Sound issue on my Skillkorp M34 curved monitor

legarsperche -  
 seb -

Hello, since I've been using my PC, I've noticed that the sound doesn't work, while it works with a headset. I've checked the volume on my computer and manually on my monitor, they're all at 100 percent. Can someone help me? Thank you

31 answers

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  1. e.d.g.a.r. Posted messages 590 Registration date   Status Member Last intervention   100
     

    Hello,

    I have often found myself in this situation, and after sometimes searching for a long time, I have found solutions.
    For example,

    After ensuring that the (wireless) headset is working properly and the battery charge is okay:

    ===> right-click on the sound icon at the bottom right of the screen. Access the sound settings, and select the headset output instead of the speakers.

    Noticing that some links did not work, I selected one as a "test sample," which allows me not to blame the headset's functionality systematically.

    Best regards

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    1. legarsperche
       

      hi

      well it's still not working

      probably a monitor issue

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  2. billmaxime Posted messages 50533 Registration date   Status Contributor Last intervention   6 152
     

    hi

    in search, type or copy/paste ==> mmsys.cpl and click on Open

    look at the default output device set

    PS: post 1 screenshot of the page ==> click here

    talk later


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  3. billmaxime Posted messages 50533 Registration date   Status Contributor Last intervention   6 152
     

    hi

    right click on Start ==> Device Manager

    check if you have 1 alert in the Device Manager

    post 1 screenshot of your Device Manager

    PS: also provide the specifications of your PC (brand, model, operating system)

    in search type DXDIAG and click on Open

    post 1 screenshot of the page

    see you later


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  4. legarsperche
     

    i5-14400f

    RTX 4060Ti

    Windows 11

    When I ran DXDIAG, I was told that all my drivers were up to date

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  5. billmaxime Posted messages 50533 Registration date   Status Contributor Last intervention   6 152
     

    re

    When I ran DXDIAG, I was told that all my drivers were up to date

    DXDIAG has nothing to do with updating drivers

    example:

    @+


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  6. legarsperche
     

    Very well, but it still hasn't solved the problem.

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  7. billmaxime Posted messages 50533 Registration date   Status Contributor Last intervention   6 152
     

    hi

    ok, but look at what I'm asking in this message ==> click here

    see you


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    1. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
       

      My greetings billmaxime

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      1. billmaxime Posted messages 50533 Registration date   Status Contributor Last intervention   6 152 > kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention  
         

        hi Kaneagle :)

        @+

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  8. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     

    Hello,

    For the device manager, expand the audio, video and game controllers menu.
    Example image:

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  9. baladur13 Posted messages 47407 Registration date   Status Moderator Last intervention   14 414
     

    Hello everyone.

    Stupid question, but who knows!

    Have you enabled the speakers in the monitor menu?

    The manual doesn't specify, so I'm not sure if adjusting the volume and enabling or disabling the speakers is done through the same command.

    Extract from the manual (page 7 of the pdf)

    Edit... Although the manual talks about speakers in the settings, nowhere else in the specifications do we find any description of their presence, power, or anything else?

    Are there speakers???


    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...

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  10. legarsperche
     

    Hello yes there are speakers at the back of the monitor

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  11. legarsperche
     

    Hello,

    In the device manager, I do have 2 devices installed, but in the computer settings, it tells me

    that there is no input device

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    1. legarsperche
       

      of exit*

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  12. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     

    What does it give for the menu --> Audio, video and game controllers?

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  13. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     

    Post the hardware identification number of the --> High Definition Audio Device
    Right-click on the device
    Properties
    1- Details tab
    2- In Property, select --> Hardware identification numbers
    3- In Value, post this hardware identification number.
    Example image:

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  14. legarsperche
     

    Good evening,

    This is the skillkorp m34, not the hp m34d.

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  15. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     

    Download and install --> 7Zip 64 bits

    Download this driver --> nVidia

    Right-click on the driver --> NVIDIA-Quadro-.....exe
    Select --> 7Zip
    Choose --> extract to "NVIDIA-Quadro-.....\"

    Go to the device manager
    Right-click on the --> High Definition Audio Device
    Update the driver
    -->> Browse my computer for driver software <<--
    -->> Choose from a list of device drivers... <<--
    -->> Have Disk <<--
    -->> Browse <<--
    Go to the unzipped driver folder --> NVIDIA-Quadro-.....
    Folder --> HDAudio
    Select the file --> nvhda.inf and OK.
    Restart.

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