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USB stick not recognized on external drive.

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nathan -  
 nathan -

Hello,
I'm stuck on a minor issue but I would like to understand it thanks to the community.
I'm using a 32 GB USB key formatted in FAT32 to watch movies on a home cinema system.
In parallel, I also have a dedicated 500 GB external hard drive for music that is recognized on the same device.
I bought a new 64 GB USB key, and after several attempts, it is not recognized by the home cinema. Same format, same configuration, but nothing appears.
However, the USB key seems to work fine on my PC.
If this problem sounds familiar to you, any help would be welcome.

Have a great day :)

5 answers

  1.
    brucine Posted messages 24774 Registration date   Status Member Last intervention   4 160
     

    Hello,

    If the Home Cinema only recognizes FAT32, you need to format it to FAT32, but Windows can't do that, use a utility like Aomei Partition Assistant for example.

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    1. nathan
       

      Yes, by default it was in exFAT. I formatted it to FAT32 without success.

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    2. vb95 Posted messages 52 Registration date   Status Contributor Last intervention   6
       

      Hello

      Windows knows how to format in FAT32 very well.

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      1. fabul Posted messages 42115 Registration date   Status Moderator Last intervention   6 061 > vb95 Posted messages 52 Registration date   Status Contributor Last intervention  
         

        Hello,

        Storage spaces of 32GB or less

        Otherwise, I use FAT32format

        Download fat32format.zip

        http://ridgecrop.co.uk/fat32format.htm

        Extract the fat32format.exe file into your user folder (where Documents, Pictures, Music, Downloads, etc. are...)

        Right-click on the Start button > Windows PowerShell (Admin) > type: CMD

        Then type the command: fat32format x:

        (Replace the letter x with the letter of the disk to format)

        Note: If it tells you it cannot lock the disk, run a chkdsk /f x: first, answering Yes to the dismount

        (Always replace the letter x with the letter of the disk to format)

        The drive or disk needs to be in MBR maybe? But I doubt it wouldn't be by default, unless we've used it in GPT to boot from it.

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      2. nathan > fabul Posted messages 42115 Registration date   Status Moderator Last intervention  
         

        Hello,
        when going through the command prompt, I get error messages (path not recognized...)
        I used EaseUS instead, formatted it to FAT32, converted it to MBR and checked on the home, nothing :(
        I feel like I'm missing a detail, the drive is new and seems to be configured like the others that work on the home.

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  2. nathan
     

    PS:
    I did think about the 32GB storage space but my external hard drive is 500GB.

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    1. brucine Posted messages 24774 Registration date   Status Member Last intervention   4 160
       

      I assume it is correctly recognized on a PC (not defective).

      Are there multiple USB ports on the home cinema player? If so, what happens if we connect it instead of the external hard drive?

      Some TV tuners, I don't know about home cinemas, not only recognize FAT32 but also the storage devices they have formatted themselves from their own menu, so you need to add what you want once that's done (such a drive should generally be readable on a PC).

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  3. nathan
     

    Yes, no problems on PC, display, functions, etc.
    To test, I plugged in a small Kingston NTFS drive, the home recognizes and reads it. One port on the front.
    Independently, both work but they don't seem to get along :)

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    1. brucine Posted messages 24774 Registration date   Status Member Last intervention   4 160
       

      Exotic hypothesis where the Home Cinema would keep not the assignment letter, as it cannot change with a single port, but the hardware identifier in memory: by unplugging the drive, turning off the player and restarting, inserting the key?

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  4. nathan
     

    Exotic, the key appeared on the screen for a second... before disappearing.
    I don't remember the HC requiring any adjustments; in fact, the menu is quite basic, limited to playback.

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  6. nathan
     

    Hello,
    I solved the problem in an unexpected way. With the Windows tool, I reformatted the USB drive to NTFS, it is now appearing on the home cinema and its content is readable.
    I thank the contributors for their help.

    Have a nice day everyone :)

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    1. nathan
       

      PS:
      I will leave the post open for a while if they want to comment.

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