Same here, I didn’t believe it would work, but it did for me. I had big white lines about 1 cm tall and now it’s perfect. Thanks.
      0
    3. jadounette
       
      then the one!!!!!!! I’m hallucinating it worksssssssssss it’s a miracle lol
      in any case thank you very much ;)
      0
    4. Mary71
       
      Thank you very much Kolea, it worked too, and I don’t understand why... but it doesn’t matter, it works, thanks again!!!
      0