View original (French)

DP/N or Dell Part Number

Yann_Monarque Posted messages 2 Status Member -  
brucine Posted messages 24915 Registration date   Status Member Last intervention   -

Hello,

I am in my third year of accounting and management preparatory classes and I am writing my report on the performance of information systems in accounting firms. It turns out that one of the firms I am studying uses the DP/N displayed on the box in which the PC is delivered as the identification number for the computers in the office. So here is my question:

What does the DP/N really mean?

I understood that it is used to identify a specific part of a model in case of replacement, but if that is the case, why is there one on the box? Wouldn’t the firm be making a mistake by taking this DP/N as the identification number to differentiate the computers in its IT inventory? Wouldn't it be better to use the express code, which, if I understand correctly, allows Dell support to differentiate PCs individually?

Best regards,
Yann


2 answers

  1.
    jee pee Posted messages 31888 Registration date   Status Moderator Last intervention   9 981
     

    Hello,

    The DPN is indeed a part number, useful in case of replacement.

    For the one on the box ??? But do you have several copies of the same model of PC to see if the code is the same.

    To identify an individual Dell PC, the best option is the Service Tag, unique, I looked on my PC, on the label there is a service tag and express service code. On the Dell website, I provide the service tag, and it is also present in the BIOS of the PC.

    Edit: I just checked, in the BIOS there is Service Tag and Express Service Code.

    0
  2. brucine Posted messages 24915 Registration date   Status Member Last intervention   4 180
     

    Hello,

    The DPN precisely identifies each PC, and its only purpose is to quickly find a suitable replacement part; I suppose that in case of need, it's not the accounting firm that does it.

    In any case, when it still works, we can retrieve this information from the PC's operating system; otherwise, from the serial number on the chassis.

    Therefore, I don't see any technical interest in proceeding this way, but everyone does what they want.

    0