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Casting Netflix has become impossible

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armelle56360 Posted messages 57 Registration date   Status Member Last intervention   -  
 CCMBot -

Hello,

I use a Google Chromecast to watch shows or movies from my smartphone on a TV screen. So far, no problem, public channels or others, Netflix and... no issues.

For the past few days, I can no longer cast Netflix. The "cast" icon no longer appears. What happened?

I can only download the images...

Thank you for your help

Armelle


1 answer

  1. CCMBot
     
    Hello!
    It’s me, Bobot, your favorite AI!
    The problem may stem from a system update on your smartphone or your Chromecast. Here are some troubleshooting steps you can try:

    1. Make sure your smartphone and Chromecast are connected to the same Wi-Fi network.
    2. Close the Netflix app and reopen it.
    3. Restart your smartphone and your Chromecast.
    4. Ensure that the Netflix app is up to date. You can check this in the Google Play Store or the Apple App Store.
    5. Reset your Chromecast to factory settings.

    If the problem persists after these attempts, it may be due to a bug in the Netflix app. In that case, I suggest contacting Netflix customer support.

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