EMTEC Movie Cube-R - installer le firmware

blbg Posted messages 302 Status Membre -  
 Lucifer0013 -
Hello,

I just bought an Emtec Movie Cube -R without a hard drive, as well as a 500GB Deskstar SATA2 hard drive that I installed inside.

Since I chose the option to buy the hard drive separately, I need to install the firmware for the multimedia hard drive to work!

The case powers on, and when I connect it to my PC, Windows properly detects the new hard drive connected via USB, so far, no problem!

But when I launch the installer (FirmwareInstaller_EMTEC_V2.5.4_0823.exe) to install firmware V.0.9.14 (downloaded from the Emtec site), the software tells me that the Movie Cube-R is not connected!

I have disconnected and reconnected it several times (as they recommend if it is not detected), ... I created a partition (without formatting) to have an associated letter under Windows, still without success!

Do you know how to get the firmware installer to detect that the case is indeed connected?

Thank you in advance
Sincerely
Bertrand

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A big thank you to everyone who helps us ... :o)
Configuration: Windows XP Firefox 2.0.0.9

351 réponses

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spraf
 
ALLELUIA !
Firmware update done today
No problem, it went smoothly.
After 10 minutes of use, apparently only the best, especially the subtitles which finally appear correctly. Tip: switch to South Eastern European in the SETUP menu and the accents, the cedillas, and everything else works.
For Wi-Fi, my USB key provided with my Livebox doesn't work (boo! :()
Thanks to EMTEC for this update. Hoping to see more new ones in the near future.
Don't hesitate to upgrade.
Bye!
10
whassup69
 
Hi Zours
can you tell us where you found another firmware than the one on the EMTEC site
thank you
3
blbg Posted messages 302 Status Membre 10
 
I just called customer service and they can only be reached from 9:30 AM...
yet here’s what they say on their website:

If you wish to contact us by phone:
Monday to Friday from 8:30 AM to 12:30 PM and from 1:15 PM to 4:45 PM
Indigo number at €0.15 / min
--

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a big thank you to everyone who helps us... :o)
2
zours Posted messages 3 Status Membre 2
 
Hello!
I see that many people have the same questions... Let's do a little summary since I installed it two days ago and I've indeed encountered quite a few problems as described in the previous messages.

1) THIS DEVICE IS "SLOW TO WAKE UP" if you know what I mean! It’s not a USB stick or an HDD that you can just plug in and think you can play with in 3 seconds flat. So, in fact, as someone has already pointed out, when using it with your PC, don't plug in the USB cable right away! Turn on the Cube, wait at least 30 seconds, then plug in the USB cable... miracle, it will be recognized! WARNING: your HDD must have been already used beforehand! If you plug it in for the first time, you need to have prepared it with its Firmware beforehand!!! NB: the Cube is "off" when used with a PC, but the drive(s) are recognized under XP without any problem and you can use it like any external HDD...

2) I specify that there is no need to format your hard drives!!! The Firmware, if you use the right one, will do everything for you! Stop stressing about wanting to format at all costs. Any update or installation erases the files already present on your drives since the Firmware... formats your drive each time! I installed a SATA-II Samsung 500Go directly from its packaging into the Cube then the Firmware (correct!) and it’s OK!

3) Let's talk about the Firmware: the one I downloaded from the EMTEC site failed! And I indeed had the unpleasant surprise that the Cube was not recognized when executing the Firmware. One solution: try another Firmware!!! I found another one that worked! As soon as the Firmware starts, it finds the Cube and you can then, step by step, give it the information you want! A little tip: don’t allocate more than 15% of your hard drive for recordings! You can easily copy your recordings to the Multimedia section, thus keeping maximum space for your files rather than having a huge space for recording without being able to use that disk space for storage!

4) I strongly advise you to be next to your TV at the same time as your PC when installing the Firmware because once the Cube's configuration is chosen, you need to unplug the Cube from the PC (USB cable) and plug it into the TV. Ideally: plug it into the TV from the start! When your Cube is connected via USB to your PC, the connection to the TV is blocked and that's normal! Once the USB cable is unplugged, the installation continues for 5 minutes with the TV plugged in, then your new toy is ready!

