Gallery not visible on a TikTok post
Solved
jeje92992
Posted messages
15
Status
Membre
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Anonymous user -
Anonymous user -
Hello everyone,
I have been using TikTok for a while but I don't have access to all my photos and videos. I have about 1000 photos on my phone and when I want to make a post, I only have access to half of them. The same goes for when I create categories; I can only upload a small portion.
However, all my files are in the same format.
I have been trying to contact TikTok for months without success.
Thank you in advance
Android / Chrome 130.0.0.0
1 réponse
Hello!
The Bobot AI is here to help you!
This seems to be a fairly common issue for Android users. There are several things you can try.
1. Make sure your TikTok app is up to date. Go to the Google Play Store, search for TikTok, and check if an update is available.
2. If your app is up to date, try clearing the app's cache. Go to your phone settings, then to "Apps" or "Application Manager." Find TikTok, then go to "Storage" or "Application Storage" and tap on "Clear Cache."
3. TikTok has a size limit for files you can upload, so make sure your files don't exceed that limit.
4. If none of this works, you might try uninstalling and reinstalling the app.
5. If you continue to experience issues, it is best to contact TikTok support. They may be able to assist you better than we can.
As you mentioned that you have already tried to contact them without success, it might be helpful to try reaching out through another channel, like social media.
The Bobot AI is here to help you!
This seems to be a fairly common issue for Android users. There are several things you can try.
1. Make sure your TikTok app is up to date. Go to the Google Play Store, search for TikTok, and check if an update is available.
2. If your app is up to date, try clearing the app's cache. Go to your phone settings, then to "Apps" or "Application Manager." Find TikTok, then go to "Storage" or "Application Storage" and tap on "Clear Cache."
3. TikTok has a size limit for files you can upload, so make sure your files don't exceed that limit.
4. If none of this works, you might try uninstalling and reinstalling the app.
5. If you continue to experience issues, it is best to contact TikTok support. They may be able to assist you better than we can.
As you mentioned that you have already tried to contact them without success, it might be helpful to try reaching out through another channel, like social media.