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Dwm.exe plante fréquemment

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raym2201 Posted messages 209 Status Member -  
raym2201 Posted messages 209 Status Member -

Hello, for several weeks now my PC has been crashing at different intervals. In the event log, I spot this error:
The application \Device\HarddiskVolume5\Windows\System32\dwm.exe with process ID 1828 stopped the removal or ejecting for the device USB\VID_1532&PID_007C&MI_03\6&14b7adf8&0&0003. Process command line: "dwm.exe" List of affected devices: HID\VID_1532&PID_007C&MI_03\7&1b32205d&0&0000.
Any idea on how to fix this?

2 answers

  1.
    MPMP10 Posted messages 47340 Registration date   Status Member Last intervention   18 958
     

    Hello,

    DWM.exe: Troubleshooting crashes or abnormal CPU usage on Windows 10/11

    https://www.malekal.com/dwm-exe-resoudre-plantages-utilisation-anormale-cpu-windows-10-11/

    Diagnosing hardware issues: Testing your components

    https://www.malekal.com/diagnostiquer-les-problemes-materiels/

    https://www.commentcamarche.net/telecharger/utilitaires/6735-crystaldiskinfo/

    1
    1. brucine Posted messages 24862 Registration date   Status Member Last intervention   4 172
       

      Hello,

      This is about the Windows display manager crashing, which, apart from a Windows corruption, seems to be related to a USB device.

      There is no reason for Windows to access it if it is disconnected: I would start by disconnecting USB devices (thumb drives, disks...) in search of the faulty one that is causing Windows to crash just by its attempt to display/explore.

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    2. MPMP10 Posted messages 47340 Registration date   Status Member Last intervention   18 958 > brucine Posted messages 24862 Registration date   Status Member Last intervention  
       

      Hello,

      I also lean towards a faulty device.

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    3. raym2201 Posted messages 209 Status Member 14
       

      I don't see any problem

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    4. raym2201 Posted messages 209 Status Member 14 > raym2201 Posted messages 209 Status Member
       
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    5. brucine Posted messages 24862 Registration date   Status Member Last intervention   4 172 > raym2201 Posted messages 209 Status Member
       

      It's not one of the fixed disks anyway; for the one that is USB, its physical state does not predict whether it will crash or not depending on what it contains (system disk or where Windows system folders have been moved?) and what Windows might try to access.

      It could also be another USB device; I still say that, before possibly reinstalling, it is necessary to disconnect them one by one to try to find the culprit.

      The culprit in question, whether hardware or software by default, will anyway be identified by Diskpart, which will tell us who HarddiskVolume5 is.

      1
  2. Panth33ra Posted messages 23138 Registration date   Status Member Last intervention   Ambassadeur 2 365
     

    Hello,

    To my knowledge, the only solution... is to reinstall Windows. You don't specify which version of Windows.

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    1. raym2201 Posted messages 209 Status Member 14
       

      windows 11

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