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HP Deskjet 2320 scanner issue

manineVLB Posted messages 2 Status Member -  
manineVLB Posted messages 2 Status Member -

Hello,

For the past 2 days, I've been unable to activate the Scanner from HP Smart... but I can still print documents. I have reinstalled everything (HP Smart, printer, driver), and it’s still the same!

Thank you in advance for your advice.

2 answers

  1.
    Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   5 843
     

    Hello,

    Have you tried scanning using the Windows Fax and Scan tool?

    Follow this tutorial: https://www.youtube.com/watch?v=kSUt7CjxmHc

    What’s interesting starts at t = 1 minute.

    What is well conceived is clearly expressed,
    And the words to say it come easily.
    (Boileau)

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    1. marcounet33500 Posted messages 41 Registration date   Status Member Last intervention   2
       

      Hello.

      Thank you, it works with this method.

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  2. manineVLB Posted messages 2 Status Member
     

    It works for me too! Thank you.

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