View original (French)

HP Deskjet 2320 scanner issue

manineVLB Posted messages 2 Status Membre -  
manineVLB Posted messages 2 Status Membre -

Hello,

For the past 2 days, I've been unable to activate the Scanner from HP Smart... but I can still print documents. I have reinstalled everything (HP Smart, printer, driver), and it’s still the same!

Thank you in advance for your advice.

2 réponses

Réponse 1 / 2
Pierr10 Posted messages 13754 Registration date   Status Modérateur Last intervention   5 801
 

Hello,

Have you tried scanning using the Windows Fax and Scan tool?

Follow this tutorial: https://www.youtube.com/watch?v=kSUt7CjxmHc

What’s interesting starts at t = 1 minute.

What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)
0
marcounet33500 Posted messages 41 Registration date   Status Membre Last intervention   2
 

Hello.

Thank you, it works with this method.

0
Réponse 2 / 2
manineVLB Posted messages 2 Status Membre
 

It works for me too! Thank you.
0