5) As I said at the beginning, it is true that sometimes this damn device doesn't want to turn off (with the remote or by pressing it). I suppose it's a programming bug...

6) Finally, let’s talk about "recording"... No TV tuner on it yet, so it definitely needs a video source to work. You can connect it to a VCR, DVD player, satellite or digital decoder. Of course, it’s impossible to record and watch something else! However, if you have a satellite or digital decoder, you can record with your TV off: program the Cube for a precise recording and your decoder to turn on at the same time and everything is fine! WARNING: another nuance of the Cube... if you connect the Cube only to your decoder, you won’t be able to access the Cube's menu until you turn off your decoder!!! The ideal: connect it to your decoder in composite with a SCART connector and connect it with YUV + audio connectors to your TV if your TV allows it! This way you can have the Cube available without having to turn off your decoder (switching inputs on your TV to access either one, of course!).

That's what I can tell you based on my limited experience with it, but in any case, I'm very happy with it! Once set up and installed on my TV, I put 300 movies in it and now it’s a real treat without having to bother with burning DVDs to watch my Divx. Plus, you can "feed" it with a USB stick or another external hard drive very easily, just plug them into the back on one of the two ports and off you go!

I hope I have shed some light on some of you. Good luck, it's worth it!
2
uhlane
 
Hi Zours

Little tip: don't allocate more than 15% of your hard drive for recordings! You can easily copy your recordings to the Multimedia section, so you keep as much space as possible for your files instead of having a crazy amount of space for recording without being able to use that disk space for storage!

How do you allocate only 15%? I'm a bit of a novice.
0
titeve77 Posted messages 6 Status Membre 2
 
Hello everyone, I had the same problem which I solved... you need to unplug the HDD from the computer and start over.
Indeed, when it's connected to the computer, it behaves like a secondary drive.
I hope I helped you
Titeeve
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blbg Posted messages 302 Status Membre 10
 
For your information, I also tested it at my job, on two other PCs... under 2000 and it gave me the same thing
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a big thank you to everyone who helps us... :o)
1
BuLL
 
Hello,

Well, back to the sender, Pixmania (Satisfaction or refund)!!!

Good luck to those who continue the "adventure".....
1
mibot
 
Hi everyone,
I am the "happy" owner of an R 100 and I have the same problem as you. Has no one been able to provide a solution? Is the only solution to return it to the purchase site??
Thanks in advance
Mike
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marsu > mibot
 
Hi guys, I have a firmware to install without the USB key... it dates back to June 2008 and works on the Movie Cube R versions. Contact me on MSN if you need it, I will send you the firmware..
samisamy1313@hotmail.com
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GERTRUDE > marsu
 
Could you send me the firmware?
Best regards.
0
roan.capt > marsu
 
Hello Sami (or Samy?)
I just bought an Emtec movie cube R 100 (via Topachat) and I'm having the same installation problem. I imported the firmware v 2.0.9 but they are asking for a USB key that I don't have. Do you have firmware that doesn't require a key? Would you be so kind as to send it to me? Thank you in advance and best regards.
Roger
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Prutser
 
Hello everyone,

I’ve had the cube for about ten days. I didn’t have any issues updating the firmware.
1. Install the drivers from the CD. (it didn’t work on (2) 2003 Server machines)
2. Connect the cube to the PC via USB.
3. Update the firmware using the downloaded software.

I’m on 0.9.1.5. Personally, I have no problem playing any format (haven't tested mkv). That’s the only thing that works without issues. Even xvids which are problematic for my PC...
My question is about the transfer speed over the network. It takes more than 30 (!) minutes to transfer a 4.35 GB file from a PC to the cube! Is anyone managing to transfer faster?
The PC's NIC is 100Mb, I changed the settings to forced full duplex etc., but there’s no difference... Transferring the same file to a Synology drive takes 7 minutes...

Thanks in advance,
Peter.

I apologize for my poor French, but I’m a Dutch speaker...
1
fredncy Posted messages 56 Status Membre 5
 
Arf...

Congratulations on reading everything.. but some posts contradict others and when it doesn't work "we" (myself included) try everything in every direction... and of course nothing works...

