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TCL screen locked

PamPam7234 Posted messages 1 Status Member -  
MPMP10 Posted messages 47340 Registration date   Status Member Last intervention   -

Hello,

I have a problem with my TCL TV; it has been stuck on a black screen with a spinning colored logo since yesterday.

What should I do, please?

1 answer

  1.
    MPMP10 Posted messages 47340 Registration date   Status Member Last intervention   18 958
     

    Hello,

    You can try unplugging the power cord for 10 to 30 minutes, and then see if the television turns on again.

    I suppose this television is no longer under warranty.

    What is the exact model of this television?

    https://www.tcl.com/fr/fr/contact-us

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