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Report an incident online to Matmut: error 500

organza69 Posted messages 1 Status Member -  
MPMP10 Posted messages 47586 Registration date   Status Member Last intervention   -

Hello

I need your help...

I need to report a claim online to Matmut:

Despite 5 ATTEMPTS, the result is the same, it's impossible to send my declaration

The screen shows "HANDLE GLOBAL ERROR 500" every time

THANK YOU in advance for telling me the procedure to follow

HELP....

1 answer

  1.
    MPMP10 Posted messages 47586 Registration date   Status Member Last intervention   19 086
     

    Hello,

    This type of error is generally related to a problem on the site's servers. So, in this context, the only thing you can do is wait.

    Have you tried using another browser?

    How to fix the 500 Internal Server Error?

    Where should you start troubleshooting when you see a 500 Internal Server Error on your site? Sometimes you don't even know where to begin. Generally, 500 errors are on the server itself, but from our experience, these errors stem from two things: the first is user error (client-side problem), and the second is that there is an issue with the server. So, we will dive into both cases.

    https://twitter.com/Carnage4Life/status/1177095951728562177

    Check these common causes and ways to fix the 500 Internal Server Error and get it back up and running in no time.

    1. Try reloading the page
    2. Clear your browser's cache
    3. https://kinsta.com/fr/blog/erreur-500-internal-server/

    Claiming damages: deadlines and methods Matmut

    To report an incident related to my vehicle: In case of an accident, glass breakage, theft, fire, or others.. by phone with an advisor at 02 35 03 68 68, (Monday to Friday from 9:00 AM to 12:30 PM and from 1:30 PM to 5:15 PM), or by visiting the Agency of your choice.

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