If there is a "real" problem, you should help us by telling us what the symptoms are!! Won't turn on, won't stop, nothing is running, no picture, etc.

The USB key procedure is, it seems to me, the simplest. The only difficulty is starting in "update" mode and that the file part.txt is "correct" as mentioned in several messages here.

You worry me a bit when you write "I copied the 10 files using Notepad" there is only one file to create with Notepad, which is the part.txt file.

Go back to Emtec's description for the procedure.
Everything that is written is accurate with two exceptions:

The indicated times are sometimes a bit longer or shorter.
-------------------------------------------
6/ Hold the power button down and connect the power cable of the Movie Cube-R

7/ After about 5 seconds, release the power button
(sometimes it doesn't "take"... try again, either for a longer or slightly shorter time)

The installation will start automatically after about ten seconds. (it may take longer)
-----------------------------------------------------------------------

and for the file part.txt
Do a copy-paste (between the -----) in Notepad and don't forget to add a line break after the last line "fat32:176333"

e/ for a 500GB disk:
-----------------------------
udf:res
ext3:512
swap:128
udf2:8192
fat32:176333
fat32:176333

--------------------------------

then save the file under the name: part.txt

You copy the other files to the root of your USB key

and you follow the procedure link: http://www.emtec-international.com/drivers/MOVIECUBE-R/install_firm_moviecube_r_FR.pdf

When connecting the Emtec to the television, IF the Update procedure starts you MUST have a yellow screen and blue bars that follow ||||| If these bars get stuck.. => see file part.txt, if no yellow screen check USB key problem/content of USB key, triggering the update, etc.

Good luck! Keep us updated
Best regards
Fred
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fredncy Posted messages 56 Status Membre 5
 
Well, this morning... I "had fun" renaming, cutting, and deleting the videos that were in the list section...

Everything went well and I was even happy with myself... :) because it actually takes some time!

Anyway, everything was fine... and then...
at the beginning of the afternoon, I wanted to record a show and that's when... nada, nothing...
The Emtec was shutting down and refused to switch to recording mode!

After several attempts, I checked the content of my list... nothing, empty...

It was as if the FAT of the recording partition was empty, dead, inaccessible...
On the other hand, the FAT32 partitions were normal and contained all their data!

Not knowing how to recover the recorded data, I chose to reinstall the Emtec!
And I lost my data from the two FAT32 partitions, but it was just copies.

Now, it's working "normally" again.

I suspect the data loss was due to the fact that the Emtec sometimes shuts down without being put on standby (main switch). I will be a bit more careful... but that's just a hypothesis!!

Best regards,
Fred
1
bd
 
Response to Ordi01
udf:res -> 25Go (primary partition)
ext3:512 -> 502Mo (primary partition)
swap:128 -> 128Mo (extended partition)
udf2:4096 -> 3.2Go (extended partition)
fat32:50% -> 150Go (extended partition)
fat32:40% -> 120Go (extended partition)
volume1:MULTIMEDIA1
volume2:MULTIMEDIA2
_RESERVED_ -> 188Mo (primary partition) in FAT contains the file lock.txt (info on the geometry of the HDD) and part.txt

I keep two fat32 partitions because in the second one I will store (backup) photos, so many files... therefore I do not use the two partitions in the same way...

The Emtec documentation is a bit poor... the firmware installation documentation is not up to date. Where is the firmware update procedure to avoid overwriting the partitions?
I haven't tested the network connection, but I already have questions:
Regarding the Ethernet port, we can't find the specifications (10Mbits, 100Mbits, 1Gbits). Does it work in auto-negotiation?
We cannot force the configuration to the mode (half/full duplex in 10/100). Does the port automatically detect the direction (crossed or not crossed)?
The hardware base seems very good to me, but on the software side and especially the documentation, it's a bit light (if you know the hardware/software) a more complete documentation can be quickly put together (at least to follow the evolution of the firmware)!
1
V-rom Posted messages 5 Status Membre 1
 
Hi,

I'm planning to do the update from my PC, but I don't want to lose all my data. You said that only my Recording partition will be wiped, I'm guessing you're talking about the Reserved partition. If that's the case, I'm fine with that, I can do without it.

