USB connection problem with Samsung A40

RhinocerosCalme51 Posted messages 2 Status Member -  
Pierr10 Posted messages 13828 Registration date   Status Moderator Last intervention   -

Hello,

I'm trying to connect my Samsung Galaxy A40 via USB and every time I get this message:

The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.

In Device Manager I uninstalled the USB controllers and rebooted NOTHING

I tried via CMD:

sfc /scannow

prompt

sfc /scanfile=c:\windows\system32\ieframe.dll sfc /verifyfile=

c:\windows\system32\ieframe.dll assoc chkdsk

nothing to do

Uninstall and reinstall the Samsung USB drivers

and still the same message

it's on a US 3 and I even tried it on a USB [port], still the same message

USB debugging is enabled on my A40

If anyone has another idea?

Thanks in advance

3 answers

  1. RhinocerosCalme51 Posted messages 2 Status Member
     

    Hello,

    a Samsung Galaxy A40

    0
  2. Pierr10 Posted messages 13828 Registration date   Status Moderator Last intervention   5 840
     

    Hello,

    In cases similar to yours, there isn’t a real solution available on the Internet.

    Some people advise changing the USB cable or cleaning the contacts on the socket.

    Others suggest resetting the smartphone. It’s drastic and there’s no guarantee it will work.

    You should check whether the problem occurs on another computer; if it does, send the smartphone for repair.

    ---------------------------

    While you’re trying to find a solution, you can connect via Wi‑Fi.

    See the tutorial I wrote HERE.
    It works well and I use this method regularly.


    What is well conceived is expressed clearly,
    And the words to say it come easily.
    (Boileau)

    0
  3. Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   Ambassadeur 2 364
     

    Hello,

     The last USB device you connected malfunctioned and Windows does not recognize it.

    Specify what the last device that did not work was?


    -1