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Payment method issue on PS5

Alexdesouza -  
MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   -

Hello, I have a problem with the payment method. When I go to the payment method on my PS5, it says "an error has occurred" and there is a code in the top right corner that is as follows "CE-112837-2". Is this a problem that comes from the PS5 or did I accidentally disable a setting? I can't find the issue.


2 answers

  1.
    MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957
     

    Hello,

    You should check that with them.

    Please contact PlayStation

    Please contact us at: 01 70 70 07 78 to speak with a PlayStation advisor who will help you resolve your issue.

    1
  2. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    According to PlayStation, it is impossible to connect to the payment servers.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, and a thank you are always appreciated.

    0