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WD hard drive loading endlessly and is no longer accessible

Simonabela27 -  
 Simonabela27 -

Hello,

I'm using a Western Digital 5TB hard drive that has been working very well until now.

(It's about 1 year old) But since yesterday, it completely slows down Windows Explorer as soon as it's plugged in. And as soon as I unplug it, the PC responds again.

To put it simply, as soon as I plug it in, it seems to be "running" non-stop. If I look in "This PC," all drives appear, but this external drive shows up as "Local Disk E:" without displaying its capacity, etc.

The green loading bar in Windows struggles and then seems to stop progressing when it gets nearly to the end.

I tried checkdisk in the command prompt, but it seems to be ignored.

What should I do?

Thanks in advance to the knowledgeable and experts!

6 answers

  1.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    hi

    given your explanations and your manipulations, I think the disk is "dead"

    it's also possible that it's the cable, but I doubt it

    see you later

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  2. fabul Posted messages 42170 Registration date   Status Moderator Last intervention   6 068
     

    Hello,

    Check the issues with CrystalDiskInfo https://crystalmark.info/en/software/crystaldiskinfo/

    (If it launches) otherwise the connected disk that prevents reading is damaged.

    If it is not "Good" but Caution or Bad, it is damaged.

    I think it received a shock and is damaged.

    Only a clean room data recovery clinic could recover data if lucky.

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  3. Simonabela27
     

    Hello, Thank you.

    I tested CrystalDiskInfo, the results came up as "unknown."

    With a gray dot each time. There was no result for the "Status" and the temperature was 39°.

    As for the bump it received, I am absolutely sure it has never fallen.

    However, I did leave it plugged in, it might have overheated this summer, I don't know.

    So, data recovery company?

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  4. Simonabela27
     

    One additional piece of information, the connected disk spins and makes a "usual" noise. The only thing is that it regularly makes a sound as if it is trying to "start" or "write".

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  6. fabul Posted messages 42170 Registration date   Status Moderator Last intervention   6 068
     

    It's the read head that searches, but can't find, probably because it's damaged.

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  7. Simonabela27
     

    yes, it looks mechanical... thanks anyway.

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