Unable to install Windows 11 MSI PC

bartdu05 Posted messages 4 Status Membre -  
bartdu05 Posted messages 4 Status Membre -

Hello, I cannot install Windows 11 on my new MSI PC with a 12th Gen processor.

It can't find my hard drive!!

It only detects my boot USB...

So I searched on Google, and I found a lot of information and nothing at the same time ????. Therefore, I'm asking for help here.

5 réponses

brucine Posted messages 24434 Registration date   Status Membre Last intervention   4 107
 

Hello,

One hypothesis is that the SSD controller is not natively embedded in Windows 10 and 11, which is the case for Intel chips with Intel Rapid Storage.

You then need to download this driver in its appropriate version from the manufacturer's website and copy it to the installation USB drive.

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bartdu05 Posted messages 4 Status Membre
 

So if I understand correctly, I'm going to the MSI site and I'm looking for something to compile a Windows boot?

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brucine Posted messages 24434 Registration date   Status Membre Last intervention   4 107
 

No.

Just the Intel Rapid Storage driver or equivalent, which should normally just be extracted onto the installation USB drive.

See there for installation preparation, point 3, for an HP computer, but that doesn't change the question if it's indeed this driver that is the issue.

https://support.hp.com/fr-fr/document/ish_4859524-4841777-16

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flo88 Posted messages 28661 Registration date   Status Contributeur Last intervention   Ambassadeur 5 159
 

Hello

What type of SSD?

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bartdu05 Posted messages 4 Status Membre
 

Here is the description

https://i.postimg.cc/fTLZnHvN/IMG-20250308-133625-149.jpg

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brucine Posted messages 24434 Registration date   Status Membre Last intervention   4 107
 

I have a terrible doubt, the disk contains not nothing, but FreeDos.

If the rest is not formatted, there will only be a small FAT32 partition at the front that the Windows installer will see as such without seeing the rest or nothing at all.

Perform cleanup from the command prompt on the installation key with Diskpart to delete the Dos partition and format everything in NTFS.

Verify that the BIOS is set to UEFI.

https://www.pcastuces.com/pratique/windows/7/windows7_usb/page2.htm

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bartdu05 Posted messages 4 Status Membre
 

When I run the command list disk it only finds my boot key, I don't understand

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