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HP Deskjet Printer Installation

flesoil Posted messages 9 Status Membre -  
brucine Posted messages 24374 Registration date   Status Membre Last intervention   -

Hello,

I am unable to properly install my new HP Deskjet 2822e printer on my Windows 7 PC. The printer is added, but it only produces copies and does not print documents from the PC. Where does the problem come from and what should I do?

Thank you in advance for your insights.

flesoil


1 réponse

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brucine Posted messages 24374 Registration date   Status Membre Last intervention   4 091
 

Hello,

There are no drivers for Windows 7, which is why your daughter is silent.

Consider upgrading to Windows 10, or maybe try the Windows 8 driver just in case?

https://support.hp.com/be-fr/drivers/hp-deskjet-2800e-all-in-one-printer-series/model/2101372280
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