View original (French)

Windows 10 and USB connection Samsung phone

Marion -  
 steve -
Hello,

Since I switched to Windows 10, my PC no longer detects my Samsung Galaxy Note 4.

I've tried changing the USB cable and ports, but the problem persists.
I connected my phone to another PC, and it worked fine.

MTP / PTP, it doesn’t change anything, debugging is enabled...
I’ve tried installing drivers, but the installation always fails.

I don't know what to do. Thank you for your help if you have any ideas.

Configuration: Windows / Firefox 43.0

10 answers

  1.
    beber67470 Posted messages 5123 Registration date   Status Member Last intervention   811
     
    Hello

    Uninstall your Samsung USB drivers via the device manager, then unplug your USB port and restart your PC; it will reinstall your USB port after your Windows has fully opened. Once it’s done, plug your USB port back in.



    Best regards--

    Computing is just a tool, like a brush or a pencil.
    Avoid these so-called free repair software; they are of no major utility. The best companions are DOS and PowerShell..
    7
    1. steve
       
      Thank you very much for this quick and effective solution.
      0