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IPod screen bug, completely white, unresponsive

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toutanou Posted messages 3 Registration date   Status Member -  
 DADA -
Hello!!
I have a problem with my iPod
I got it on the 25th (so it's been 8 days) and it works very well, I've used about 1.5 GB (just a normal thing) and then earlier, I plugged it into my computer to recharge it (it was completely empty: I was told that at first, you have to completely drain it (it's better)) I should specify that it was the first time I completely discharged it
So, I plug it in, my brother is on the computer, I leave it, I come back half an hour later, and it's all white, the screen is on, it doesn't respond anymore, and the computer detects it but at the same time doesn't detect it anymore. I unplug it
Still all white, doesn't respond anymore
I start to worry
It's been 2 hours that it's like this
I've tried everything
Please: if this has happened to anyone, please let me know what you did!! Please!! I'm so stressed!!
Respond, thanks

134 answers

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  1. BaAbo0ux
     
    I have a solution! My iPod also had a completely white screen! But actually, you need to reset your iPod!
    Let me explain:
    You need to press the central button and the "Menu" button simultaneously until an apple appears on the screen.
    Press for about 5 to 10 seconds. If that doesn't work ........ >o<
    I hope I was able to help you!
    KISSES
    529
    1. stella5488 Posted messages 21 Status Member 5
       
      thank you, thank you, thank you, thank you so much for this message.

      While reading the first messages, I really thought it was out of order because I had the same white screen problem after a completely drained battery.

      I will keep this advice carefully.
      0
    2. yoman
       
      Thank you very much. I had my friend's iPod and I was really stressed, and then I went on Google and typed in "white screen on iPod" and I saw your advice to press the button and the menu. It relieved me

      Thanks again
      0
    3. manu
       
      I'm still getting a white screen
      please help me
      0
    4. giloux
       
      merciiiiii frankly it stressed me to see ksamarchaipu reading the first comments my heart was beating faster then your solution came thank you again
      0
    5. matnosybe
       
      THANK YOU WELL PLAYED
      0
  2. dine69
     
    Well, I tried what you said, but the screen keeps turning off, turning back on, turning off again, and turning back on, making two little noises each time. I don't know what to do!!
    30
    1. jenni
       
      me too, that's my problem, it beeps twice... I've tried everything and it doesn't work!
      0
    2. bibi
       
      And here we go again, impossible to make the apple appear. It turns black when I press the two black buttons that scroll, but nothing happens. When I release, the screen goes back to white. PLEASE, A SOLUTION bibi.
      0
    3. ctement le meme probleme!!! il suffit de le connecter a votre pc
       
      g u ex
      0
    4. léo
       
      Have you tried to restore it?
      I’m struggling too, but the computer doesn’t even detect it anymore...
      0
    5. olita
       
      You need to press at the same time.
      0
  3. boabab
     
    I confirm !!!!!!
    You need to press the home button and the start button (at the top) for a while, and it will return with the Apple logo on the screen.
    Then when you charge it, it will work like new.
    21
    1. P!er...
       
      Thank you very much, you are saving my life... ;)
      0
    2. sam
       
      Thank you, I didn't know what to do anymore :{)
      0
    3. luna
       
      thank you Oo
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    4. flo97007
       
      ON SAIT FAIRE AUTREMENT SANS LE FORMATER ?? PARCE QUE J'AI PLEIN D'APPLICATIONS QUI M'ONT COÛTÉ CHER ???
      0
    5. dylann
       
      I'm using an iPod touch. My screen turned completely white when I was playing a game. SSSSVVVVVPPP please tell me how to make it normal again.
      0
  4. Adel
     
    sorry but for mine it doesn't work, I can restore it via my PC but it's still a white screen. I've tried 10 times the home button + the button on the top left but nothing works (iPod Touch from July).... I have a hard time understanding how this kind of 'shitty' product can be put on the market!! (sorry I'm a bit angry!!!)
    21
    1. itounes
       
      same situation as you
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    2. lelbi68
       
      I'm also having the same issue; I have a white screen and I’ve already tried everything, even reinstalling it with my PC, but the screen remains white. Please help me if you can.
      0
    3. sab
       
      It's the same for me, I've tried everything and nothing works, it's been two weeks already :(
      0
    4. rem102
       
      Yeah, me too, and it’s always either completely white or completely black.
      0
    5. l'intello
       
      dommages causés par des liquides
      0
  6. toutanou105 Posted messages 1 Status Member
     
    Hello !!
    Thanks to everyone for your responses, and sorry for only replying ... 1 year later ^^
    Actually, it’s a bit weird but it freezes on my computer when I plug it in 1 time out of 3, and after that, I just have to wait for the battery to completely drain before I can recharge it and use it again.
    When I went to FNAC, both times they told me there was nothing wrong. Then on the 3rd time, they said there was something misconfigured and they "fixed" it.
    Actually, I don’t know what they did but it didn’t change anything at all, but well, never mind, now I don’t worry anymore when it does that, I just get frustrated ^^
    So, thanks again for your responses, I’m glad my problem helped some, even if it hasn’t helped me at all...
    Just one little thing: the warranty on the iPod isn’t great (unless you pay so it’s a bit meh), so if it hadn’t turned back on they wouldn’t have replaced it. :@
    Thanks again to everyone, I’ll be able to mark this question as resolved -which I should have done a long time ago!! ^^-
    Bye !!
    7
  7. zizou_carine
     
