Configuration du scan vers mail Ineo+ 224 (Konica Minolta)
Gwen56600 Posted messages 8 Registration date Status Membre Last intervention -
Hello
My photocopier was working perfectly for sending scans by email. Last January, the Scan to Mail feature stopped working. I am with Orange (smtp.orange.fr)
The option to use SSL/TLS is set to: Off.
On January 28, 2024, I changed the port numbers:
Port number: 587 (it was previously working with port 25)
SSL port number: 465 (grayed out).
This worked well until March 11, but again I can't use Scan to Mail...
I have another error message that appears when I restart the photocopier: Preparing Num/Fax... and Preparing a user box for 1 hour to 2 days depending on my photocopier's mood, then the message disappears...
The error code when I try to do a Scan to Mail is: 550 error ident (it seems like a problem with the SMTP server).
I know that this photocopier isn't very young but there must be a setting to adjust to prevent it from ending up in the dump.
Thank you for your help.
1 réponse
Small addition: I had disabled SSL because Scan to mail was not working.
Today, while trying to solve my problem, I checked the activation of SSL in the security settings, and since then I can no longer connect remotely via my browser (in Chrome, I get the message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH). I can connect via Safari, I get to the administration page, but if I click on the Network tab, I get a blank page.
There is surely a way to enable SSL and Scan to mail, but my skills do not allow me to go further.
Help!