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Outlook sender display issues in a search

19mada -  
TITOUNES87 Posted messages 1 Status Member -

Hello,

since Friday, when we search the inbox with a keyword, the sender no longer appears in the results in the folder pane.

Moreover, the results appear as unread (in bold) while in the inbox they are read.

Thanks in advance.


2 answers

  1.
    joemontain Posted messages 1046 Registration date   Status Member Last intervention   184
     

    Hello

    If this can help you.

    It seems that you are experiencing a problem with searching in your inbox. Here are some steps to try to resolve this issue:

    1. Reindex your inbox:

      • Open Outlook.

      • Go to File > Options > Search.

      • Click on Indexing Options > Advanced > Rebuild.

    2. Check search settings:

      • Make sure that the search settings include all relevant folders.

      • Go to File > Options > Search and check the options under Search results.

    3. Update Outlook:

      • Make sure your version of Outlook is up to date. Go to File > Office Account > Update options > Update now.

    4. Repair Outlook:

      • Go to Control Panel > Programs > Programs and Features.

      • Select Microsoft Office and click on Change.

      • Choose Quick Repair or Online Repair.

    5. Check reading settings:

      • Go to File > Options > Mail.

      • Under Reading Pane, make sure the option Mark items as read when viewed in the reading pane is checked.

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  2. TITOUNES87 Posted messages 1 Status Member
     

    Hello,

    same as all the colleagues in the office... grrrr

    a quick solution?

    thanks

    see you++

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