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Gigaset phone with answering machine and Bbox

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titia41330 Posted messages 1 Status Member -  
 titia41330 -

Hello,

I just acquired a Gigaset AS690A duo with answering machine.

My correspondent can leave me a message, but I can only retrieve it by calling 661 from my Bouygues Bbox.

On my landline answering machine, I have no recorded messages??

Do you have any advice on what I should do so that messages are recorded on my phone's answering machine?

Thank you in advance for your responses.

2 answers

  1.
    jee pee Posted messages 31967 Registration date   Status Moderator Last intervention   10 010
     

    Hello,

    The box and the phone can record messages. For the latter to be active, you need to deactivate the answering machine on your Bouygues subscription, or set the number of rings to the highest possible, and on the phone set a number of rings lower than that of the box.

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    1. titia41330
       

      Thanks a lot! It's working!

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  2. baladur13 Posted messages 47409 Registration date   Status Moderator Last intervention   14 414
     

    Hello,

    The voicemail systems of operators generally activate after 5 rings, so you need to set your answering machine to trigger after 4 rings.

    Disabling Bouygues voicemail means losing all traces of messages if, by chance, there is a failure in the power supply or your box.

    It is very difficult to catch a black cat in a dark room.
    Especially when it's not there...

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