PC that disconnects my Livebox
sylvie -
Hello, I bought a new PC, an HP Omnibook 17 7-dc0001nf running Windows 11. Since I got it, my Orange Livebox keeps disconnecting, the light blinks white, then a few minutes later it reconnects (the light turns solid orange again) and then it disconnects again, etc. I didn't have this issue with my old PC.
At first, I thought it was the Livebox, but I don't think so because this problem occurs at my office with my Orange Livebox but also at home with my older Orange Livebox. It must be the computer, there must be a setting to change, but which one? I should mention that I also have an HP printer connected via Wi-Fi to my Livebox (one at the office and one at home), both are HP but not the same model. And they always go offline since I got my new PC.
Can someone help me?
I don't know anything about computers...
Sylvie
2 réponses
Hello,
very strange all this ...
All I see for now is a compatibility issue with Wifi 7, this new PC has a Wifi 7 card.
What you could try is to force your Wifi card to stay on Wifi 6, by going into the device manager, network adapters, opening the Intel BE201 Wifi card, advanced tab, and you should have one or more wifi mode settings, choose ax to limit to Wifi 6, uncheck BE mode, I’m not sure how it looks exactly.
In any case, contact Orange.
And there you go, there you go, there you are ....
But goodness, how annoying the line spacing is!!
Of course, don't forget to install the latest drivers as well.
And there we go ....
But misery, how annoying line spacing is !!
Thank you very much for your help, I will try. Have a great day.