View original (French)

Computer blocked

Solved
Zenfred Posted messages 13 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47719 Registration date   Status Member Last intervention   -

Hello

I performed various manipulations on my laptop, related to my smartphone. I used PIN codes from my computer that were being requested. But I no longer remember them. My computer is locked. I don't have the Windows security PIN.

Does anyone have a solution so I can access/use my computer please? I am on Windows 11, my computer is an Asus TUF Gaming F17

4 answers

  1.
    MPMP10 Posted messages 47719 Registration date   Status Member Last intervention   19 164
     
    Hello,

    See with Microsoft Support.

    https://support-microsoft-com.translate.goog/fr-fr/windows/security/change-or-reset-your-pin-in-windows?_x_tr_sl=en&_x_tr_tl=fr&_x_tr_hl=fr&_x_tr_pto=sc

    https://support.microsoft.com/fr-fr/accounts-billing/security/change-or-reset-your-microsoft-account-password-in-windows

    https://www.commentcamarche.net/infos/25871-pourquoi-commentcamarche-n-aide-pas-a-trouver-un-mot-de-passe/

    Forum CCM - Charte - Trouver un mot de passe
    2
  2. Zenfred Posted messages 13 Registration date   Status Member Last intervention   1
     

    There you go, it's resolved. I finally managed to repair it; my computer is working.

    Thank you very much for your help.

    1
    1. MPMP10 Posted messages 47719 Registration date   Status Member Last intervention   19 164
       

      Good evening,

      Did you go through "Reset this PC"?

      Did it ask you for the password?

      You're welcome and thanks for the feedback.

      Best regards.

      0
  3. Zenfred Posted messages 13 Registration date   Status Member Last intervention   1
     

    Thank you for your response

    It's precisely because of that that I blocked my computer yesterday. I tried to change my PIN. When I did this, it asked me for my PIN code. I found this... Weird. How can I modify my forgotten PIN and provide it to change it?

    0
    1. MPMP10 Posted messages 47719 Registration date   Status Member Last intervention   19 164
       
      1
  4. Zenfred Posted messages 13 Registration date   Status Member Last intervention   1
     

    Thank you for your help

    I will see what I can do. In the options there is "Reset this PC" — would that be good or should I reinstall Windows?

    PS I am on Windows 10

    0
    1. MPMP10 Posted messages 47719 Registration date   Status Member Last intervention   19 164
       

      You can try to see, it may ask for the password to view.

      1