Unusable screen

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gbko Posted messages 571 Registration date   Status Member Last intervention   -  
gbko Posted messages 571 Registration date   Status Member Last intervention   -

Hello

I can no longer use my PC because of the Avast antivirus that keeps popping up on the screen, even though it has never been used at home

Any help would be very useful to remove this Avast that keeps blocking my screen

thank you

gbko

5 answers

  1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello @gbko StatusMember .

    These are nuisance notifications that you have recorded in your web browser.

    Two options are available to you.

    - Either delete the nuisance notifications yourself, for that read this page and also this page .

    Or reset the concerned browser manually or with Reset Browser.


    - If it’s still the same, download FRST .

    Once downloaded, save FRST to the desktop then right-click FRST and choose Run as administrator which yields this:

    Attendre que le message the tool is ready to run s'affiche puis cliquer sur Analyze.


    Attention, wait for the messages saying that the analysis is finished to appear.

    At the end of the scan the two reports FRST and ADDITION will be on the desktop.


    For information :

    If opening FRST triggers a Microsoft Defender alert, ignore it and click on Additional information then on Run anyway, see below.

    Send the FRST and ADDITION reports to https://pjjoint.malekal.com/ .

    Then attach the two links generated by https://pjjoint.malekal.com/ in your reply.


    bazfile
    Moderator/Security Contributor.
    a hello, a reply, a thank you always pleases.

    2
  2. Didi64_549 Posted messages 2830 Registration date   Status Member Last intervention  
     

    Hello,

    Use this program that allows you to uninstall Avast properly and even if it is blocked:

    Avast Uninstall Tool


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    1. brucine Posted messages 24840 Registration date   Status Member Last intervention   4 169
       

      Hello,

      If the program has never been installed, they are not leftovers but intrusive browser notifications.

      So disable these notifications in the browser settings.

      Incidentally, these popups are caused by scripts from sites where you log in or have logged in: use a script manager, for example NoScript in Firefox.

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  3. gbko Posted messages 571 Registration date   Status Member Last intervention   3
     

    Indeed this program has never been installed on my PC

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  4. gbko Posted messages 571 Registration date   Status Member Last intervention   3
     

    Thanks friends I see that it is 6 PM I haven't set anything at all I'm giving up Grandpa is worn out It's too difficult for me I tried to replace Edge with Google Chr And now Windows is giving me trouble So see you tomorrow perhaps

    I remind you I am 93 years old and I have a stroke I dictate my texts

    Thanks to everyone

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    1. brucine Posted messages 24840 Registration date   Status Member Last intervention   4 169
       

      If Edge is present, block notifications and redirects:

      https://support.microsoft.com/fr-fr/edge/manage-website-notifications-in-microsoft-edge
       

      https://www.malekal.com/bloquer-ouverture-onglet-popup-publicites-chrome-edge-firefox/

      There are also extensions to block scripts under Edge, although it is not the most user-friendly browser; do a search for
      "edge extension bloqueur de script"

      Or do one thing to do another, but it is heavier with an ad blocker like uBlock, see the second link.

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  5. gbko Posted messages 571 Registration date   Status Member Last intervention   3
     

    Hello friends

    A miracle just happened Everything is clear And I also got the switch Change between Edge and Google Chrome, For now everything is clear And I hope it will last

    Thanks again to everyone Have a nice day

    gbko

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