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EPSON XP-4200 Scanner Issue

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Lau36 Posted messages 2 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   -

Hello,

I have an EPSON XP-4200 printer (imp1) that no longer works, but the scanner is fine.

I bought the same model (imp2).

My husband and I each have a computer (one Mac and one Lenovo PC).

We can both print on imp2.

However, we cannot scan on imp2, but we can both scan on imp1.

I can scan on imp2 from my phone.

What could I do to resolve this issue?

Having two printers is manageable but hardly practical.

Thank you for reading.

2 answers

Answer 1 / 2
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 

Hello,

Look -->> HERE <<--

Select the corresponding operating system
In Drivers, download and install the driver --> EPSON Scan 2

Do the same for the other operating system.
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Lau36 Posted messages 2 Registration date   Status Member Last intervention  
 

Thank you very much

It works

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Answer 2 / 2
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 

You're welcome.
Have a good evening.
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