You wrote "haven't tried," so that means you haven't tried the update via PC, but you know that the non-Reserved partitions will be preserved, am I right?

Sorry for being a bother, but I want to be sure before I go ahead with it.

PS: by the way, to be really sure, I think I'm going to back up my data on my PC or somewhere else... just in case... ^^
1
fredncy Posted messages 56 Status Membre 5
 
Indeed, you are right, the best thing to do is to make a backup.. :)

But I confirm that by USB key it erases everything, I have noticed it.

And by PC, I read it here quite simply :)

And if I understood correctly, via PC everything is erased EXCEPT the two FAT32 partitions!

Regards
Fred
1
fredncy Posted messages 56 Status Membre 5
 
Absolutely disagree!

There is no need to format the disk before installing the firmware. The installation via USB stick ensures the complete formatting of the disk and the implementation of the firmware.

Cheers!
Fred
1
Zykown
 
Hello,
When I record playing on the Xbox 360 with the Movie Cube 320GB, every 5/10 seconds the screen stutters, which is really annoying for gaming.... If anyone has an idea for a setting or something to suggest, go ahead.... What I don’t understand is that it only does this when I’m in recording mode; when I play through the Movie Cube, everything works perfectly... until the recording.... Thanks in advance!
1
lioooooooooo
 
Hello, so here is my little question: I recorded a movie in MKV (so in HD if I'm not mistaken) and I can't install it; it tells me that the memory is full and to clean the disk (yet I have 200G left).
So how do you play a format in HD?

Thanks for the answers ++
1
fanfan076
 
It is impossible to play MKV files; no home player does that.
You need to re-encode the file into another format to play in HD.
1
sh0n
 
Hello,

I also have an installation problem with a Movie Cube R100 freshly purchased from Darty (with the hard drive already included, 500GB).
Let me explain my problem.

I am trying to install the firmware available on the CD. The problem is that Vista detects it well (only when I turn it on having already connected it via USB) but the installation software does not detect anything. I have tried the various methods suggested in the 17 previous pages (USB drivers from the CD, other firmware versions, the USB key method...) but nothing works. I also tried the USB key method but the MC does not detect the USB key.
I tried the different methods with 4 different firmware versions, still nothing. I'm starting to get a bit desperate having paid €329 for what is currently just a nice paperweight.

Another thing that seems strange to me is that I can only turn off the MC by unplugging it. When it powers on, it goes into standby after about twenty seconds, then when I press the power button, the front panel lights up, but if I press it again, nothing happens, even if I keep it pressed?
Lastly, I have no video signal. Really none at all, and I want to emphasize that I have connected everything as indicated, namely in/out and everything works well on the TV....

In short, I'm a bit annoyed by this nice little cube...

I would like to point out that I am studying networks and telecommunications and that I am not a beginner in computing, so if I am asking for your help, it is because I really can't find any "easy" solutions and the information provided in the previous pages has not allowed me to solve my problem.

Thank you in advance to those who will post to help me.
1
cinefan84
 
Hi,

If I could help you, I would do it gladly, but unfortunately my movie cube has gone to Emtec.
I couldn't put any files inside anymore.
And instead of repairing it, they are sending me another one (it's been almost 2 months now and I still haven't heard anything).
That's promising. To tell you that Emtec has serious problems with this device.
When I couldn't connect my movie cube, I asked the after-sales service at Leclerc (that's where I bought it) to show me how to connect it. After all, they are responsible for the products sold and they are guaranteed. So try to see if Darty can show you how to do it.
Sorry I can't do more.
0
cinefan84 > cinefan84
 
Hello everyone

In the end, Emtec told Leclerc to issue a credit note. So I was able to buy something else.
The Emtec issue is over
and I’m not likely to buy anything from their brand again
see you!
0
dnj
 
Hello, I installed the firmware with a USB stick but something went wrong because now the movie cube won't turn on. Well, it does turn on, but that's it, no more reactions!! Only the blue power light blinks when I press the power button.
If anyone can help me, I would appreciate it. Thank you.
1
fredncy Posted messages 56 Status Membre 5
 
All the answers are here:

http://www6.mhdworld.com/?tdfs=1&searchbox=1&showDomain=1

Best regards
Fred
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