    Hi everyone
    I think I found the solution for the white screen!!!
    Actually, it's a bad connection between the iPhone and its screen.
    So once your screen is white, you need to gently press on both sides
    left and right of the screen, and you'll see the image come back.
    For me, it's a manufacturing defect, so you need to send it back for repair like I did, while explaining the problem to the technician.
    Do your tests and keep me updated.
    5
    1. nini
       
      exactly that!!!
      0
    2. !Lili!
       
      No, it doesn't work! I'm scared!!!!
      0
    3. ANONYME
       
      try again!!
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    4. Magique
       
      Thank you, that was it!!!
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    5. Maarie33200
       
      I followed your advice but it doesn't work!!
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  8. badboy
     
    Me too, as soon as I pressed a key it turned completely white, so I had it repaired under warranty but they couldn't do anything. After that, I wanted to have it repaired out of warranty (so for a fee) and it was the same, it's good for the trash!
    4
  9. --Geoffrey--
     
    Thank you so much!!!!!!

    This morning I woke up, turned on my iPod nano 3G and, to my great surprise, the screen was white. I then went to this forum and thanks to it, I can listen to my iPod again :D
    (uhh... it took me a while to turn it back on because at first I was pressing the central button and the bottom button instead of the central button and the menu button --')

    Kisses
    4
  10. bat42
     
    you need to press the power button and the button below the screen for a few seconds
    thanks to the one who posted this message because I was stressing that it was out of order
    4
  11. magestus Posted messages 13 Status Member
     
    frankly, thank you very much for this tip, without you I would have been done.
    4
  12. célya
     
    Eh, désolé, je n'avais pas vu que vous aviez répondu déjà...
    3
  14. boulet sur ce coup
     
    When I saw the one who pressed the wrong button, I was laughing so hard, but then I realized I was making the same mistake, so thank you very much, that's good
    it would have prevented me from cheating on my next test.
    3
  15. lucas12511
     
    Thank you, my iPod often glitches but it is no longer under warranty.
    2
    1. ano
       
      Thank you very much, same problem, I am very happy to have come to this site!!!!! THANK YOU THANK YOU
      0
    2. totorodier > ano
       
      me too, my screen is white but when I try the thing with the menu and central button it beeps twice and that's it

      still no image
      I think it's dead
      can you tell me how long the warranty lasts for a 4GB iPod Nano because I got it for Christmas last year ...
      0
    3. kensy > totorodier
       
      me too, my iPod beeps 2 or 3 times but nothing happens.
      0
    4. lucas12511
       
      it's not working
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    5. Cee
       
      Me too, the screen is white. When I press the menu button and the central button, the screen goes black. The iPod restarts and beeps twice. I don’t know what to do anymore!!
      0
  16. etienne
     
    Great (^^) I was about to return my iPod Nano that I bought a week ago... while watching a podcast, my iPod froze and nothing worked... I connected it to my PC, still nothing, I stopped there, pressed the center button and menu at the same time, MIRACLE (^^) no more problem... THANK YOU
    2
    1. riss
       
      thank you,

      I love you!
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    2. lutfjh
       
      me, it's white, it really fell out of my pocket and it's white no matter what I do.
      0
  17. célya
     
    You need to press the central button and then the menu for a while, and it will come back with the Apple logo on the screen.
    2
    1. arkadia
       
      I just experienced the same thing, thanks Google and thanks commentcamarche.net...for the newbies like me ;)))
      ....
      0
    2. o
       
      it doesn’t work
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    3. uu
       
      A thousand thanks! You just saved my life, I had my friend's iPod, I could already see myself having to buy her a new one!! :)))))))
      0
    4. rbk
       
      No matter how much I press the central button + menu, it's still blank? Does that mean trash? :'(
      0
    5. Nutellaaaa
       
      Is it going to reset it???? :(
      0
  18. fahriphone
     
    Hello, I tried the solution, thank you very much, you saved me!
    2
  19. niknico
     
    Hello, I also had a completely white screen when it was empty. But you need to let it charge. As soon as it turns back on, there should normally be an image. I hope this helps you.

    Thank you.
    2
  20. !^^![ME] Posted messages 4767 Status Contributor 395
     
    You're welcome.
    -- 

    ***SPAM***    PRESS *ALT*F4*

    "People laugh at me because I'm different, but I laugh at them because they're all the same."
    1
  21. chris
     
    Thank you, I love you, I messed up like a little girl, thanks man.
    1
    1. niknico
       
      You don't talk about my solution either, I think, but for me, it worked.
      0
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